Diagsheet

2017 Ford Expedition · symptom sheet

Backup camera goes black or freezes

  • 37owner reports
  • 109,000median miles
  • 0involved a crash

Newest report Jul 2, 2026 · checked Oct 2, 2026

37 of the 62 reports of infotainment on the 2017 Expedition describe backup camera failure.

Part of Infotainment, screen or backup camera fails (62 reports)

2 recalls on this systemcovering the 2017 model year
No crash reportedin 37 reports

Tick what matches of 37 reports

9
1
14
15
24
1

Backup camera failure on other Expedition years

No other Expedition model year has enough reports of backup camera failure for a sheet of its own. See every Expedition year.

What got replaced

Owners who name the part that was replaced mention the camera (37 reports) and the head unit or screen (17 reports).

Recalls and investigations

2 recalls on the electrical system cover the 2017 model year. A recall on the same system isn't always the same failure, so read the defect text.

25V-572Sep 4, 2025
Back Over Prevention: Sensing System: Camera

The rearview camera may display a distorted, inverted, or blank image when the vehicle is in reverse.

Risk, remedy and owner complaints on recall 25V-572

22V-648Aug 26, 2022
Visibility:Defroster/Defogger/Hvac System:Fan/Motor

The front blower motor located behind the glove box may fail.

Risk, remedy and owner complaints on recall 22V-648

All 4 recalls on the 2017 Ford Expedition, with the owner complaints on each recalled system

NHTSA investigations into the electrical system on the Expedition

RQ21-002opened Aug 3, 2021
Backup camera · model years 2020

Rearview camera fmvss 111 noncompliance. Open.

EA05-015opened Oct 13, 2005
Electrical · model years 1999 to 2001

Windshield leak causes electric failures. Closed dec 6, 2006.

PE05-033opened Jun 15, 2005
Electrical · model years 1999 to 2001

Electrical system failure. Closed oct 13, 2005.

EA05-005opened Mar 22, 2005
Electrical · model years 1997 to 2002

Engine compartment fires. Closed aug 2, 2006, led to recall 05V-388.

None of these investigations covers the 2017 model year.

When it happens

The middle half of failures fell between 80,000 and 118,000 miles, from the 8 reports that gave a mileage.

Complaints by the year NHTSA received them: 2021: 2, 2022: 5, 2023: 3, 2025: 17, 2026: 102'215'223'2317'2510'26

Is this a known problem?

The manufacturer has sent NHTSA 1 service bulletin or notice for the 2017 Ford Expedition that deal with this problem. Newest first.

Federal rules make a manufacturer send NHTSA a copy of any notice about a defect that goes to more than one dealer or owner. Most of these are service bulletins, the repair instructions manufacturers send to dealers. NHTSA generally leaves safety recall bulletins out of this file, and recalls are listed separately.

What owners wrote

“There has been a rear view camera recall on my 2017 expedition for some time now amd ford still states there is no solution at this time, almost 10 years later”

Filed May 2, 2026

“My back up camera is the issue. There is an open recall that it has been over 6 months with no resolution communicated. The camera was fuzzy or intermittently working for the last several years, however, The screen is now blue or says camera unavailable for 2ish weeks.”

Filed Apr 14, 2026

“Rear view camera is inverted left to right and stuck in the trailer hookup mode (magnify +). At night the picture is very grainy to almost unusable.”

Filed Mar 6, 2026

“Rearview camera intermittently (although more frequent than not) gives a distorted image or states that it is unavailable.”

Filed Jun 10, 2025

Should you keep driving it?

This page can't tell you that. 0 of 37 reports involved a crash. Owners who file are the ones who had a bad experience, and nobody checks their reports. If the problem affects steering, braking, power or a fire risk, treat it as a safety fault and have it inspected before a long or high-speed drive.

File your own report with NHTSA. Complaint counts are how a problem gets an investigation. How reports land on this sheet.

Guide Paid for this repair before a recall covered it? How recall reimbursement works

Other problems on this car