2014 Ford Flex · symptom sheet
Suspension noise, struts or alignment
- 26owner reports
- 80,000median miles
- 4involved a crash
Newest report Sep 8, 2025 · checked Oct 2, 2026
26 of the 244 complaints on this car describe suspension.
Tick what matches of 26 reports
Suspension on other Flex years
No other Flex model year has enough reports of suspension for a sheet of its own. See every Flex year.
What this problem usually is
Suspension complaints are mostly about noise and handling: a clunk over bumps, a car that pulls to one side, a ride that bounces or leans more than it used to. The more serious reports describe a part breaking or coming loose, and that's where the recalls in this group are concentrated.
What got replaced
Few of these reports name the part that was replaced.
Recalls and investigations
One recall on the suspension system covers the 2014 model year. A recall on the same system isn't always the same failure, so read the defect text.
The rear suspension toe links may fracture due to stress on the rear suspension.
All 4 recalls on the 2014 Ford Flex, with the owner complaints on each recalled system
When it happens
The middle half of failures fell between 59,563 and 122,393 miles, from the 16 reports that gave a mileage.
What owners wrote
“I have a 2014 Ford Flex. My axle shaft came undone while driving. My Ford flex was manufactured 07 of 13 my mechanic said that there's a recall for your front axle shaft on the passenger side and it falls within the guidelines of the affected vehicles but Ford says that it's not covered. My vin was never added to the recall and itâs the same exact issue that the others had for that year.”
Filed Jun 9, 2025
“The vehicle was repaired under recall 20V-072. This was for the rear suspension toe link. The replacement rear suspension toe link on the right side has cracked. This was discovered when the right rear wheel was removed for tire replacement. I have a photo of the failed toe link part.”
Filed Mar 22, 2022
“This vehicle has been on the recall list since Feb of 2020, every ,it was taken to Tamiami Ford Inc., in Naples Fl. about 4 or 5 times since I was notified by Car Fax a couple years ago and they always say the same thing " We dont gave the part ". So what is a customer supposed to do? But when I pay them for servicing the vehicle there are no problems having the Part.”
Filed Feb 15, 2022
Should you keep driving it?
This page can't tell you that. 4 of 26 reports involved a crash and 3 people were hurt. Owners who file are the ones who had a bad experience, and nobody checks their reports. If the problem affects steering, braking, power or a fire risk, treat it as a safety fault and have it inspected before a long or high-speed drive.
File your own report with NHTSA. Complaint counts are how a problem gets an investigation. How reports land on this sheet.
Guide Paid for this repair before a recall covered it? How recall reimbursement works
Other problems on this car
- Power steering cuts out or goes heavy 50 reports
- Engine stalls or loses power while driving 35 reports
- Fuel pump failure 35 reports
- Infotainment, screen or backup camera fails 25 reports