2020 Audi A4 · symptom sheet
Backup camera goes black or freezes
- 59owner reports
- $4,000median quote
- 0involved a crash
Newest report Aug 9, 2025 · checked Sep 19, 2026
59 of the 109 reports of infotainment on the 2020 A4 describe backup camera failure.
Part of Infotainment, screen or backup camera fails (109 reports) · also: screen freezing
Tick what matches of 59 reports
What got replaced
Owners who name the part that was replaced mention the camera (59 reports) and the head unit or screen (37 reports).
Recalls and investigations
No recall on the electrical system covers the 2020 model year as of Sep 19, 2026.
NHTSA investigations into the electrical system on the A4
Degraded braking wet weather condition. Closed aug 11, 2000.
NHTSA summary
Ignition switch. Closed nov 30, 2000, led to recall 00V-317.
NHTSA summary
None of these investigations covers the 2020 model year.
What owners paid
6 of the 59 reports quote a price. Each dot is one quote. The middle half runs $300 to $4,000.
When it happens
Too few of these reports state a mileage to give a range.
What owners wrote
“MMI shuts down and reboots randomly without warning and multiply times a day. All the backup camera and safety warning features were disabled while MMI is off. Huge safety concerns!”
Filed Jun 21, 2025
“My car randomly checks for remote access during drive. This occurs also during reversing the car preventing for seeing the rear view camera. this is causing dangerous situations.”
Filed Jun 20, 2025
“Radio keeps cutting off and on randomly, nothing it seeming to fix the problem and all 2020 a4 owners have been running into this. It is also messing with backup camera. This needs to get brought to attention and find a solution.”
Filed Jun 10, 2025
“The MMI system which contains the backup camera and warnings, navigation, phone and radio goes blank and reboots. Continually does this at any time. You can be backing up in a parking lot and the screen goes black. Audi has tried to fix several times and continues to happen. Numerous complaints about this on Audiworld and Reddit. Major across the board problem with the vehicle.”
Filed Jun 5, 2025
Should you keep driving it?
This page can't tell you that. 0 of 59 reports involved a crash. Owners who file are the ones who had a bad experience, and nobody checks their reports. If the problem affects steering, braking, power or a fire risk, treat it as a safety fault and have it inspected before a long or high-speed drive.
File your own report with NHTSA. Complaint counts are how a problem gets an investigation.