2019 Chevrolet Traverse · symptom sheet
Infotainment, screen or backup camera fails
- 32owner reports
- 50,000median miles
- 2involved a crash
Newest report Sep 10, 2026 · checked Oct 2, 2026
187 of the 406 complaints on this car are about the electrical system. 32 of those describe infotainment.
Tick what matches of 32 reports
Infotainment on other Traverse years
Report counts are for each model year on its own, so a newer car has had less time to collect them. Model years with too few reports of it for a sheet: 2014, 2015, 2016, 2017, 2020, 2024, 2025, 2026.
What this problem usually is
Screen complaints read like a list of small betrayals. The display goes black or freezes, the backup camera shows nothing when you shift into reverse, CarPlay or Android Auto keeps dropping, or the radio changes volume on its own. Many owners had a software update that didn't fix it. A narrower sheet covers backup camera failures on their own, and another covers screens that freeze.
What got replaced
Owners who name the part that was replaced mention the head unit or screen (11 reports).
Recalls and investigations
No recall on the electrical system covers the 2019 model year as of Oct 2, 2026.
NHTSA investigations into the electrical system on the Traverse
Fleet vehicle recall completion audit. Closed dec 28, 2015.
None of these investigations covers the 2019 model year.
When it happens
Too few of these reports state a mileage to give a range.
Is this a known problem?
The manufacturer has sent NHTSA 8 service bulletins or notices for the 2019 Chevrolet Traverse that deal with this problem. Newest first.
Federal rules make a manufacturer send NHTSA a copy of any notice about a defect that goes to more than one dealer or owner. Most of these are service bulletins, the repair instructions manufacturers send to dealers. NHTSA generally leaves safety recall bulletins out of this file, and recalls are listed separately.
This service bulletin provides a procedure to check the rearview mirror coax connector for looseness by disconnecting and reconnecting the electrical connector to correct the customers concern for the rearview mirror video screen displaying blue.
This service bulletin provides repair information to correct a customer concern of seeing an intermittent Shift to Park message displayed while vehicle is in Park.
This Preliminary Information communicates to the technician that some customers may comment on the operation of their haptic seat during a Lane Keep Assist event. Lane Keep Assist works differently than Lane Departure Warning.
This technical bulletin provides repair information to correct a customer concern of the Service Engine Soon Lamp illuminated and/or Service Power Brake Assist message displayed, with DTCs P0557 or P0558 Stored.
4 more on the 2019 Chevrolet Traverse page.
What owners wrote
“Infotainment electrical issues, purge valve failure regardless of replacement, transmission failure regardless of replacement, exhaust bracket break regardless of replacement.”
Filed Apr 28, 2026
“Veh continues to display service stabilitrak when coming out of auto stop at a light or stop. Service restraint likely keeps coming on unable to buckle seat belts sometime seat get stuck when moving forward or backwards on driver side Shift to park light keeps coming on Service parking break is coming in as well for no apparent reason”
Filed Feb 19, 2025
“Frequently receive warning message âShift to Parkâ while the car is already at a complete parked state. You have to engage brake and wiggle the shifter to allow car to shut off. Another issue, the car display comes on and the car alarm beeps regarding the Stabilitrak. This happens on colder days usually below 40 degrees. Dealership wants $200+ to evaluate but states common concern they receive.”
Filed Feb 1, 2025
“My vehicle is displaying Shift to Park, which does not allow me to turn off the vehicle.”
Filed Jan 29, 2024
Should you keep driving it?
This page can't tell you that. 2 of 32 reports involved a crash. Owners who file are the ones who had a bad experience, and nobody checks their reports. If the problem affects steering, braking, power or a fire risk, treat it as a safety fault and have it inspected before a long or high-speed drive.
File your own report with NHTSA. Complaint counts are how a problem gets an investigation. How reports land on this sheet.
Guide Taking it to a shop? How to describe this problem so it gets found