2022 Volkswagen Tiguan · symptom sheet

Infotainment, screen or backup camera fails

38owner reports
6,000median miles
0involved a crash

Newest report Sep 1, 2026 · checked Sep 9, 2026

114 of the 265 complaints on this car are about the electrical system. 38 of those describe infotainment.

Tick what matches of 38 reports

screen goes black or freezes

backup camera shows nothing

CarPlay or Android Auto drops

the radio or volume acts on its own

a software update did not fix it

What got replaced

Owners who name the part that was replaced mention the camera (20 reports), the head unit or screen (17 reports), the module (5 reports) and the software (5 reports).

Recalls and investigations

2 recalls on the electrical system cover the 2022 model year. A recall on the same system isn't always the same failure, so read the defect text.

25V-082Feb 12, 2025

Back Over Prevention:Software

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2022-2024 Tiguan, 2023 Arteon, and 2024-2025 Audi Q3 vehicles. An error may occur in the camera control unit at vehicle startup, resulting in the rearview camera image not displaying as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

Risk and remedy

Risk: A rearview camera that does not display an image can reduce the driver's rear view, increasing the risk of a crash.
Remedy: Dealers will update the camera control unit software, free of charge. Owner notification letters were mailed to Audi owners April 3, 2024, and Volkswagen owners November 18, 2025.Volkswagen owners will receive a second notice once remedy parts become available. Owners may contact Volkswagen customer service at 1-800-893-5298 or Audi customer service at 1-800-253-2834. Volkswagen's numbers for this recall are (Volkswagen) 91NY and (Audi) 90AV.

22V-514Jul 20, 2022

Back Over Prevention: Sensing System: Camera

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Golf GTI, Jetta GLI, Jetta NF, Arteon FL, Tiguan LWB, 2022 Taos, Jetta PA, Tiguan PA, 2021-2022 Atlas Cross Sport, and Atlas FL vehicles. The manufacturing process of the eMMC memory module in the infotainment system may cause the rearview camera image not to display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

Risk and remedy

Risk: A rearview camera that does not display an image reduces the driver's rear view, increasing the risk of a crash.
Remedy: Dealers will update the infotainment software, free of charge. Owner notification letters are expected to be mailed September 16, 2022. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall is 91DV.

NHTSA investigations into the electrical system on the Tiguan

PE13-036opened Nov 4, 2013

Electrical · model years 2009 to 2011

Partial loss of exterior lights. Closed feb 28, 2014, led to recall 13V-569.

NHTSA summary

Volkswagen Group of America (VW) is conducting a safety recall of approximately 62,155 model year (MY) 2009-2011 Volkswagen Tiguan vehicles to address a partial loss of the exterior lighting (see NHTSA recall 13V-569 for more information).These vehicles' exterior lighting system is protected by two separate fuses contained in a fuse box located in the engine compartment.According to VW, high thermal cycling and soft-coated fuse coating material used at the F16 (also referred to as SB16) location causes movement between the fuse blade and socket, resulting in abrasions on the fuse coating material.This increases resistance and results in overheating of the fuse and disruption of electrical current flow to roughly half of the vehicle's exterior lighting circuits. Examples include loss of one of each of the following: low beam headlight, high beam headlight, brake light, and turn signal light involving the front and rear of the vehicle.VW has stated that the subject F16 fuse in the Tiguan model was used in several other Volkswagen models.According to VW, the temperature of the vehicle's engine and the fuse box varies by vehicle model.ODI found that the complaint and warranty rates for the MY 2009-2010 Tiguan are more than four times greater than that of MY 2009-2010 Volkswagen Jetta sedans.ODI is aware of VW's plan to take a service action of some, but not all, of the other vehicle models.The action will cover MY 2009-2010 Jetta sedan and MY 2009 GTI vehicles.ODI will monitor co

None of these investigations covers the 2022 model year.

When it happens

Too few of these reports state a mileage to give a range.

121

822

1423

424

325

826

What owners wrote

“At around 60,000 miles my infotainment system started acting strange. The backup camera wouldnât engage intermittently. After doing that for a couple months, it stopped working completely and is just a black screen. Several times randomly it has come on briefly to display the Welcome to VW message but will do nothing more than that. I have no back up display.”
Filed Jun 14, 2026 · 60,000 miles

“My backup camera stopped functioning not too long after the warranty was expired. It began by not coming on sometimes and then it went completely out. The entire unit is no longer functioning which prevents me from being able to use my backup camera and that is a safety issue.”
Filed Jun 5, 2026

“The travel assist warning displays frequently depending on where hands are positioned on steering wheel. Sound is a distraction while driving and hand placement can to unsafe to avoid the warning being triggered. I have had the steering wheel replaced due to the issue but now with the new steering wheel the problem is back.”
Filed Apr 30, 2026

“When starting the car in the garage the automatic setting of the headlight switch activates the headlights to turn on. When out in the sunshine the dashboard brightness sometimes does not adjust to the daylight level when the headlights turn off, and the Daytime Running Lights activate, resulting in a very dim dash display.”
Filed Aug 14, 2023

Should you keep driving it?

This page can't tell you that. 0 of 38 reports involved a crash. Owners who file are the ones who had a bad experience, and nobody checks their reports. If the problem affects steering, braking, power or a fire risk, treat it as a safety fault and have it inspected before a long or high-speed drive.

File your own report with NHTSA. Complaint counts are how a problem gets an investigation.