2019 Honda Passport · symptom sheet
Infotainment, screen or backup camera fails
- 53owner reports
- 4,720median miles
- 0involved a crash
Newest report Apr 22, 2026 · checked Sep 9, 2026
134 of the 274 complaints on this car are about the electrical system. 53 of those describe infotainment. Only stalling is reported more often on this car.
Tick what matches of 53 reports
What got replaced
Owners who name the part that was replaced mention the head unit or screen (30 reports), the camera (24 reports) and the software (4 reports).
Recalls and investigations
3 recalls on the electrical system cover the 2019 model year. A recall on the same system isn't always the same failure, so read the defect text.
Honda (American Honda Motor Co.) is recalling certain 2018-2023 Odyssey, 2019-2022 Pilot, and 2019-2023 Passport vehicles. Due to a faulty Media Oriented Systems Transport (MOST) communication coaxial cable connector, the rearview camera image may not appear on the display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Risk and remedy
Remedy: Dealers will replace the MOST cable harness and install a straightening cover over the vehicle cable connector, free of charge. Owner notification letters were mailed July 24, 2023. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are EEL, ZEM, and SFC.
Honda (American Honda Motor Co.) is recalling certain 2018-2020 Odyssey, 2019-2020 Passport, and 2019-2021 Pilot vehicles. Incorrect instrument panel control module software can cause the instrument panel to not display critical information, such as engine oil pressure, speedometer, and gear selector position until the next ignition cycle. Additionally, it can prevent the rearview camera image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 101, "Control and Displays" and 111, "Rearview Mirrors."
Risk and remedy
Remedy: Honda will notify owners, and dealers will reprogram the instrument panel control module software, free of charge. The recall began September 23, 2020. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is T89.
Honda (American Honda Motor Co.) is recalling certain 2019-2021 Pilot, 2019-2020 Odyssey and 2019-2020 Passport vehicles. Incorrect central network software programming may cause several errors to occur that can delay or prevent the rearview camera image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."
Risk and remedy
Remedy: Honda will notify owners that updated software is available. Owners have the option to either follow the mailed instructions to download and update the software for free, or visit a dealer to have the software update performed, free of charge. The recall began September 23, 2020. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is Y7Y.
When it happens
The middle half of failures fell between 1,500 and 8,000 miles, from the 33 reports that gave a mileage.
What owners wrote
“Even after recall repairs the vehicle continues to randomly display error messages with vehicle systems while driving. It has been cleared several times and battery changed but continues to return. This model has serious issues with the electrical components.”
Filed Mar 14, 2026
“Radio/Screen/Back-up camera do not turn on or turn off randomly and unexpectedly when driving. Usually receive a crackling sound and a MOST off network message before black screen. Upon initial start up of vehicle, a driver sets car to reverse relying and expecting a functional view of rear camera on screen. This issue makes backing up safety features unreliable.”
Filed Feb 20, 2026
“On multiple occasions Lost connection on screen display and scre goes black preventing me from using back up camera.”
Filed Jul 23, 2025
“Backup camera became distorted with colors, replaced at dealership today under extended warranty with a deductible.”
Filed Dec 2, 2024
Should you keep driving it?
This page can't tell you that. 0 of 53 reports involved a crash. Owners who file are the ones who had a bad experience, and nobody checks their reports. If the problem affects steering, braking, power or a fire risk, treat it as a safety fault and have it inspected before a long or high-speed drive.
File your own report with NHTSA. Complaint counts are how a problem gets an investigation.