2018 Jeep Compass · symptom sheet
Backup camera goes black or freezes
- 55owner reports
- 30,000median miles
- $1,000median quote
- 1involved a crash
Newest report Sep 29, 2026 · checked Oct 2, 2026
55 of the 160 reports of infotainment on the 2018 Compass describe backup camera failure.
Part of Infotainment, screen or backup camera fails (160 reports) · also: screen freezing
Tick what matches of 55 reports
Backup camera failure on other Compass years
No other Compass model year has enough reports of backup camera failure for a sheet of its own. See every Compass year.
What got replaced
Owners who name the part that was replaced mention the camera (55 reports), the head unit or screen (40 reports) and the wiring or connector (3 reports).
Recalls and investigations
2 recalls on the electrical system cover the 2018 model year. A recall on the same system isn't always the same failure, so read the defect text.
The powertrain control module may be equipped with a voltage regulator chip in the circuit board that may fail, causing a stall or a no start condition.
The brightness of the backlighting for the Instrument Panel Cluster (IPC) cannot be adjusted. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 101, "Controls and Displays."
All 6 recalls on the 2018 Jeep Compass, with the owner complaints on each recalled system
What owners paid
5 of the 55 reports quote a price. Each dot is one quote. The middle half runs $900 to $1,500.
When it happens
The middle half of failures fell between 19,995 and 35,073 miles, from the 18 reports that gave a mileage.
Is this a known problem?
The manufacturer has sent NHTSA 1 service bulletin or notice for the 2018 Jeep Compass that deal with this problem. Newest first.
Federal rules make a manufacturer send NHTSA a copy of any notice about a defect that goes to more than one dealer or owner. Most of these are service bulletins, the repair instructions manufacturers send to dealers. NHTSA generally leaves safety recall bulletins out of this file, and recalls are listed separately.
Steering Wheel Switches, Terrain Switch Inoperative, Backup Camera Display Has No Grid Lines
What owners wrote
“Key fob not found, tpms not reading but sensors are good, backup camera beeping when things are not behind and continues to beep in drive, engine stalling, worn motor mounts due to no reason”
Filed Jul 22, 2025
“Backup Camera rarely works most of the time just a black screen. The main problem however is that the auto start/stop is stalling my Vehicle when it tries to restart. Sometimes immediately other time in let me drive a tiny bit and than stalls. i have been to the dealership over 6 times and it continues to get worse. i've only had this vehicle 2 years in November.”
Filed Sep 9, 2024
“2018 jeep compass rearview cameras fail. Info shared by hundreds of owners on Reddit and jeep forums. Mine haven't functioned properly since 2022 mostly off but working sometimes with lag.”
Filed Jun 19, 2024
“Back Up camera says âcheck surroundingsâ but is a completely black screen. Sometimes it works, sometimes it doesnâtâ¦â¦ most of time it doesnât work. Sometimes it stays on when Iâm driving forward as well. With the amount of complaints online about the 2018 Jeep Compass camera issuesâ¦. There should be a recall as itâs a safety issue!”
Filed Aug 23, 2022
Should you keep driving it?
This page can't tell you that. 1 of 55 reports involved a crash. Owners who file are the ones who had a bad experience, and nobody checks their reports. If the problem affects steering, braking, power or a fire risk, treat it as a safety fault and have it inspected before a long or high-speed drive.
File your own report with NHTSA. Complaint counts are how a problem gets an investigation. How reports land on this sheet.
Guide Paid for this repair before a recall covered it? How recall reimbursement works
Other problems on this car
- Engine stalls or loses power while driving 376 reports
- Burns oil or oil level rises 144 reports
- Battery dies or the car will not start 103 reports
- Check engine light or misfire 74 reports
- Multiple warning lights come on at once 68 reports
- Brakes grind, pulse or wear early 62 reports
- Engine overheats or leaks coolant 44 reports
- Engine failure, knocking or rod bearing 42 reports
- Headlights too dim or fail 39 reports
- Auto start-stop will not restart the engine 34 reports
- Engine rattles or ticks 30 reports
- "Service Transmission" message or wrench light comes on 30 reports
- Brakes on its own (automatic emergency braking) 29 reports
- Transmission shudders, slips or shifts hard 26 reports
- Suspension noise, struts or alignment 26 reports
- Traction control or StabiliTrak light comes on 25 reports