Diagsheet

2014 Ford Flex · symptom sheet

Fuel pump failure

  • 35owner reports
  • 69,000median miles
  • $830median quote
  • 1involved a crash

Newest report Jul 22, 2026 · checked Oct 2, 2026

79 of the 244 complaints on this car are about the fuel and propulsion. 35 of those describe fuel pump.

2 recalls on this systemcovering the 2014 model year
1 crashin 35 reports
1 person hurtin these reports

Tick what matches of 35 reports

20
12
18
2
5

Fuel pump on other Flex years

No other Flex model year has enough reports of fuel pump for a sheet of its own. See every Flex year.

What this problem usually is

A lot of fuel pump complaints are tied to a recall. Owners describe a car that stalled or wouldn't start, sometimes at highway speed, and many mention that a recall covers it and the part isn't available yet. Others paid for the pump themselves before a recall existed, or on a car the recall didn't include.

Read the full explainer · Which cars report it most

What got replaced

Owners who name the part that was replaced mention the fuel pump (35 reports) and the fuel pump relay (3 reports).

Recalls and investigations

2 recalls on the fuel and propulsion cover the 2014 model year. A recall on the same system isn't always the same failure, so read the defect text.

16V-621Aug 25, 2016
Fuel System, Gasoline:Delivery:Fuel Pump

A component within the fuel pump electric module (PEM) may overheat causing a loss of electrical power to the fuel pump.

Risk, remedy and owner complaints on recall 16V-621

14V-393Jul 2, 2014
Power Train:Axle Assembly:Axle Shaft

In the affected vehicles, the halfshaft retention circlip may not have been properly installed, and as a result, the halfshaft may move outward and disengage from the linkshaft while driving and without prior warning.

Risk, remedy and owner complaints on recall 14V-393

All 4 recalls on the 2014 Ford Flex, with the owner complaints on each recalled system

What owners paid

6 of the 35 reports quote a price. Each dot is one quote. The middle half runs $142 to $970.

$142$830$970
$0k$2k$4k$6k$8k

When it happens

The middle half of failures fell between 55,000 and 81,000 miles, from the 25 reports that gave a mileage.

Complaints by the year NHTSA received them: 2016: 3, 2017: 3, 2018: 6, 2019: 12, 2020: 1, 2021: 2, 2022: 3, 2023: 2, 2024: 2, 2026: 13'163'176'1812'191'202'213'222'232'241'26

What owners wrote

“fuel pump relay module. Vehicle shut off during driving without warning forcing panic and moving to side of road and had to tow vehicle. No incident happened but after replacement no longer had issue.”

Filed Apr 28, 2024

Should you keep driving it?

This page can't tell you that. 1 of 35 reports involved a crash and 1 people were hurt. Owners who file are the ones who had a bad experience, and nobody checks their reports. If the problem affects steering, braking, power or a fire risk, treat it as a safety fault and have it inspected before a long or high-speed drive.

File your own report with NHTSA. Complaint counts are how a problem gets an investigation. How reports land on this sheet.

Guide Paid for this repair before a recall covered it? How recall reimbursement works

Other problems on this car