Diagsheet

2015 Dodge Grand Caravan · symptom sheet

Seat belt or seat problems

  • 58owner reports
  • 66,000median miles
  • $900median quote
  • 1involved a crash

Newest report Jul 18, 2026 · checked Sep 9, 2026

58 of the 280 complaints on this car describe seat belt, which makes it the most reported problem on the 2015 Grand Caravan.

Tick what matches of 58 reports

3
5
2
2
8

What got replaced

Few of these reports name the part that was replaced.

Recalls and investigations

No recall on the seats covers the 2015 model year as of Sep 9, 2026.

NHTSA investigations into the seats on the Grand Caravan

PE19-014opened Sep 9, 2019
Seats · model years 2010 to 2019

Active head rest inadvertent deployment. Closed feb 25, 2026.

NHTSA summary
The Office of Defects Investigation (ODI) opened PE19014 on September 9, 2019, to investigate 128 consumer complaints alleging that the Active Head Rest (AHR) inadvertently deployed without the occurrence of a crash or other rear impact event in model year (MY) 2014 Jeep Grand Cherokee and Dodge Durango vehicles.When ODI opened the investigation, ODI was aware of thirteen alleged injuries.A small number of Early Warning Reports identified driver and/or passenger front seat AHR inadvertent deployments without a rear impact event.Reported safety consequences resulting from the AHR deployments include concussions, headaches, soft tissue injuries, disorientation, nausea, vomiting and/or loss of vehicle control as a result of being surprised and distracted by being struck in the head by the inadvertent AHR deployment. On September 24, 2019, ODI sent an Information Request (IR) letter to Fiat Chrysler Automobiles (FCA).ODI requested certain detailed information from FCA related to the following subject vehicles: MY 2010-2014 Dodge Avenger 200, MY 2010-2014 Dodge Calber, MY 2010-2014 Chrysler Sebring, MY 2013-2015 Ram Tradesman, MY 2012 Ram Van, MY 2010-2019 Dodge Grand Caravan, MY 2010-2016 Chrysler Town and Country, MY 2010-2017 Jeep Compass, MY 2011-2020 Dodge Durango, MY 2011-2020 Jeep Grand Cherokee, MY 2010-2019 Dodge Journey, MY 2010-2012 Jeep Liberty, MY 2010-2011 Jeep Nitro, and MY 2010-2011 Jeep Patriot vehicles.On December 2, 2019, ODI received a response from FCA that in
EA97-005opened Apr 10, 1997
Seat Belts · model years 1991 to 1993

Safety belt anchorage failures. Closed dec 23, 1997, led to recall 97V-149.

NHTSA summary
There is no summary currently available
EA97-003opened Jan 31, 1997
Child Seat · model years 1995 to 1997

Integrated child seat belt lockup. Closed aug 19, 1998, led to recall 97I-001.

NHTSA summary
THIS INVESTIGATION IS CLOSED.CHRYSLER CORPORATION HAS SUBMITTED A DEFECT INFORMATION REPORT IDENTIFYING A SAFETY DEFECT AND OUTLINING THE PROPOSED REMEDY.RECALL NUMBER 98V-185 HAS BEEN ASSIGNED TO THIS SAFETY RECALL.
SQ96-016opened Sep 18, 1996
Seat Belts · model years 1995 to 1997

Integrated child seat belt lockup. Closed feb 4, 1997.

NHTSA summary
ODI CONTINUES TO RECEIVE COMPLAINTS ALLEGING LATCHING/RETRACTOR MECHANISM PROBLEMS.CHRYSLER'S ASSESSMENT OF THE PROBLEM INDICATES THAT OWNERS OF THE VEHICLES ARE NOT ADHERING TO THE CLEANING REQUIREMENTS FOR THE SEAT.THE SEAT APPEARS TO MALFUNCTION IF CRUMBS OF FOOD OR BEVERAGE RESIDUE ACCUMULATES ON THE LATCHING TONGUE IN THEWELL LOCATED BETWEEN THE CHILD'S LEGS.ODI HAS 19 COMPLAINTS OF RETRACT LOCKUP.SEVEN OF THESE COMPLAINTS REPORT CUTTING THE STRAPS TO REMOVE THE CHILD.TWO OF THE SEVEN CONSUMERS ALLEGE THE CHILD WAS CHOKING.CHRYSLER REPORTS 60 OWNER/FIELD REPORTS WHICH INDICATED 19 HARNESSES WERE CUT TO REMOVE THE CHILDREN.ADDITIONAL INFORMATION IS NEEDED TO FULLY ASSESS THE SAFETY CONSEQUENCE OF THE ALLEGED DEFECT AND TO EVALUATE THE CHRYSLER CORPORATION'S RATIONAL FOR NOT CONDUCTING A SAFETY RECALL CAMPAIGN.
PE96-008opened Jan 25, 1996
Seat Belts · model years 1991 to 1996

Safety blt latch operation. Closed jun 28, 1996.

NHTSA summary
There is no summary currently available

What owners paid

9 of the 58 reports quote a price. Each dot is one quote. The middle half runs $600 to $900.

$600$900$900
$0k$2k$4k$6k$8k

When it happens

The middle half of failures fell between 50,000 and 82,111 miles, from the 47 reports that gave a mileage.

117
418
1819
1920
721
122
323
124
225
226

What owners wrote

“The front passenger headrest deployed for no reason. We had just parked the van and my 13 year old daughter was behind the passenger seat when the headrest deployed and something hit her in the face. We were in no accident nor rear-ended.”

Filed Dec 15, 2023

“Drivers side heat rest deployed sitting still. Plastic holding metal strike pin broke. Luckily no one was in the drivers seat. I just got out of it a few minutes before it happened.”

Filed Apr 17, 2023

“My van was parked in my driveway overnight and both of the headrests deployed. I am grateful I was not driving it. I couldn’t get them to close they are stuck open. When called dealer was told was not covered even though I have Mopar coverage. Since it’s so much to fix it out of pocket the safety feature is virtually useless because I can’t have it fixed.”

Filed Feb 22, 2022

Should you keep driving it?

This page can't tell you that. 1 of 58 reports involved a crash and 10 people were hurt. Owners who file are the ones who had a bad experience, and nobody checks their reports. If the problem affects steering, braking, power or a fire risk, treat it as a safety fault and have it inspected before a long or high-speed drive.

File your own report with NHTSA. Complaint counts are how a problem gets an investigation.