Diagsheet

2021 Ford Bronco Sport · symptom sheet

Infotainment, screen or backup camera fails

  • 65owner reports
  • 42,000median miles
  • 3involved a crash

Newest report Jun 14, 2026 · checked Sep 9, 2026

302 of the 683 complaints on this car are about the electrical system. 65 of those describe infotainment.

Tick what matches of 65 reports

30
7
1
11
5

What got replaced

Owners who name the part that was replaced mention the head unit or screen (42 reports), the camera (7 reports), the software (5 reports) and the module (4 reports).

Recalls and investigations

5 recalls on the electrical system cover the 2021 model year. A recall on the same system isn't always the same failure, so read the defect text.

25V-685Oct 10, 2025
Equipment:Electrical:Engine Block Heater

Ford Motor Company (Ford) is recalling certain 2016-2019 Lincoln MKC, 2016-2023 Explorer, 2019-2020 Fusion, 2019-2024 Ranger, 2020-2022 Lincoln Corsair, Escape, 2021-2024 Bronco, Bronco Sport, and 2022-2024 Maverick vehicles. The engine block heater may crack and develop a coolant leak, causing it to short circuit when the block heater is plugged in.

Risk and remedy
Risk: An electrical short circuit can increase the risk of a fire.
Remedy: Owners are advised not to plug in their block heater until the vehicle is remedied. Dealers will replace the block heater, free of charge. Owners will also have a alternative option to replace engine block heater element with a threaded blanking plug, and remove the block heater electrical cord. Interim letters, notifying owners of the safety risk, were mailed December 3, 2025. Additional letters will be sent once the final remedy is available, anticipated September 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25SA4. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on October 15, 2025.
25V-442Jun 27, 2025
Back Over Prevention:Software

Ford Motor Company (Ford) is recalling certain 2018-2022 Transit Connect, 2019-2020 MKZ, MKX, Edge, Continental, F-150, Nautilus, Fusion, 2019-2023 Ranger, Mustang, 2020-2021 EcoSport, Expedition, Navigator, 2020-2022 Escape, F-250 SD, Corsair, 2020-2023 Aviator, Transit, 2020-2024 Explorer, 2021-2024 Bronco Sport, and 2022-2024 Maverick vehicles. A software error may cause the rearview camera to display a blank image, or the image may remain on the display after the backing event has ended.

Risk and remedy
Risk: A rearview camera that displays a blank image can reduce the driver's view behind the vehicle. A rearview image that continues to be displayed after the vehicle is shifted out of reverse may distract the driver. Both of these situations can increase the risk of a crash.
Remedy: Dealers will update the rearview camera software, free of charge. Owner notification letters were mailed September 4, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S72.
25V-019Jan 17, 2025
Electrical System:12V/24V/48V Battery

Ford Motor Company (Ford) is recalling certain 2021-2023 Bronco Sport and 2022-2023 Maverick vehicles. The 12-volt battery may experience degradation and suddenly fail.

Risk and remedy
Risk: Battery failure can result in a loss of electrical accessories, including the hazard lights, or cause a loss of drive power, increasing the risk of a crash.
Remedy: Dealers will inspect and if necessary, replace the 12-volt battery, free of charge. Owner notification letters were mailed May 2, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S02. Vehicles in this recall were previously repaired under 24V-267 and will need to have the new remedy completed.
24V-267Apr 12, 2024
Electrical System:Body Control Module/Bcm

Ford Motor Company (Ford) is recalling certain 2021-2024 Bronco Sport and 2022-2023 Maverick vehicles. The body and power train control modules may fail to detect a change in the 12-volt battery state of charge.

Risk and remedy
Risk: An undetected low battery charge can result in a loss of electrical accessories such as hazard lights, or cause a loss of drive power, increasing the risk of a crash.
Remedy: Dealers will recalibrate the body control module and power train control module, free of charge. Owner notification letters were mailed on June 4, 2024. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S24.
21V-809Oct 15, 2021
Visibility:Sun/Moon Roof Assembly

Ford Motor Company (Ford) is recalling certain 2021 Bronco Sport vehicles. The moonroof glass may not have been bonded correctly to the moonroof frame, which could result in the glass panel detaching from the vehicle.

Risk and remedy
Risk: A detached glass panel can become a road hazard, and increase the risk of a crash or injury.
Remedy: Dealers will inspect the moonroof glass date code and replace the glass, if necessary, free of charge. Owner notification letters were mailed November 18, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S46.

NHTSA investigations into the electrical system on the Bronco Sport

RQ24-014opened Nov 15, 2024
Electrical · model years 2021 to 2024

Loss of motive power. Closed oct 10, 2025, led to recall 25V-019.

NHTSA summary
On January 31, 2024, The Office of Defects Investigation (ODI) opened a Preliminary Evaluation (PE24002) to investigate loss of motive power allegations in model year (MY) 2021 Ford Bronco Sport vehicles. Consumers reported a loss of engine power accompanied by complete electrical system failure either while driving or after stopping at a traffic light or stop sign. The vehicles generally could not be restarted, and the incidents were commonly diagnosed by dealerships to a failed 12-Volt (12V) battery. On April 12, 2024, Ford issued safety recall 24V-267 covering 456,565 MY 2021-2024 Ford Bronco Sport and MY 2022-2023 Ford Maverick vehicles. The recall addressed loss of motive power resulting from sudden degradation of the 12V battery during the drive cycle. The recall remedy consisted of software updates to the body control module and the powertrain control module. The updated software aimed to provide warning to consumers when the battery is failing and inhibit certain vehicle functions which can lead to loss of motive power incidents. Additionally, Ford removed the existing 12V Enhanced Flooded Battery (EFB) as both a service component for the subject vehicles and original equipment for newly built Bronco Sport vehicles (during MY 2024 production), replacing it with a more robust absorbed glass mat (AGM) battery. The same AGM battery had been incorporated into Ford Maverick production in late 2022. Following recall 24V-267, ODI received loss of motive power complaints in v
PE24-002opened Jan 31, 2024
Electrical · model years 2021 to 2023

Loss of motive power. Closed aug 19, 2024, led to recall 24V-267.

NHTSA summary
On January 31, 2024, the Office of Defects Investigation (ODI) opened PE24002 to investigate allegations of loss of motive power in model year (MY) 2021 Ford Bronco Sport vehicles. At that time, ODI had received 31 Vehicle Owner Questionnaires (VOQs), with consumers commonly reporting a loss of engine power accompanied by complete electrical system failure which occurred either while driving, or after coming to a stop. The investigation revealed that MY 2021-2024 Ford Bronco Sport and certain MY 2022-2023 Ford Maverick vehicles are equipped with a 12V enhanced flooded battery (EFB), which may experience an abrupt failure during a drive cycle. The failure is the result of an internal corrosion issue, which is influenced by long exposure to high under-hood temperatures. If the sudden loss of 12V battery voltage is not detected by the vehicle’s battery management sensor, the vehicle can experience a loss of power event without providing any warning to the driver. Following a loss of power due to battery failure, the vehicle may be without all 12V accessories including hazard lights and typically will not be able to be restarted. In its March 2024 response to ODI’s information request, Ford provided 367 customer complaints (including field reports, lawsuits, and legal claims) and 1005 warranty claims relating to the alleged defect. When combining ODI and manufacturer failure report data, there are 1,368 unique VINs represented across MY 2021-2023 Ford Bronco Sport vehicles. O

When it happens

The middle half of failures fell between 26,000 and 53,600 miles, from the 29 reports that gave a mileage.

321
322
823
2424
2025
726

What owners wrote

“On or about 1/16/2025 I started to have issues battery would get display on the display screen it said to turn off ignition or draw Cato conserve battery and on the ford a] it said all or some options would be disabled to save battery and also the vehicle would shudder upon slow acceleration going forward straightforward I took it to the for inspection and they said it was OK. On 11/19 -2025”

Filed Nov 20, 2025

“My screen suddenly went black and now I have no back-up camera. My VIN is not associated with the recent camera recall, but it probably should be. This car has been reprogrammed several times for various different recalls (6).”

Filed Jul 7, 2025

“Vehicle completely died in the middle of operation. All lights came on and then the vehicle completely shut off. Reverse camera comes on and stays on while driving forward from time to time. I have this on video as well.”

Filed Mar 19, 2025

“Rear brakes are noisy, they make a grinding noise. Ever since we got the vehicle . Screens turn black while driving , can control infotainment system Water gets into the vehicle when it rains or when getting car washed”

Filed Jan 19, 2025

Should you keep driving it?

This page can't tell you that. 3 of 65 reports involved a crash. Owners who file are the ones who had a bad experience, and nobody checks their reports. If the problem affects steering, braking, power or a fire risk, treat it as a safety fault and have it inspected before a long or high-speed drive.

File your own report with NHTSA. Complaint counts are how a problem gets an investigation.

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