2018 Chevrolet Traverse · symptom sheet

Infotainment, screen or backup camera fails

32owner reports
27,000median miles
$777median quote
0involved a crash

Newest report Jul 8, 2026 · checked Sep 9, 2026

183 of the 459 complaints on this car are about the electrical system. 32 of those describe infotainment.

Tick what matches of 32 reports

screen goes black or freezes

backup camera shows nothing

the radio or volume acts on its own

What got replaced

Owners who name the part that was replaced mention the head unit or screen (11 reports) and the camera (3 reports).

Recalls and investigations

No recall on the electrical system covers the 2018 model year as of Sep 9, 2026.

NHTSA investigations into the electrical system on the Traverse

AQ10-001opened Nov 18, 2010

Other · model years 2009

Fleet vehicle recall completion audit. Closed dec 28, 2015.

NHTSA summary

On November 18, 2010, NHTSA's Recall Management Division (RMD) opened an audit query (AQ10-001) to investigate recall remedy completion by rental car companies on safety recall campaigns.It was expected to provide the agency an indication of how completely and how quickly rental car fleets perform necessary recall-related remedies on the vehicles owned and then rented/leased for use on the roadways.RMD queried three (3) major motor vehicle manufacturers (Ford, Chrysler, and General Motors) and requested data regarding completion figures for fifteen (15) discreet safety recalls.Analysis of this data demonstrated that rental car recalls completion was neither complete nor consistent.The rental car companies representing the largest market share in the industry were then queried as to their respective policies for the rental, lease, and sale of vehicles with open recalls.The data and responses from the manufacturers and the rental car companies can be found in the document repository by accessing the ?Associated Documents link above.In December 2015, Congress enacted the Fixing America's Surface Transportation (FAST) Act.One section of the Act prohibits rental car companies from renting, leasing, or selling motor vehicles subject to open safety recalls.With the passage of the FAST Act and its prohibition, there is no continuing need for the agency to investigate rental car recall completions.Accordingly, this investigation is closed.The agency reserves the right to open any futu

None of these investigations covers the 2018 model year.

What owners paid

5 of the 32 reports quote a price. Each dot is one quote. The middle half runs $500 to $789.

$500$777$789

$0k$2k$4k$6k$8k

When it happens

The middle half of failures fell between 15,000 and 44,000 miles, from the 9 reports that gave a mileage.

118

719

320

421

222

223

724

425

226

What owners wrote

“After shifting from drive or other gear to park, vehicle will not register vehicle is in the "park" gear. Vehicle is in the "park" gear and will not move but is not turning off. "Shift to park" is displayed on the display. Vehicle will not shutdown the display system and keeps beeping. The issues worsens over time and continues to drain the battery. The vehicle is kept on.”
Filed Dec 24, 2025

“The vehicle will not shut off and vehicle information screen states Shift to park. When this happens we have 2 options. 1st to sit and wait for the vehicle to turn off(takes over an hour on average), 2nd Disconnect the negative battery connection. The vehicle shuts down nearly instantly. Then reconnect the battery before being able to use the vehicle again”
Filed Dec 10, 2024

“The emergency park brake engaged automatically, and the battery had to be disconnect to reset it. When the vehicle is shifted to park, the dash display says shift to park even though the vehicle has been shifted to park. Have to start and turn off engine, the shift lever back and forth for vehicle display message has been cleared. This has happened more than once”
Filed May 26, 2024

“âShift to Parkâ message displays despite vehicle being in âParkâ. This prevents the engine from being shut off.”
Filed Jul 2, 2023

Should you keep driving it?

This page can't tell you that. 0 of 32 reports involved a crash. Owners who file are the ones who had a bad experience, and nobody checks their reports. If the problem affects steering, braking, power or a fire risk, treat it as a safety fault and have it inspected before a long or high-speed drive.

File your own report with NHTSA. Complaint counts are how a problem gets an investigation.