Diagsheet

2016 Tesla Model S · symptom sheet

Backup camera goes black or freezes

  • 57owner reports
  • 51,000median miles
  • $2,200median quote
  • 0involved a crash

Newest report Jul 7, 2026 · checked Oct 2, 2026

57 of the 169 reports of infotainment on the 2016 Model S describe backup camera failure.

Part of Infotainment, screen or backup camera fails (169 reports) · also: screen freezing

4 recalls on this systemcovering the 2016 model year
No crash reportedin 57 reports
NHTSA investigations14 covering the 2016

Tick what matches of 57 reports

26
10
8
1
15
8

Backup camera failure on other Model S years

Report counts are for each model year on its own, so a newer car has had less time to collect them. Model years with too few reports of it for a sheet: 2018, 2021, 2022, 2023.

What got replaced

Owners who name the part that was replaced mention the camera (57 reports) and the head unit or screen (45 reports).

Recalls and investigations

4 recalls on the electrical system cover the 2016 model year. A recall on the same system isn't always the same failure, so read the defect text.

24V-051Jan 30, 2024
Electrical System: Instrument Cluster/Panel

An incorrect font size is displayed on the instrument panel for the Brake, Park, and Antilock Brake System (ABS) warning lights.

Risk, remedy and owner complaints on recall 24V-051

23V-838Dec 12, 2023
Electrical System:Adas:Autonomous/Self Driving:Software

In certain circumstances when Autosteer is engaged, the prominence and scope of the feature's controls may not be sufficient to prevent driver misuse of the SAE Level 2 advanced driver-assistance feature.

Risk, remedy and owner complaints on recall 23V-838

22V-037Jan 27, 2022
Electrical System:Adas:Autonomous/Self Driving:Software

The "rolling stop" functionality available as part of the Full Self-Driving (Beta) software may allow the vehicle to travel through an all-way stop intersection without first coming to a stop.

Risk, remedy and owner complaints on recall 22V-037

21V-035Jan 29, 2021
Back Over Prevention:Software

When the 8GB eMMC NAND flash memory device for the center display reaches lifetime wear, the eMMC controller will no longer be able to maintain the integrity of the filesystem, causing a failure in some of the center display functions.

Risk, remedy and owner complaints on recall 21V-035

All 10 recalls on the 2016 Tesla Model S, with the owner complaints on each recalled system

NHTSA investigations into the electrical system on the Model S

EA26-002opened Mar 18, 2026
Electrical · model years 2016 to 2026

Fsd collisions in reduced roadway visibility conditions. Open.

PE25-012opened Oct 7, 2025
Electrical · model years 2016 to 2025

Traffic safety violations while full self driving ("fsd") is engaged. Open.

AQ25-002opened Aug 20, 2025
Electrical · model years 2016 to 2025

Compliance with standing general order 2021-01 reporting requirements. Open.

PE24-033opened Jan 6, 2025
Electrical · model years 2016 to 2025

Actually smart summon sessions resulting in low-speed impacts.. Closed apr 3, 2026.

PE24-031opened Oct 17, 2024
Electrical · model years 2016 to 2024

Fsd collisions in reduced roadway visibility conditions. Closed mar 18, 2026.

RQ24-009opened Apr 25, 2024
Electrical · model years 2012 to 2024

Recall 23v838 remedy effectiveness. Open.

DP23-001opened Apr 7, 2023
Other · model years 2013 to 2023

Defect petition interlock request. Closed mar 18, 2026.

DP22-005opened Jan 27, 2023
Electrical · model years 2012 to 2022

Pedestrian alert sounds. Closed aug 7, 2023, led to recall 22V-063.

EA22-002opened Jun 8, 2022
Electrical · model years 2012 to 2023

Autopilot system driver controls. Closed apr 25, 2024, led to recall 23V-085.

PE21-023opened Dec 21, 2021
Equipment · model years 2018 to 2021

Tesla passenger play. Closed may 26, 2023.

PE21-020opened Aug 13, 2021
Electrical · model years 2014 to 2022

Autopilot & first responder scenes. Closed jun 8, 2022.

EA20-003opened Nov 12, 2020
Backup camera · model years 2012 to 2018

Loss of rearview camera. Closed may 2, 2024, led to recall 21V-035.

PE20-010opened Jun 22, 2020
Backup camera · model years 2012 to 2018

Loss of rearview camera. Closed nov 22, 2020.

DP20-001opened Jan 13, 2020
Electrical · model years 2013 to 2019

Sudden unintended acceleration. Closed jan 8, 2021.

DP19-005opened Oct 1, 2019
Electrical · model years 2012 to 2019

Battery management software updates. Closed sep 28, 2021.

PE13-037opened Nov 15, 2013
Electrical · model years 2013

Fire - propulsion battery - road debris. Closed mar 26, 2014.

What owners paid

9 of the 57 reports quote a price. Each dot is one quote. The middle half runs $2,000 to $2,500.

$2,000$2,200$2,500
$0k$2k$4k$6k$8k

When it happens

The middle half of failures fell between 39,300 and 66,000 miles, from the 36 reports that gave a mileage.

Complaints by the year NHTSA received them: 2020: 35, 2021: 13, 2022: 2, 2023: 4, 2025: 1, 2026: 235'2013'212'224'231'252'26

What owners wrote

“The screen frequently locks up, during which time the defrost controls and backup camera are inoperable. Tesla Seaside initially agreed to perform the EMMC recall, but now with my car in the shop and me stranded an hour from home, they will not agree to perform the recall unless I agree to pay $2200 for a new screen as well, as the adhesive holding the screen is failing.”

Filed Oct 4, 2023

“Speedometer went completely blank and not able to see anything on that which includes safety features like blind spot monitoring and land departure. Also multiple time screen freezing issue causing absence of rear view camera.”

Filed May 13, 2023

Should you keep driving it?

This page can't tell you that. 0 of 57 reports involved a crash. Owners who file are the ones who had a bad experience, and nobody checks their reports. If the problem affects steering, braking, power or a fire risk, treat it as a safety fault and have it inspected before a long or high-speed drive.

File your own report with NHTSA. Complaint counts are how a problem gets an investigation. How reports land on this sheet.

Guide Paid for this repair before a recall covered it? How recall reimbursement works

Other problems on this car