2024 Kia EV9 · symptom sheet
Battery dies or the car will not start
- 25owner reports
- 0involved a crash
Newest report Jul 2, 2026 · checked Oct 2, 2026
102 of the 207 complaints on this car are about the electrical system. 25 of those describe dead battery. Only infotainment is reported more often on this car.
Tick what matches of 25 reports
Dead battery on other EV9 years
No other EV9 model year has enough reports of dead battery for a sheet of its own. See every EV9 year.
What this problem usually is
These owners walk out to a car that's dead. Some find it drained after sitting only a day or two, some need a jump start every week, and some have had the battery replaced more than once without the problem going away. A good number describe the dealer testing the battery, calling it fine, and sending them home.
What got replaced
Owners who name the part that was replaced mention the battery (25 reports).
Recalls and investigations
3 recalls on the electrical system cover the 2024 model year. A recall on the same system isn't always the same failure, so read the defect text.
The high voltage battery cells may contain misaligned electrodes, which can lead to a fire while parked or driving.
Due to a software error, the instrument panel screen may fail. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Controls and Displays."
A software error may cause the remote smart parking assist feature, which allows the operator to remotely move the vehicle, to miscalculate stopping distances.
All 7 recalls on the 2024 Kia EV9, with the owner complaints on each recalled system
When it happens
Too few of these reports state a mileage to give a range.
Is this a known problem?
The manufacturer has sent NHTSA 7 service bulletins or notices for the 2024 Kia EV9 that deal with this problem. Newest first.
Federal rules make a manufacturer send NHTSA a copy of any notice about a defect that goes to more than one dealer or owner. Most of these are service bulletins, the repair instructions manufacturers send to dealers. NHTSA generally leaves safety recall bulletins out of this file, and recalls are listed separately.
SERVICE ACTION: FPM OPERATION LOGIC IMPROVEMENT (SA637) This bulletin provides instructions for updating the Finger Print Module (FPM) software on all 2024–2026MY EV9 (MV1, MV1a) vehicles.
SERVICE ACTION: WPC DISCHARGE LOGIC IMPROVEMENT (SA618) This bulletin provides instructions for updating the Wireless Power Charging ‘WPC’ system software on certain 2024MY EV9 (MV1) vehicles produced from November 19, 2023, through May 5, 2024.
SERVICE ACTION: BDC-BCM LOGIC IMPROVEMENT FOR DTC C1126 (SA579) This bulletin provides information to improve the Body Domain Controller (BDC) – Body Control Module (BCM) operation logic on certain 2024MY EV9 (MV) vehicles produced from September 25, 2023 through February 21, 2024.
SERVICE ACTION: ICCU-VCU S/W UPGRADE FOR EWP OPERATION AND ICCU REPLACEMENT (SA570) This bulletin provides information to improve the Electric Water Pump (EWP) operation logic when the EV battery is being charged with a Level 1 or Level 2 (120-240 Volt) AC charger on certain 2024MY EV9 (MV) vehicles produced from September 25, 2023 through ...
3 more on the 2024 Kia EV9 page.
What owners wrote
“Received the following warning on 8/16 with 6987 miles on the car: Critical EV Battery Warning Your EV Battery has a critical issue. Contact Roadside Assistance as soon as possible. Car has been in the dealership for a week with "no estimated repair timeline" due to the battery cells failing. Car will not fully charge and is at risk of suddenly losing power and stopping, per the dealer.”
Filed Aug 28, 2025 · 6,987 miles
“All of a sudden the EV battery management system warning light is on and it suggest I do not drive it until fixed. This was after my entire screen went out, where I could not see the speed I was going or use turn signals. Very unsafe”
Filed Mar 16, 2025
“Gauge cluster completely blank after successfully starting the car. Happened twice in two weeks. No speedometer, no battery level, no safety features available, no audible turn signal”
Filed Oct 13, 2024
“For the third time in that last 5 weeks, I turned on my Kia EV9, and the digital cluster is blank. I cannot see my speed, battery power remaining, lane change cameras, turn signals, headlight information, etc.”
Filed Oct 6, 2024
Should you keep driving it?
This page can't tell you that. 0 of 25 reports involved a crash. Owners who file are the ones who had a bad experience, and nobody checks their reports. If the problem affects steering, braking, power or a fire risk, treat it as a safety fault and have it inspected before a long or high-speed drive.
File your own report with NHTSA. Complaint counts are how a problem gets an investigation. How reports land on this sheet.
Guide Paid for this repair before a recall covered it? How recall reimbursement works
Other problems on this car
- Infotainment, screen or backup camera fails 67 reports