2017 Dodge Grand Caravan · symptom sheet
Doors, latches or locks fail
- 38owner reports
- 74,270median miles
- 0involved a crash
Newest report Aug 4, 2026 · checked Oct 2, 2026
119 of the 414 complaints on this car are about the structure. 38 of those describe door latch. Only sliding door failure is reported more often on this car.
Tick what matches of 38 reports
Door latch on other Grand Caravan years
Report counts are for each model year on its own, so a newer car has had less time to collect them. Model years with too few reports of it for a sheet: 2014, 2015, 2019.
What this problem usually is
Door complaints sound minor until you read them. The most common is a "door ajar" warning with every door shut. Others describe a door that won't open from inside, one that won't latch at all, locks that cycle on their own, and occasionally a door that opened while the car was moving.
What got replaced
Owners who name the part that was replaced mention the actuator (8 reports) and the latch (6 reports).
Recalls and investigations
One recall on the structure covers the 2017 model year. A recall on the same system isn't always the same failure, so read the defect text.
Please refer to Rollx's recall report for specific model year information. The retractors may not lock, preventing the wheelchair from being properly secured.
All 3 recalls on the 2017 Dodge Grand Caravan, with the owner complaints on each recalled system
NHTSA investigations into the structure on the Grand Caravan
Sliding doors inoperative. Closed jul 22, 2022.
Power liftgate latch. Closed apr 7, 2005, led to recall 05V-134.
Power liftgate latch. Closed nov 22, 2004.
Rear liftgate support. Open, led to recall 97V-079.
None of these investigations covers the 2017 model year.
When it happens
The middle half of failures fell between 64,000 and 92,000 miles, from the 16 reports that gave a mileage.
Is this a known problem?
The manufacturer has sent NHTSA 3 service bulletins or notices for the 2017 Dodge Grand Caravan that deal with this problem. Newest first.
Federal rules make a manufacturer send NHTSA a copy of any notice about a defect that goes to more than one dealer or owner. Most of these are service bulletins, the repair instructions manufacturers send to dealers. NHTSA generally leaves safety recall bulletins out of this file, and recalls are listed separately.
Sliding Door Lock(s) Inoperable Warranty Extension XV1 The customer may describe one or more of the following: ● Either one or both of the sliding door locks do not function.
Sliding Door Lock(s) Inoperable Warranty Extension X98 The customer may describe one or more of the following: ● Either one or both of the sliding door locks do not function.
Rear Liftgate Does Not Latch, Liftgate Ajar Lamp Illuminated
What owners wrote
“Drivers side passenger door lock stuck in locked position. Door will not open automatically and can not be opened manually.”
Filed Feb 5, 2022
“Door lock actuator and latch failed rendering sliding doors in operable. In the even of a crash this can result in fatalities from not being able to exit the vehicle.”
Filed Jan 27, 2022
“Our drivers side back sliding door lock mares a loud buzzing sound but doesnât lock. This is a huge safety issue as my 3year child sits by that door and could potentially open the door. There has been no warning signs. Our van is only 4 years old it should be having expensive issues like this.”
Filed Nov 3, 2021
“The Driver side sliding door does not open, and the passenger side sliding door does not lock. Both pose a danger in the event of an emergency or can cause an emergency when a passenger opens door in moving vehicle. The stow and go seats in second row do not always latch and can begin closing when a passenger is sitting on the seat.”
Filed Oct 28, 2021
Should you keep driving it?
This page can't tell you that. 0 of 38 reports involved a crash. Owners who file are the ones who had a bad experience, and nobody checks their reports. If the problem affects steering, braking, power or a fire risk, treat it as a safety fault and have it inspected before a long or high-speed drive.
File your own report with NHTSA. Complaint counts are how a problem gets an investigation. How reports land on this sheet.
Guide Paid for this repair before a recall covered it? How recall reimbursement works
Other problems on this car
- Sliding door won't open, close or latch 161 reports
- Engine stalls or loses power while driving 32 reports
- Check engine light or misfire 32 reports