2014 Cadillac SRX · recalls

2014 Cadillac SRX recalls

NHTSA lists 2 recalls that include the 2014 Cadillac SRX. The newest, 21V-473, was filed Jun 24, 2021 for the suspension system. 1 carries a do-not-drive warning.

2recalls
1do not drive
1systems
385owner complaints

Newest recall or investigation Dec 23, 2021 · checked Sep 22, 2026

Whether your car is included depends on its VIN, and a finished repair drops it off the list. Check yours at nhtsa.gov/recalls.

Every recall, newest first

21V-473Jun 24, 2021NHTSA 21V473000

Do not drive Suspension:Rear

General Motors, LLC (GM) is recalling certain 2010-2016 Cadillac SRX and 2011-2012 Saab 9-4X vehicles. The rear suspension toe link adjuster may not have been tightened properly, which could result in a loose toe link.

Risk: A loose toe link can separate and cause a loss of vehicle control, increasing the risk of a crash.

Remedy: Owners are advised to not drive their vehicle if they experience certain Malfunction Indicator Lamp (MIL) warnings or other issues, such as unusual steering behavior, while driving. Please see the Part 573 report for the full list of warnings. Dealers will replace the adjustable toe link with a non-adjustable one, free of charge. Interim owner notification letters were mailed August 6, 2021. Owner notification letters were mailed on October 25, 2021. Cadillac and Saab customers may direct questions to Cadillac customer service at 1-800-333-4223. GM's number for this recall is N212340980.

19 of the 385 owner complaints on this car cite the suspension system.

14V-571Sep 19, 2014NHTSA 14V571000

Suspension:Rear

General Motors LLC (GM) is recalling certain model year 2010-2015 Cadillac SRX vehicles manufactured April 14, 2009, to September 1, 2014, and 2011-2012 Saab 9-4X vehicles manufactured February 1, 2011, to September 13, 2011. On the affected vehicles, the jam nut in the rear suspension toe adjuster link may not be torqued to the proper specification. A loose toe adjuster link can cause the vehicle to sway or wander at highway speeds. A loose toe adjuster link may lead to thread damage and eventual failure. Failure of the toe adjuster link will cause an abrupt change in the vehicle's alignment.

Risk: Failure of the toe adjuster link could cause a loss of vehicle control, increasing the risk of a crash.

Remedy: GM will notify owners, and dealers will inspect the torque of the left and right rear toe link adjuster lock nuts, and replace the parts if there is evidence of damage or a loose link, free of charge. The The recall began November 11, 2014. Owners may contact Cadillac customer service at 1-800-458-8006 or Saab customer service at 1-800-955-9007. GM's number for this recall is 14457.

19 of the 385 owner complaints on this car cite the suspension system.

Complaints with no recall behind them

The systems owners of the 2014 Cadillac SRX complain about most that none of these recalls covers, as of Sep 22, 2026. A problem can be widespread without being a safety defect NHTSA can order fixed.

Exterior Lighting: 264 complaints, no recallheadlights
Electrical: 39 complaints, no recallinfotainment
Windshield and wipers: 25 complaints, no recallinfotainment
Transmission and drivetrain: 20 complaints, no recall
Brakes: 8 complaints, no recall

NHTSA investigations

PE20-019opened Nov 6, 2020

Suspension · model years 2010 to 2015

Rear toe link adjuster separation. Closed dec 23, 2021, led to recall 21V-473.

NHTSA summary

On November 06, 2020, the Office of Defects Investigation (ODI) opened a Preliminary Evaluation (PE20-019) to assess the remedy and scope of General Motors (GM) recall 14V-571. ODI had received a total of 9 complaints with allegations of rear toe links separating while the vehicle was in motion. There were 4 complainants indicating that the remedy for recall 14V-571 had been performed on their vehicle. The other 5 complaints were outside the original recall scope but exhibited the same failure mode as addressed by recall 14V-571 and reported uncontrolled swaying while driving.ODI's review focused on all 2010-2015 Cadillac SRX vehicles that experienced a rear toe link failure while the vehicle was in motion under various driving conditions. The failures were the same or similar to those addressed by the remedy associated with recall 14V-571. The remedy for recall 14V-571 was to inspect the rear toe link adjusters and replace them if necessary as well as tighten both jam nuts to a manufacturer specified torque. The remedy can be reversed when the vehicle gets a rear alignment adjustment and the jam nuts are not properly re-torqued to the manufacturer's specification. ODI's data review confirmed a high toe link failure rate in vehicles that either had and had not received the remedy associated with recall 14V-571. On June 24, 2021, GM filed a defect information report recalling all 2010-2016 Cadillac SRX and 2011-2012 Saab 9-4X vehicles to remedy the potential failure of the rea