Diagsheet

2022 Hyundai Tucson · symptom sheet

Infotainment, screen or backup camera fails

  • 30owner reports
  • 29,000median miles
  • 3involved a crash

Newest report Aug 3, 2026 · checked Oct 2, 2026

117 of the 382 complaints on this car are about the electrical system. 30 of those describe infotainment.

1 recall on this systemcovering the 2022 model year
3 crashesin 30 reports
NHTSA investigation1 covering the 2022

Tick what matches of 30 reports

6
8
2
11
3

Infotainment on other Tucson years

Report counts are for each model year on its own, so a newer car has had less time to collect them. Model years with too few reports of it for a sheet: 2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021, 2023, 2024, 2026.

What this problem usually is

Screen complaints read like a list of small betrayals. The display goes black or freezes, the backup camera shows nothing when you shift into reverse, CarPlay or Android Auto keeps dropping, or the radio changes volume on its own. Many owners had a software update that didn't fix it. A narrower sheet covers backup camera failures on their own, and another covers screens that freeze.

Read the full explainer · Which cars report it most

What got replaced

Owners who name the part that was replaced mention the head unit or screen (16 reports), the camera (7 reports) and the software (3 reports).

Recalls and investigations

One recall on the electrical system covers the 2022 model year. A recall on the same system isn't always the same failure, so read the defect text.

21V-938Dec 2, 2021
Electrical System:Software

The software installed in the Integrated Central Control Unit (ICU) may be incompatible with the vehicle, which could result in inoperative headlights and/or taillights.

Risk, remedy and owner complaints on recall 21V-938

All 3 recalls on the 2022 Hyundai Tucson, with the owner complaints on each recalled system

NHTSA investigations into the electrical system on the Tucson

DP22-005opened Jan 27, 2023
Electrical · model years 2022

Pedestrian alert sounds. Closed aug 7, 2023, led to recall 22V-063.

When it happens

The middle half of failures fell between 10,000 and 32,000 miles, from the 10 reports that gave a mileage.

Complaints by the year NHTSA received them: 2021: 1, 2022: 10, 2023: 8, 2024: 5, 2025: 4, 2026: 21'2110'228'235'244'252'26

Is this a known problem?

The manufacturer has sent NHTSA 3 service bulletins or notices for the 2022 Hyundai Tucson that deal with this problem. Newest first.

Federal rules make a manufacturer send NHTSA a copy of any notice about a defect that goes to more than one dealer or owner. Most of these are service bulletins, the repair instructions manufacturers send to dealers. NHTSA generally leaves safety recall bulletins out of this file, and recalls are listed separately.

What owners wrote

“Running lean on bank 1-Dealership states it is a bad fuel injector on cylinder 1says it is not covered under 100,000 mile warranty. Vehicle currently at 80,000 mile. Radio in vehicle is restarting itself and not shutting off when car is turned off. Radio does not respond to commands such as volume adjustment. Dealership performed software update, but it did not work.”

Filed Nov 7, 2024

“Warning lights and messages for the Blind Spot Safety System and Rear Cross Traffic Safety System appear in driver information display. Those systems failed to function. Took to dealer for diagnosis/repair. After dealership working on vehicle both systems fail to function.”

Filed Oct 28, 2024

“Check engine light and error message popped up on screen "A possible condition with your Engine Control System has been detected. A full system check is recommended to be done when convenient. Please contact your local dealership to schedule an appointment." Roughly 46500 miles. Contacted BlueLink and they could not help because dealerships were already closed.”

Filed Oct 24, 2024 · 46,500 miles

“My signals completely stopped working. Cameras are not showing from either side mirror either. Tried turning off and turning on the car and it still does not come back on.”

Filed Jul 31, 2023

Should you keep driving it?

This page can't tell you that. 3 of 30 reports involved a crash. Owners who file are the ones who had a bad experience, and nobody checks their reports. If the problem affects steering, braking, power or a fire risk, treat it as a safety fault and have it inspected before a long or high-speed drive.

File your own report with NHTSA. Complaint counts are how a problem gets an investigation. How reports land on this sheet.

Guide Paid for this repair before a recall covered it? How recall reimbursement works

Other problems on this car