Diagsheet

2015 Kia Sorento · symptom sheet

Windshield cracks or distorts

  • 31owner reports
  • 71,200median miles
  • 1involved a crash

Newest report Jul 22, 2025 · checked Oct 2, 2026

109 of the 738 complaints on this car are about the structure. 31 of those describe windshield.

No recall on this systemas of Oct 2, 2026
1 crashin 31 reports

Tick what matches of 31 reports

1
1
1

Windshield on other Sorento years

Report counts are for each model year on its own, so a newer car has had less time to collect them. Model years with too few reports of it for a sheet: 2016, 2017, 2018, 2019, 2020, 2021, 2022, 2023, 2024, 2025.

What this problem usually is

Many windshield complaints are about cracks owners can't explain: a line that starts at the edge of the glass, or a small chip that spreads. Nearly one in five of these complaints mentions it happening again or a second windshield.

Read the full explainer · Which cars report it most

What got replaced

Owners who name the part that was replaced mention the windshield (30 reports).

Recalls and investigations

No recall on the structure covers the 2015 model year as of Oct 2, 2026.

NHTSA investigations into the structure on the Sorento

EA14-002opened May 12, 2014
Visibility · model years 2011 to 2013

Panoramic glass sunroof breakage. Closed jan 15, 2021.

PE13-035opened Oct 21, 2013
Visibility · model years 2011 to 2013

Panoramic sunroof breakage. Closed may 21, 2014.

None of these investigations covers the 2015 model year.

When it happens

The middle half of failures fell between 59,474 and 95,000 miles, from the 15 reports that gave a mileage.

Complaints by the year NHTSA received them: 2019: 2, 2020: 6, 2021: 11, 2022: 5, 2023: 4, 2024: 2, 2025: 12'196'2011'215'224'232'241'25

What owners wrote

“Pearl white paint is peeling off on both sides of windshield and hood. Air bag light stays on.”

Filed Sep 6, 2023

“Snow white pearl paint has suddenly started peeling on passenger door and around windshield”

Filed Apr 6, 2023

“The Kia has been having paint that just comes off around the windshield at the top and now on the hood. I’ve seen several other Kia’s (white) having the same issues. Why won’t Kia stand behind this issues? I know this is not owners fault. Something is wrong with the paint on these white 2015 sorentos.”

Filed Oct 7, 2022

“Paint chipping on hood and on roof above windshield in huge flakes. Down to primer and possibly starting to rust.”

Filed May 1, 2022

Should you keep driving it?

This page can't tell you that. 1 of 31 reports involved a crash. Owners who file are the ones who had a bad experience, and nobody checks their reports. If the problem affects steering, braking, power or a fire risk, treat it as a safety fault and have it inspected before a long or high-speed drive.

File your own report with NHTSA. Complaint counts are how a problem gets an investigation. How reports land on this sheet.

Guide Taking it to a shop? How to describe this problem so it gets found

Other problems on this car