Fourth generation
2024 Ford Escape
The most reported problem on the 2024 Ford Escape is infotainment, with 20 complaints.
- 76owner complaints
- 8recalls
- 5involved a crash
- 5,000median miles at failure
Newest report Aug 3, 2026 · checked Oct 2, 2026
Problem sheets
No single problem on the 2024 Ford Escape has enough owner reports for a sheet of its own yet. The counts below still cover every complaint on file.
Is the 2024 Ford Escape reliable?
The 2024 Ford Escape has 76 owner complaints on file with NHTSA, below the median of 148 for 2024 SUVs on this site. Of the 12 Escape model years since 2014, it has the 11th most complaints. Complaint counts rise with sales as well as faults, so read what owners report below before deciding.
At a glance
- Next to the 2023
- At 25 complaints for each year on the road, the 2024 runs close to the 2023 (25). That's the only adjacent model year with enough complaints to set beside it.
- Top problem
- Infotainment leads with 20 of the 76 complaints (26%), ahead of stalling at 13. Too few of the infotainment reports give a mileage to say when it starts.
- Crash, fire and injury reports
- 7 of the 76 complaints (9%) report a crash, a fire or an injury. The typical vehicle on this site sits at 6%, so this one runs well above it. Counted separately (one report can carry more than one), 5 reports mention a crash and 6 people were hurt. The reports record 1 death. The most crash reports, 4 of 5, fall under airbag.
- Recalls behind the top problems
- 8 recalls are on file, but no problem here has enough reports to set against them.
- When owners filed
- Complaints are still climbing. 2025 brought 56, the most of any year so far. So far in 2026, 16 more have come in.
When each problem shows up
Each bar covers the middle half of the mileages owners reported for that problem. A quarter saw it earlier, a quarter later. The tick is the median. Most reported: infotainment, screen or backup camera fails, 20 complaints.
middle half of reports, median tick. The heavier grey bars have 75 or more reports.
Behind you
Around your mileage
Ahead of you
How this compares
76 complaints is 1.9 times fewer than the median 2024 model on this site and 1.9 times fewer than the median 2024 SUV. Among the 11 Escape model years here it ranks 11th for complaints. Counts follow sales volume as much as reliability, so a truck that sells 700,000 a year draws more reports than a sedan that sells 200,000.
Service bulletins for the 2024 Ford Escape
Ford filed 147 bulletins and other notices with NHTSA that list the 2024 Ford Escape. 22 of them deal with a problem owners have reported on this car. Newest first.
Federal rules make a manufacturer send NHTSA a copy of any notice about a defect that goes to more than one dealer or owner. Most of these are service bulletins, the repair instructions manufacturers send to dealers. NHTSA generally leaves safety recall bulletins out of this file, and recalls are listed separately.
Infotainment, screen or backup camera fails 16 bulletins · 20 complaints
Some 2023-2025 Escape vehicles built on or before 16-Sep-2024 equipped with 1.5L EcoBoost engine may exhibit an "Engine Coolant Over-Temperature" warning message displayed in the IPC and an illuminated MIL with DTCs P1285 and/or P1299 stored in the powertrain ...
Some of the vehicles listed in the model statement above equipped with SYNC4 may experience a blank center display screen or black center display after welcome animation.
14 more on this problem
Quality improvements include: -Addresses a potential communication condition that may result in a loss of radio audio.
Various 2020-2026 Ford and Lincoln vehicles equipped with blind spot information system (BLIS) may experience an inoperative blind spot monitoring with a "Blind Spot System Fault" message displayed in the instrument panel cluster (IPC).
Some 2020-2025 various Ford and Lincoln vehicles equipped with blind spot information system (BLIS) may experience an inoperative blind spot monitoring with a "Blind Spot System Fault" message displayed in the instrument panel cluster (IPC).
A small percentage of 2023-2025 Escape/Corsair vehicles may exhibit a "Pre-Collision Assist Not Available" warning message displayed in the instrument panel cluster (IPC) along with other various driver assistance feature warning messages and various invalid ...
Various 2021-2025 Ford and Lincoln vehicles equipped with the rear camera on demand feature may exhibit "Please Check Surroundings For Safety" or "Full View Not Available" messages when the rear camera button is pressed and the vehicle is not in reverse.
Some 2023-2024 Escape vehicles built on 01-Jan-2023 and through 07-Jun-2024 equipped with an 8-inch center display screen may experience a rear view camera image in the vehicle's center display screen that is missing the active guidelines overlay and zoom ...
Some of the vehicles listed in the Model statement above may exhibit at least one of the following conditions: Various driver assistance feature warning messages in the instrument panel cluster (IPC): - "Blind Spot System Fault" - "Cross-Traffic System ...
Some of the vehicles listed in the Model statement above may exhibit at least one of the following conditions: * General system performance/stability/intermittent system reboot * Intermittent wireless CarPlay or Android Auto function * Phone related concerns ...
Some 2023-2024 Escape vehicles may exhibit a condition where the image processing module A (IPMA) is unable to program with a message displayed in the Ford Diagnosis and Repair System (FDRS) scan tool indicating "Procedure Unsuccessful-Call Get Restore ...
Some 2023-2024 Escape/Corsair vehicles equipped with driver assistance features with minor feature code DBCAB for Escape or minor feature code DBCBC for Corsair may exhibit various driver assistance feature warning messages displayed in the IPC.
Plus 4 older ones not listed here.
Check engine light or misfire 6 bulletins · 7 complaints
Some of the vehicles listed in the Model statement above may exhibit all of the following conditions: * Engine misfire condition * Illuminated malfunction indicator lamp (MIL) with diagnostic trouble codes (DTC) P0301, P0302, P0303, and/or P0304 stored in the ...
Some 2020-2026 Escape and 2021-2026 Corsair vehicles equipped with a 2.5L engine may exhibit a fuel door that won't open with diagnostic trouble code (DTC) P04CA stored in the powertrain control module (PCM).
4 more on this problem
Quality improvements include: -Addresses a potential Malfunction Indicator Lamp caused by two Diagnostic Trouble Codes triggered by a random engine misfire in the first thousand revolutions of vehicle start
Some 2023-2024 Escape/Corsair vehicles equipped with a 1.5L or 2.0L EcoBoost engine, 2024 Mustang vehicles equipped with a 2.3L EcoBoost engine, and 2024 Nautilus vehicles may exhibit an engine misfire condition with diagnostic trouble codes (DTC) P0301, ...
2024 Escape/Bronco Sport vehicles equipped with 1.5L engines should not be taken out of transport mode before customer delivery to reduce the risk of various driving performance concerns such as: rough operation, idle quality, engine misfires, lack or loss of ...
2024 Escape and Bronco Sport vehicles equipped with 1.5L engines should add local fuel once the vehicle arrives at the dealership to reduce the risk of various engine performance concerns such as: rough operation, idle quality, engine misfires, lack or loss ...
Complaints filed by year
56 complaints came in 2025, 14.0 times the year before. Owners file in waves when a problem gets press or an investigation, so a spike measures attention as much as failures.
Recalls that include the 2024 Ford Escape
Whether your car is included depends on its VIN. Check yours at nhtsa.gov/recalls.
Ford Motor Company (Ford) is recalling certain 2023-2025 Escape, and 2025 Bronco Sport vehicles. The cylinder head may have been improperly manufactured, which can cause the ball plugs to fail, resulting in an oil leak.
Risk and remedy
Remedy: Dealers will replace the cylinder head assembly as necessary, free of charge. Owner notification letters were mailed August 8, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S61.
Ford Motor Company (Ford) is recalling certain 2024-2025 Lincoln Nautilus, 2023-2025 Escape, 2023 Lincoln Corsair, 2025 Lincoln Corsair, Maverick, and Bronco Sport vehicles equipped with a 1.5L or 2.0L MPC engine and an engine block heater. The engine block heater may overheat when the vehicle is parked with the block heater plugged in.
Risk and remedy
Remedy: Dealers will replace the block heater element and inspect the electrical cord, replacing it if necessary, free of charge. Owners will also have a alternative option to replace engine block heater element with a threaded blanking plug coupled, and remove the block heater electrical cord. Owner notification letters were mailed June 9, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S52.
Ford Motor Company (Ford) is recalling certain 2021-2024 Bronco, F-150, 2021-2024 Edge, 2022-2025 Escape, F-250, F-350, F-450, F-550, F-600, 2022-2024 Expedition, 2022-2025 Transit, 2021-2023 Mach-E, 2024 Ranger, Mustang, 2021-2023 Lincoln Nautilus, 2022-2024 Navigator, and 2023-2024 Corsair vehicles. A software error may cause the rearview camera image to delay, freeze, or not display when the vehicle is in reverse.
Risk and remedy
Remedy: The accessory protocol interface module (APIM) software will be updated by a dealer or through an over-the-air update, free of charge. This will be a phased campaign, with the remedy becoming available in different phases based on model and model years. Interim letters notifying owners of the safety risk were mailed on June 26, 2025. Additional letters will be mailed once the final remedy is available on each phase. Owner notification letters were sent on October 8, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S49.
Ford Motor Company (Ford) is recalling certain 2020-2024 Ford Escape, and 2021-2024 Lincoln Corsair vehicles. A manufacturing defect in one or more of the high voltage battery cells may result in an internal short circuit and battery failure.
Risk and remedy
Remedy: Owners are advised not to charge battery till the remedy has been completed. Dealers will perform a battery energy control module (BECM) software update, and replace the high voltage battery pack, as necessary, free of charge. Owner notification letters were mailed on May 30, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S79.
Ford Motor Company (Ford) is recalling certain 2020-2025 Explorer, Lincoln Aviator, 2020-2024 Escape, Lincoln Corsair, 2018-2024 F-150, Expedition and Lincoln Navigator vehicles. The air bag warning label may be missing from the dashboard. As such, these vehicles fail to comply with the requirement Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Risk and remedy
Remedy: Ford will mail owners the warning labels, free of charge. Owner notification letters were mailed December 19, 2024. Owners may call Ford customer service at 1-866-436-7332. Ford's number for this recall is 24C39.
Ford Motor Company (Ford) is recalling certain 2024-2025 Escape vehicles. The passenger side instrument panel cover may have been manufactured incorrectly, which can cause the air bag not to deploy as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Risk and remedy
Remedy: Dealers will replace the passenger side instrument panel cover, free of charge. Owner notification letters were mailed on February 18, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24C38.
Ford Motor Company (Ford) is recalling certain 2023 Lincoln Corsair, 2023-2024 Escape, 2024 Mustang, and 2025 Explorer vehicles. The fuel injectors may have been assembled without O-ring support discs, which can result in a fuel leak.
Risk and remedy
Remedy: Dealers will install new fuel injector O-rings and O-ring support discs, free of charge. Owner notification letters were mailed on October 7, 2024. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S54.
Ford Motor Company (Ford) is recalling certain 2023-2024 Escape two-wheel drive vehicles equipped with adaptive cruise control. The cruise control radar module was misaligned during production.
Risk and remedy
Remedy: Dealers will adjust the angle of the radar module, free of charge. Owner notification letters were mailed July 3, 2024. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S39.
All 8 recalls on the 2024 Ford Escape, with the owner complaints on each recalled system
Guide Buying one used? How to research one car’s history before you pay
Questions
What is the most common problem on the 2024 Ford Escape?
Infotainment, with 20 of the 76 complaints.
At what mileage do 2024 Ford Escape problems start?
Of the 18 complaints that give a mileage, a quarter came by about 4,000 miles and half by about 5,000.
Is the 2024 Ford Escape better or worse than the 2023?
Counted per year on the road, the 2024 has about as many complaints as the 2023: 25 a year against 25.
How many 2024 Ford Escape complaints involve a crash, fire or injury?
7 of them (9%). The typical vehicle on this site is at 6%.
Is there a recall for infotainment on the 2024 Ford Escape?
Yes, NHTSA lists 3 recalls on the same system: 24V-850, 24V-954 and 25V-343. Its summary says which failure it covers, and that isn't always the one owners describe.