Diagsheet

2020 Kia Soul · symptom sheet

Engine stalls or loses power while driving

  • 125owner reports
  • 26,000median miles
  • $1,400median quote
  • 1involved a crash

Newest report Sep 11, 2026 · checked Oct 2, 2026

313 of the 381 complaints on this car are about the engine. 125 of those describe stalling, which makes it the most reported problem on the 2020 Soul.

1 recall on this systemcovering the 2020 model year
1 crashin 125 reports
1 firein 125 reports
NHTSA investigation1 covering the 2020

Tick what matches of 125 reports

52
33
86
34
1
3

Stalling on other Soul years

Report counts are for each model year on its own, so a newer car has had less time to collect them.

What this problem usually is

Stalling reports are some of the most alarming on the site. The engine quits while the car is moving, sometimes on a highway and sometimes at a stop. Many owners say it restarted right away and the dealer found no stored code, which is part of why these complaints pile up before anything gets fixed.

Read the full explainer · Which cars report it most

What got replaced

Owners who name the part that was replaced mention the engine (15 reports), the battery (11 reports) and the ignition coil or plugs (8 reports).

Recalls and investigations

One recall on the engine covers the 2020 model year. A recall on the same system isn't always the same failure, so read the defect text.

21V-259Apr 13, 2021
Engine

The piston oil rings may not have been properly heat-treated, which may result in engine damage.

Risk, remedy and owner complaints on recall 21V-259

The recall on the 2020 Kia Soul, with the owner complaints on each recalled system

NHTSA investigations into the engine on the Soul

AQ25-001opened Aug 6, 2025
Engine · model years 2021 to 2023

Kia 25v099 piston oil ring recall effectiveness. Closed dec 18, 2025.

DP22-003opened Sep 12, 2022
Engine · model years 2012 to 2020

Loss of motive power. Closed dec 12, 2023.

EA21-003opened Dec 22, 2021
Engine · model years 2012 to 2016

Engine fires. Closed feb 5, 2024, led to recall 23V-877.

PE19-004opened Mar 29, 2019
Electrical · model years 2010 to 2015

Non-crash vehicle fires. Closed dec 22, 2021, led to recall 20V-088.

DP18-003opened Aug 21, 2018
Electrical · model years 2010 to 2015

Non-crash vehicle fires. Closed may 10, 2019, led to recall 18V-907.

What owners paid

18 of the 125 reports quote a price. Each dot is one quote. The middle half runs $315 to $7,500.

$315$1,400$7,500
$0k$2k$4k$6k$8k

When it happens

The middle half of failures fell between 12,000 and 70,000 miles, from the 71 reports that gave a mileage.

Complaints by the year NHTSA received them: 2019: 5, 2020: 10, 2021: 22, 2022: 13, 2023: 13, 2024: 12, 2025: 27, 2026: 235'1910'2022'2113'2213'2312'2427'2523'26

What owners wrote

“So my car (despite being regularly maintained) had complete engine failure. At 100,300 miles. I was told the bottom half of the engine had complete shut down due to excessive oil burning. The car would start but then when put in gear would die immediately. When originally noticed the engine would shut down when going from a stopped position into moving, usually through an intersection. Not safe at all.”

Filed Feb 27, 2025 · 100,300 miles

“The engine when it heats up drives so rough. Then the car completely shuts off. This creates such a dangerous situation when on the freeway. The motor needs to be replaced. I bought car from a used dealership and have only had 2 months and the motor is gone. Recall on certain motors is garbage because this motor is suffering from the same problem as the GDIs. I have an MDI. $15,000 down the drain. Thanks”

Filed Dec 14, 2023

“Apparently the engine according to the dealership. The engine has been stalling a slow speeds usually in stop and go traffic. No because they told me they will only drive it about a half a mile and not in the same conditions as I explained. I am being told the dealership has inspected this. Absolutely nothing appeared as a warning.”

Filed Oct 11, 2023

“Transmission completely cut out. Had to tow to dealership and get an entire new transmission. 30k miles.”

Filed Jan 23, 2023 · 30,000 miles

Should you keep driving it?

This page can't tell you that. 1 of 125 reports involved a crash. Owners who file are the ones who had a bad experience, and nobody checks their reports. If the problem affects steering, braking, power or a fire risk, treat it as a safety fault and have it inspected before a long or high-speed drive.

File your own report with NHTSA. Complaint counts are how a problem gets an investigation. How reports land on this sheet.

Guide Paid for this repair before a recall covered it? How recall reimbursement works

Other problems on this car