2017 Ford Expedition · symptom sheet
Backup camera goes black or freezes
- 37owner reports
- 109,000median miles
- 0involved a crash
Newest report Jul 2, 2026 · checked Sep 19, 2026
37 of the 62 reports of infotainment on the 2017 Expedition describe backup camera failure.
Part of Infotainment, screen or backup camera fails (62 reports)
Tick what matches of 37 reports
What got replaced
Owners who name the part that was replaced mention the camera (37 reports) and the head unit or screen (17 reports).
Recalls and investigations
2 recalls on the electrical system cover the 2017 model year. A recall on the same system isn't always the same failure, so read the defect text.
Ford Motor Company (Ford) is recalling certain 2015-2019 Lincoln MKC, Mustang, F-350 SD, F-250 SD, F-450 SD, 2015-2017 Lincoln Navigator, Expedition, 2015-2018 Edge, Transit Connect, 2016-2019 F-550 SD, Transit, 2017-2019 Econoline, and 2019 Ranger vehicles. The rearview camera may display a distorted, inverted, or blank image when the vehicle is in reverse.
Risk and remedy
Remedy: Dealers will inspect and replace the rearview camera as necessary, free of charge. Owner notification letters were mailed January 13, 2026. Ford owners will receive letters in phases, beginning January 2026 and June 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S89. This recall expands previous NHTSA recall number 25V270. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning September 8, 2025.
Ford Motor Company (Ford) is recalling certain 2015-2017 Ford Expedition and Lincoln Navigator vehicles. The front blower motor located behind the glove box may fail.
Risk and remedy
Remedy: Dealers will replace the front blower motor assembly, free of charge. Owner notification letters were mailed August 4, 2023. Remedy parts are expected to become available in the second quarter of 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S56.
NHTSA investigations into the electrical system on the Expedition
Rearview camera fmvss 111 noncompliance. Open.
NHTSA summary
Windshield leak causes electric failures. Closed dec 6, 2006.
NHTSA summary
Electrical system failure. Closed oct 13, 2005.
NHTSA summary
Engine compartment fires. Closed aug 2, 2006, led to recall 05V-388.
NHTSA summary
None of these investigations covers the 2017 model year.
When it happens
The middle half of failures fell between 80,000 and 118,000 miles, from the 8 reports that gave a mileage.
What owners wrote
“Rearview camera intermittently (although more frequent than not) gives a distorted image or states that it is unavailable.”
Filed Jun 10, 2025
“While reversing the camera went black. And since then the back up camera does not come back on. It says âcamera not availableâ”
Filed Mar 12, 2025
“Backup camera does not always display on screen or has wavy lines causing hazard to when backing.”
Filed Mar 2, 2023
“Backup camera loses connection, does not show image, or is grossly distorted, flashes on screen. Cannot safely use backup camera when backing up. Problem Looks identical to the picture below which is from a recalled mustang.”
Filed Mar 6, 2022
Should you keep driving it?
This page can't tell you that. 0 of 37 reports involved a crash. Owners who file are the ones who had a bad experience, and nobody checks their reports. If the problem affects steering, braking, power or a fire risk, treat it as a safety fault and have it inspected before a long or high-speed drive.
File your own report with NHTSA. Complaint counts are how a problem gets an investigation.
Other problems on this car
- Brakes grind, pulse or wear early 74 reports
- Engine stalls or loses power while driving 35 reports