Diagsheet

First generation

2023 Ford F-150 Lightning

The most reported problem on the 2023 Ford F-150 Lightning is infotainment, with 32 complaints.

  • 110owner complaints
  • 9recalls
  • 8involved a crash
  • 10,000median miles at failure

Newest report Sep 29, 2026 · checked Oct 2, 2026

miles

2023 Ford F-150 Lightning
Photo: Elise240SX, Wikimedia Commons, CC BY-SA 4.0

What is your F-150 Lightning doing?

Each one opens a sheet built from the owner reports of that problem on the 2023 model year.

Is the 2023 Ford F-150 Lightning reliable?

The 2023 Ford F-150 Lightning has 110 owner complaints on file with NHTSA, below the median of 201 for 2023 pickups on this site. Of the 3 F-150 Lightning model years since 2022, it has the most complaints. Complaint counts rise with sales as well as faults, so read what owners report below before deciding.

At a glance

Next to the 2022 and 2024
The 2023 stands out from the model years on either side. It draws 28 complaints for each year on the road, while the 2022 draws 18 and the 2024 10.
Top problem
Infotainment leads with 32 of the 110 complaints (29%), ahead of dead battery at 16. Too few of the infotainment reports give a mileage to say when it starts.
Crash, fire and injury reports
11 of the 110 complaints (10%) report a crash, a fire or an injury. The typical vehicle on this site sits at 6%, so this one runs well above it. Counted separately (one report can carry more than one), 8 reports mention a crash, 2 mention a fire and 4 people were hurt. The most crash reports, 4 of 8, fall under brake wear.
Recalls behind the top problems
Infotainment, the one problem here with enough reports to check, has a recall on the same system (24V-144, 25V-131 and 25V-272). A recall on the same system doesn't always cover the failure owners describe, so compare its summary with the complaints.
When owners filed
Filings peaked in 2024 at 49 (full calendar years only). In 2025 there were 27. So far in 2026, 21 more have come in.

When each problem shows up

Each bar covers the middle half of the mileages owners reported for that problem. A quarter saw it earlier, a quarter later. The tick is the median. Most reported: infotainment, screen or backup camera fails, 32 complaints.

0k25k50k75k100k125k150kyou
too few reports state a mileage

middle half of reports, median tick. The heavier grey bars have 75 or more reports.

Behind you

    Around your mileage

      Ahead of you

        How this compares

        2023 Ford F-150 Lightning110
        Median 2023 model here (63 vehicles)152
        Median 2023 pickup here (11)201

        110 complaints is 1.4 times fewer than the median 2023 model on this site and 1.8 times fewer than the median 2023 pickup. Among the 1 F-150 Lightning model years here it ranks 1st for complaints. Counts follow sales volume as much as reliability, so a truck that sells 700,000 a year draws more reports than a sedan that sells 200,000.

        Service bulletins for the 2023 Ford F-150 Lightning

        Ford filed 90 bulletins and other notices with NHTSA that list the 2023 Ford F-150 Lightning. 15 of them deal with a problem owners have reported on this car. Newest first.

        Federal rules make a manufacturer send NHTSA a copy of any notice about a defect that goes to more than one dealer or owner. Most of these are service bulletins, the repair instructions manufacturers send to dealers. NHTSA generally leaves safety recall bulletins out of this file, and recalls are listed separately.

        Infotainment, screen or backup camera fails 6 bulletins · 32 complaints

        • Service bulletin24P24Sep 7, 2024

          In some of the affected vehicles, customers may notice that the frunk partially opens when commanded but does not fully open. Customers will be able to manually open and close the frunk. A frunk ajar warning will be displayed when the frunk is not closed.

        • Over-the-air updateSU ECG-24.2.5.6.2 F150 LiAug 12, 2024

          Quality Improvement include: -Update to Enhanced Central Gateway (ECG) module software to prevent battery draining when vehicle is parked. - Corrects Sync screen to display correct software update status - Addresses potential vehicle no start after OTA update.

        4 more on this problem
        • Service bulletinOTAPU1103NATF150Nov 14, 2023

          Software Update PU1103-NAT-VCE for 2022-2023 F-150 Lightning vehicles is now available. Quality improvements include: - Addresses charge status blue segments illuminated indicator issue - Adds a "some display features may be temporarily unavailable" message ...

        • Service bulletinTSB 23-2317Oct 5, 2023

          Some 2023 F-150 fully hybrid electric vehicles (FHEVs) may exhibit an intermittent no start and Stop Safely Now message displayed in the instrument panel cluster (IPC) and/or diagnostic trouble codes (DTC) U0293 and/or P1A43 in the BECM or in connected ...

        • Service bulletinSSM 51618May 9, 2023

          Some 2021-2023 Mustang Mach-E, 2022-2023 F-150 Lightning vehicles may experience an exterior charge status indicator not illuminating the blue charging segments after an over the air (OTA) update.

        • Service bulletin23PU0306BCDETApr 7, 2023

          Priority Update 23-PU0306-BCF-DET for 2022-2023 F-150 Lightning vehicles is now available. Quality Improvements include: - Removes erroneous "Air Dam Fault" pop-up message - Improved accuracy of displayed range after AC charging - Correction a condition where ...

        Battery dies or the car will not start 9 bulletins · 16 complaints

        • Service bulletinSSM 55080Aug 13, 2026

          Some 2021-2023 Mustang Mach-E vehicles built on or before 25-Jun-2023, 2022-2025 E-Transit and 2022-2023 F-150 Lightning vehicles may experience a high voltage battery stop charging condition when using a direct current (DC) fast charger level 3 with ...

        • Service bulletinSSM 55032Jul 23, 2026

          Some 2022-2026 F-150 Lightning vehicles may exhibit a reduced distance to empty (DTE) projection, a high voltage battery pack state of charge (SOC) that drops from 100% to less than 90% within 60 seconds of being driven, and an inability to reach a target SOC ...

        7 more on this problem
        • Service bulletinSSM 52526May 9, 2024

          Some 2022-2023 F-150 Lightning vehicles that require replacement of an HV battery module may require installation of a thermal blanket.

        • Service bulletinOTAPU1129CBCODPLFeb 16, 2024

          Software Update PU1129- CBC-ODP for 2022-2023 MY F-150 Lightning vehicles is now available. Quality improvements include: - Robustness action to prevent Voltage Unstable Fault issue in BECM/HV Battery.

        • Service bulletinOTASU7 P2 F150LJan 16, 2024

          Software Update SU7 P2 for 2022-2023 MY F-150 Lightning vehicles is now available. Quality improvements include: 1.Robustness action to prevent Voltage Unstable Fault issue in BECM/HV Battery. 2.Prevent a false positive overtemp DTC & MIL on dash. 3.

        • Service bulletinSSM 52039Nov 6, 2023

          Some 2021-2023 Mustang Mach-E, 2022-2023 F-150 Lightning/e-Transit vehicles may exhibit a concern where the vehicle is unable to achieve 100 percent state of charge immediately after high voltage (HV) battery module balancing and replacement.

        • Service bulletin23B50Oct 12, 2023

          Customer Satisfaction Program 23B50 Certain 2021-2023 Model Year Mustang Mach-E, 2022-2023 Model Year E-Transit, and 2023 F-150 Lightning Vehicles - Charge Cord Stuck – Reprogram Battery Charge Control Module

        • Service bulletinSSM 51567Apr 20, 2023

          Some 2022-2023 F-150 PowerBoost vehicles may exhibit a condition where the Midtronics DCA8000P battery tester is unable to test the auxiliary battery.

        • Service bulletinSSM 51545Apr 7, 2023

          Some 2022-2023 F-150 Lightning vehicles may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble codes (DTCs) U3012, P062F, and/or P0A7F in the battery energy control module (BECM) and/or P0887 in the secondary on-board diagnostic ...

        Complaints filed by year

        Complaints by the year NHTSA received them: 2023: 13, 2024: 49, 2025: 27, 2026: 2113'2349'2427'2521'26

        49 complaints came in 2024, 3.8 times the year before. Owners file in waves when a problem gets press or an investigation, so a spike measures attention as much as failures.

        Recalls that include the 2023 Ford F-150 Lightning

        Whether your car is included depends on its VIN. Check yours at nhtsa.gov/recalls.

        25V-863Dec 12, 2025
        Power Train:Automatic Transmission:Internal:Park Pawl

        Ford Motor Company (Ford) is recalling certain 2022-2026 F-150 Lightning BEV, 2024-2026 Mustang Mach-E, and 2025-2026 Maverick vehicles. The integrated park module may fail to lock into the park position when the driver shifts into park. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection and Rollaway Prevention."

        Risk and remedy
        Risk: A loss of park function can allow the vehicle to rollaway, increasing the risk of a crash.
        Remedy: The park module software will be updated over-the-air (OTA) or by a dealer, free of charge. Owner notification letters were mailed February 3, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25C69. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning January 26, 2026.
        25V-731Oct 24, 2025
        Exterior Lighting

        Ford Motor Company (Ford) is recalling certain 2022-2023 F-150 Lightning BEV vehicles previously repaired under recall number 23V418. The rear lightbar may have microcracks in the outer lens that allows moisture to accumulate, which can result in inoperative or flickering reverse lights.

        Risk and remedy
        Risk: Inoperative or flickering reverse lights may not alert other driver's that the vehicle is reversing, increasing the risk of injury or crash.
        Remedy: Dealers will inspect and replace the rear lightbar and fasteners as necessary, free of charge. Owner notification letters were mailed June 3, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25SB6. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on October 29, 2025.
        25V-313May 9, 2025
        Electronic Stability Control (Esc)

        Ford Motor Company (Ford) is recalling certain 2022-2023 F-150 Lightning vehicles previously repaired incorrectly under recall number 23V801. The SYNC software may fail to activate the electronic stability control (ESC) system at the beginning of each ignition cycle. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 126, "Electronic Stability Control Systems."

        Risk and remedy
        Risk: Failure to reset the ESC to active may result in the driver unknowingly operating the vehicle without electronic stability control, increasing the risk of a crash.
        Remedy: Dealers will update the Accessory Protocol Interface Module (APIM) software, free of charge. Owner notification letters were mailed June 18, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25C15.
        25V-272Apr 23, 2025
        Electrical System:Propulsion System:Traction Battery

        Ford Motor Company (Ford) is recalling certain 2023 F-150 Lightning vehicles. The fasteners that secure the junction box bus bars inside the high-voltage battery pack may not have been tightened securely, which can cause electrical arcing at the busbars.

        Risk and remedy
        Risk: Electrical arcing increases the risk of a fire. In addition, a loss of drive power may occur, which can increase the risk of a crash.
        Remedy: Dealers will inspect and repair the busbar fasteners and replace any damaged components as necessary, free of charge. Owner notification letters were mailed on May 21, 2025. Owners may contact Ford Customer Service at 1-866-436-7332. Ford's number for this recall is 24S11. This recall expands previous recall number 24V-144.
        25V-131Feb 28, 2025
        Electrical System:Propulsion System:Traction Battery

        Ford Motor Company (Ford) is recalling certain 2022-2024 F-150 Lightning battery electric vehicles. A manufacturing defect in the high voltage battery cells may result in an internal short circuit.

        Risk and remedy
        Risk: A battery short circuit increases the risk of a fire.
        Remedy: Owners are advised to only charge their vehicles to a maximum of 80% battery capacity until the repair has been completed. Dealers will inspect and replace the high voltage battery array as necessary, free of charge. Owner notification letters were mailed June 27, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S18.
        24V-949Dec 19, 2024
        Suspension:Front:Control Arm:Upper Ball Joint

        Ford Motor Company (Ford) is recalling certain 2023-2024 F-150 Lightning BEV vehicles. The front upper control arm ball joint nut may not have been tightened properly, allowing the front upper control arm to detach from the knuckle assembly.

        Risk and remedy
        Risk: A detached control arm can cause a loss of vehicle steering and control, increasing the risk of a crash.
        Remedy: Dealers will inspect the upper control arm ball joint nut, and replace the nut and/or knuckle assembly, as necessary, free of charge. Owner notification letters were mailed February 10, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S76.
        24V-144Feb 23, 2024
        Electrical System:Propulsion System:Traction Battery

        Ford Motor Company (Ford) is recalling certain 2023 F-150 Lightning vehicles. The fasteners that secure the junction box bus bars inside the high-voltage battery pack may not have been tightened securely, which can cause electrical arcing at the busbars.

        Risk and remedy
        Risk: Electrical arcing increases the risk of a fire. In addition, a loss of drive power may occur, which can increase the risk of a crash.
        Remedy: Dealers will inspect and repair the busbar fasteners and replace any damaged components as necessary, free of charge. Owner notification letters were mailed on May 31, 2024. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S11.
        23V-801Nov 28, 2023
        Electronic Stability Control (Esc)

        Ford Motor Company (Ford) is recalling certain 2022-2023 F-150 Lightning vehicles. The SYNC software may fail to activate the electronic stability control (ESC) system at the beginning of each ignition cycle. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 126, "Electronic Stability Control Systems."

        Risk and remedy
        Risk: Failure to reset the ESC to active may result in the driver unknowingly operating the vehicle without electronic stability control, increasing the risk of a crash.
        Remedy: The Accessory Protocol Interface Module (APIM) software will be updated by a dealer or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed December 21, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23C38.
        23V-418Jun 9, 2023
        Exterior Lighting

        Ford Motor Company (Ford) is recalling certain 2022-2023 F-150 BEV vehicles. The rear lightbar may have microcracks in the outer lens that allows moisture to accumulate, which can result in inoperative or flickering reverse lights.

        Risk and remedy
        Risk: Inoperative or flickering reverse lights may not alert other driver's that the vehicle is reversing, increasing the risk of injury or crash.
        Remedy: Dealers will replace the rear lightbar, free of charge. Owner notification letters were mailed October 9, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S30.

        All 9 recalls on the 2023 Ford F-150 Lightning, with the owner complaints on each recalled system

        Guide Buying one used? How to research one car’s history before you pay

        Questions

        What is the most common problem on the 2023 Ford F-150 Lightning?

        Infotainment, with 32 of the 110 complaints.

        At what mileage do 2023 Ford F-150 Lightning problems start?

        Of the 15 complaints that give a mileage, a quarter came by about 2,000 miles and half by about 10,000.

        Is the 2023 Ford F-150 Lightning better or worse than the 2022 and 2024?

        Counted per year on the road, the 2023 has more complaints than both the 2022 and the 2024: 28 a year against 18 and 10.

        How many 2023 Ford F-150 Lightning complaints involve a crash, fire or injury?

        11 of them (10%). The typical vehicle on this site is at 6%.

        Is there a recall for infotainment on the 2023 Ford F-150 Lightning?

        Yes, NHTSA lists 3 recalls on the same system: 24V-144, 25V-131 and 25V-272. Its summary says which failure it covers, and that isn't always the one owners describe.

        Other model years