2014 Cadillac SRX · symptom sheet
Headlights too dim or fail
- 248owner reports
- 60,000median miles
- $1,800median quote
- 6involved a crash
Newest report Jul 25, 2026 · checked Oct 2, 2026
264 of the 385 complaints on this car are about the exterior lighting. 248 of those describe headlights, which makes it the most reported problem on the 2014 SRX.
Tick what matches of 248 reports
Headlights on other SRX years
Report counts are for each model year on its own, so a newer car has had less time to collect them.
What this problem usually is
Headlight complaints fall into two camps. In one, a headlight goes out, often more than once, or fills with moisture behind the lens. In the other, the lights work exactly as built and the owner still can't see the road at night because the beam is too dim or too short. Owners in that second camp often report a dealer telling them it's normal.
What got replaced
Owners who name the part that was replaced mention the headlight assembly (203 reports) and the bulb (56 reports).
Recalls and investigations
No recall on the exterior lighting covers the 2014 model year as of Oct 2, 2026.
What owners paid
50 of the 248 reports quote a price. Each dot is one quote. The middle half runs $1,500 to $2,100.
When it happens
The middle half of failures fell between 44,200 and 81,000 miles, from the 134 reports that gave a mileage.
Is this a known problem?
The manufacturer has sent NHTSA 2 service bulletins or notices for the 2014 Cadillac SRX that deal with this problem. Newest first.
Federal rules make a manufacturer send NHTSA a copy of any notice about a defect that goes to more than one dealer or owner. Most of these are service bulletins, the repair instructions manufacturers send to dealers. NHTSA generally leaves safety recall bulletins out of this file, and recalls are listed separately.
This informational bulletin provides information for dealers/technicians on Headlamp, Tail Lamp, License Lamp or Fog/Driving Lamp Damage.
This informational bulletin provides an out line on Headlamp, Tail Lamp, License Lamp or Fog/Driving Lamp Damage and what should be considered warranty replacement and not
What owners wrote
“My 2014 (bought 2017) Cadillac SRX headlights are inadequate for night vision. I don't want to drive at night. The lights are too dim to be safe. When I went on online, I found about 30 people with the same problem on CarComplaint.com and GM is not helping us.”
Filed Jan 3, 2022
“I have has headlight problems since 2014. Replaced bulbs, no difference. I have to drive with high beam on at night. Dealer can only replace with same problem type lights. GMC knows of the problem. There is no permanent repair for the issue.”
Filed Dec 28, 2021
“The low beam headlights have become so dim that they are virtually useless for night driving. The only way I can drive after dark is with the brights which creates a safety blinding hazard for oncoming vehicles. In going on line I have found this has been an ongoing problem for several years but GM or Cadillac Motors has never announced a recall. The problem is not the bulb or even the globe.”
Filed Dec 27, 2021
“The stock halogen headlights (low beams) are so dim you can't tell if they are on or not. New halogen bulbs did not help. I replaced them with LED units at my own expense.”
Filed Dec 14, 2021
Should you keep driving it?
This page can't tell you that. 6 of 248 reports involved a crash. Owners who file are the ones who had a bad experience, and nobody checks their reports. If the problem affects steering, braking, power or a fire risk, treat it as a safety fault and have it inspected before a long or high-speed drive.
File your own report with NHTSA. Complaint counts are how a problem gets an investigation. How reports land on this sheet.
Guide Taking it to a shop? How to describe this problem so it gets found
Other problems on this car
- Infotainment, screen or backup camera fails 34 reports