Diagsheet

2021 Ford Bronco Sport · symptom sheet

Infotainment, screen or backup camera fails

  • 66owner reports
  • 42,000median miles
  • 3involved a crash

Newest report Sep 16, 2026 · checked Oct 2, 2026

306 of the 696 complaints on this car are about the electrical system. 66 of those describe infotainment.

5 recalls on this systemcovering the 2021 model year
3 crashesin 66 reports
2 firesin 66 reports
NHTSA investigations2 covering the 2021

Tick what matches of 66 reports

31
7
1
11
6

Infotainment on other Bronco Sport years

Report counts are for each model year on its own, so a newer car has had less time to collect them. Model years with too few reports of it for a sheet: 2023, 2024.

What this problem usually is

Screen complaints read like a list of small betrayals. The display goes black or freezes, the backup camera shows nothing when you shift into reverse, CarPlay or Android Auto keeps dropping, or the radio changes volume on its own. Many owners had a software update that didn't fix it. A narrower sheet covers backup camera failures on their own, and another covers screens that freeze.

Read the full explainer · Which cars report it most

What got replaced

Owners who name the part that was replaced mention the head unit or screen (43 reports), the camera (7 reports), the software (6 reports) and the module (4 reports).

Recalls and investigations

5 recalls on the electrical system cover the 2021 model year. A recall on the same system isn't always the same failure, so read the defect text.

25V-685Oct 10, 2025
Equipment:Electrical:Engine Block Heater

The engine block heater may crack and develop a coolant leak, causing it to short circuit when the block heater is plugged in.

Risk, remedy and owner complaints on recall 25V-685

25V-442Jun 27, 2025
Back Over Prevention:Software

A software error may cause the rearview camera to display a blank image, or the image may remain on the display after the backing event has ended.

Risk, remedy and owner complaints on recall 25V-442

25V-019Jan 17, 2025
Electrical System:12V/24V/48V Battery

The 12-volt battery may experience degradation and suddenly fail.

Risk, remedy and owner complaints on recall 25V-019

24V-267Apr 12, 2024
Electrical System:Body Control Module/Bcm

The body and power train control modules may fail to detect a change in the 12-volt battery state of charge.

Risk, remedy and owner complaints on recall 24V-267

21V-809Oct 15, 2021
Visibility:Sun/Moon Roof Assembly

The moonroof glass may not have been bonded correctly to the moonroof frame, which could result in the glass panel detaching from the vehicle.

Risk, remedy and owner complaints on recall 21V-809

All 16 recalls on the 2021 Ford Bronco Sport, with the owner complaints on each recalled system

NHTSA investigations into the electrical system on the Bronco Sport

RQ24-014opened Nov 15, 2024
Electrical · model years 2021 to 2024

Loss of motive power. Closed oct 10, 2025, led to recall 25V-019.

PE24-002opened Jan 31, 2024
Electrical · model years 2021 to 2023

Loss of motive power. Closed aug 19, 2024, led to recall 24V-267.

When it happens

The middle half of failures fell between 26,000 and 53,600 miles, from the 29 reports that gave a mileage.

Complaints by the year NHTSA received them: 2021: 3, 2022: 3, 2023: 8, 2024: 24, 2025: 20, 2026: 83'213'228'2324'2420'258'26

Is this a known problem?

The manufacturer has sent NHTSA 17 service bulletins or notices for the 2021 Ford Bronco Sport that deal with this problem. Newest first.

Federal rules make a manufacturer send NHTSA a copy of any notice about a defect that goes to more than one dealer or owner. Most of these are service bulletins, the repair instructions manufacturers send to dealers. NHTSA generally leaves safety recall bulletins out of this file, and recalls are listed separately.

13 more on the 2021 Ford Bronco Sport page.

What owners wrote

“On or about 1/16/2025 I started to have issues battery would get display on the display screen it said to turn off ignition or draw Cato conserve battery and on the ford a] it said all or some options would be disabled to save battery and also the vehicle would shudder upon slow acceleration going forward straightforward I took it to the for inspection and they said it was OK. On 11/19 -2025”

Filed Nov 20, 2025

“My screen suddenly went black and now I have no back-up camera. My VIN is not associated with the recent camera recall, but it probably should be. This car has been reprogrammed several times for various different recalls (6).”

Filed Jul 7, 2025

“Vehicle completely died in the middle of operation. All lights came on and then the vehicle completely shut off. Reverse camera comes on and stays on while driving forward from time to time. I have this on video as well.”

Filed Mar 19, 2025

“Rear brakes are noisy, they make a grinding noise. Ever since we got the vehicle . Screens turn black while driving , can control infotainment system Water gets into the vehicle when it rains or when getting car washed”

Filed Jan 19, 2025

Should you keep driving it?

This page can't tell you that. 3 of 66 reports involved a crash. Owners who file are the ones who had a bad experience, and nobody checks their reports. If the problem affects steering, braking, power or a fire risk, treat it as a safety fault and have it inspected before a long or high-speed drive.

File your own report with NHTSA. Complaint counts are how a problem gets an investigation. How reports land on this sheet.

Guide Paid for this repair before a recall covered it? How recall reimbursement works

Other problems on this car