2014 Dodge Durango · symptom sheet
Seat belt or seat problems
- 215owner reports
- 72,000median miles
- $700median quote
- 1involved a crash
Newest report Jun 22, 2026 · checked Oct 2, 2026
215 of the 754 complaints on this car describe seat belt, which makes it the most reported problem on the 2014 Durango.
Tick what matches of 215 reports
Seat belt on other Durango years
Report counts are for each model year on its own, so a newer car has had less time to collect them. Model years with too few reports of it for a sheet: 2016, 2017, 2018, 2019, 2021, 2026.
What this problem usually is
This group covers the belt and the seat it's bolted to: buckles that won't latch or won't let go, belts that lock up and won't pull out, and seats that shift or rock in their tracks. It's a wide bucket, with over 9,000 complaints across the vehicles on this site, and a quarter of them mention a recall.
What got replaced
Owners who name the part that was replaced mention the buckle (8 reports), the retractor (5 reports) and the module (3 reports).
Recalls and investigations
One recall on the seats covers the 2014 model year. A recall on the same system isn't always the same failure, so read the defect text.
Due to a fault within the Occupant Restraint Control (OCR) module, the frontal air bags, seat belt pretensioners, and side air bags may be disabled.
All 11 recalls on the 2014 Dodge Durango, with the owner complaints on each recalled system
NHTSA investigations into the seats on the Durango
Seat belt retraction. Closed may 3, 2021.
Active head rest inadvertent deployment. Closed feb 25, 2026.
Safety belt cinching latch plate. Closed apr 23, 2003.
What owners paid
18 of the 215 reports quote a price. Each dot is one quote. The middle half runs $600 to $900.
When it happens
The middle half of failures fell between 56,000 and 99,300 miles, from the 125 reports that gave a mileage.
Is this a known problem?
The manufacturer has sent NHTSA 4 service bulletins or notices for the 2014 Dodge Durango that deal with this problem. Newest first.
Federal rules make a manufacturer send NHTSA a copy of any notice about a defect that goes to more than one dealer or owner. Most of these are service bulletins, the repair instructions manufacturers send to dealers. NHTSA generally leaves safety recall bulletins out of this file, and recalls are listed separately.
Front Outboard Seat Belts May Not Retract Properly - X90 Warranty Extension This bulletin involves inspecting both of the front seat belt retractor D-rings for cracks, whitening or witness marks on the plastic overmolds.
Active Head Restraint (AHR) Inadvertent Deployment - X88 Warranty Extension This bulletin involves inspecting the sled bracket striker pin and possibly replacing a front seat AHR that has inadvertently deployed.
Active Head Restraint (AHR) Inadvertent Deployment - X88 Warranty Extension This bulletin involves inspecting and possibly replacing a front seat AHR that has inadvertently deployed.
Customers may describe a chirping or squeaking coming from the rear second row seat headrest(s) while driving.
What owners wrote
“While stopped at a red light, the headrest exploded and hit me in the back of the head. The soft part popped forward with force away from the hard plastic back.”
Filed Sep 17, 2021
“While driving approximately 40mph the safety system in the passenger headrest exploded and hit my wife in the head.”
Filed Aug 16, 2021
“Passenger side headrest exploded open will driving on parking lot, no collision took place it just broke open When plastic part failed internally. It had enough force to injury a persons head or neck.”
Filed Jul 27, 2021
“I was getting in the driver seat of my parked car. Prior to getting in I heard a loud thud that sounded like a spring released. The headrest safety feature had deployed. Again the car was parked and not in motion.”
Filed Jul 22, 2021
Should you keep driving it?
This page can't tell you that. 1 of 215 reports involved a crash and 33 people were hurt. Owners who file are the ones who had a bad experience, and nobody checks their reports. If the problem affects steering, braking, power or a fire risk, treat it as a safety fault and have it inspected before a long or high-speed drive.
File your own report with NHTSA. Complaint counts are how a problem gets an investigation. How reports land on this sheet.
Guide Paid for this repair before a recall covered it? How recall reimbursement works
Other problems on this car
- Tail lights or brake lights fail 159 reports
- Airbag warning light or recall 72 reports
- Infotainment, screen or backup camera fails 27 reports