2017 Ford Fusion · symptom sheet

Battery dies or the car will not start

48owner reports
30,353median miles
1involved a crash

Newest report Jul 1, 2026 · checked Oct 2, 2026

125 of the 1,111 complaints on this car are about the electrical system. 48 of those describe dead battery.

No recall on this systemas of Oct 2, 2026

1 crashin 48 reports

1 person hurtin these reports

Tick what matches of 48 reports

dead after sitting a day or two

needed a jump start

battery replaced more than once

warning lights or messages

the dealer found a drain

the dealer found nothing

Dead battery on other Fusion years

No other Fusion model year has enough reports of dead battery for a sheet of its own. See every Fusion year.

What this problem usually is

These owners walk out to a car that's dead. Some find it drained after sitting only a day or two, some need a jump start every week, and some have had the battery replaced more than once without the problem going away. A good number describe the dealer testing the battery, calling it fine, and sending them home.

Read the full explainer · Which cars report it most

What got replaced

Owners who name the part that was replaced mention the battery (42 reports), the module (7 reports) and the alternator (3 reports).

Recalls and investigations

No recall on the electrical system covers the 2017 model year as of Oct 2, 2026.

When it happens

The middle half of failures fell between 8,432 and 57,000 miles, from the 32 reports that gave a mileage.

Is this a known problem?

The manufacturer has sent NHTSA 23 service bulletins or notices for the 2017 Ford Fusion that deal with this problem. Newest first.

Federal rules make a manufacturer send NHTSA a copy of any notice about a defect that goes to more than one dealer or owner. Most of these are service bulletins, the repair instructions manufacturers send to dealers. NHTSA generally leaves safety recall bulletins out of this file, and recalls are listed separately.

Service bulletinTSB 22-2309Aug 3, 2022
Some 2013-2017 C-MAX Energi, 2013-2018 Focus battery electric vehicle (BEV), 2013-2020 Fusion plug-in hybrid electric vehicle (PHEV), 2015-2017 MKZ/MKZ Hybrid/MKC, 2016-2017 MKX and 2017 Continental vehicles equipped with 8 inch or larger center display ...
Service bulletinSSM 50975Jul 29, 2022
Some 2017-2022 Ford/Lincoln customers may experience a notification in the FordPass®/LincolnWay® app indicating Vehicle Has Entered Deep Sleep Mode.
Service bulletinSSM 50873Jun 21, 2022
Some 2017-2022 Ford and Lincoln vehicle owners may experience a condition of missing authorization, command and control, battery charging details or phone-as-a-key setup buttons/selections in their FordPass or LincolnWay App.
Service bulletinSSM 50804May 24, 2022
Some 2013-2023 Ford or Lincoln vehicles with modems activated through FordPass or LincolnWay may experience 12 volt battery drain symptoms when the customer uses non-Ford/Lincoln phone applications as an alternate channel to access vehicle commands such as ...

19 more on the 2017 Ford Fusion page.

What owners wrote

“The door entry control numbers are on all the time now which will cause the battery to drain if the car is not driven daily. It says that water from a car wash or rain has gotten in behind the door control panel.”
Filed Jul 1, 2026

“I believe my 2017 ford fusion should be included in the recall for the BECM for the 2019-2020 because my charging port has a sticker with QR code and ( CD391 PHEV ) and I keep having intermittent problems with the Battery Energy Control Module”
Filed Apr 12, 2025

“unknown vehicle needs to be jumped after every drive. i just picked up the car. only have had it for 4 days. have had to jump it twice. it has 61,000 miles on it. i have taken the battery out and in for a charge and tested and it it good was also purchased 7/22. all of the interior screens and lights come on but the start/stop button green light blinks. don't understand why there isn't a recall.”
Filed Dec 27, 2022 · 61,000 miles

Should you keep driving it?

This page can't tell you that. 1 of 48 reports involved a crash and 1 people were hurt. Owners who file are the ones who had a bad experience, and nobody checks their reports. If the problem affects steering, braking, power or a fire risk, treat it as a safety fault and have it inspected before a long or high-speed drive.

File your own report with NHTSA. Complaint counts are how a problem gets an investigation. How reports land on this sheet.

Guide Taking it to a shop? How to describe this problem so it gets found