2018 Chevrolet Traverse · symptom sheet
Infotainment, screen or backup camera fails
- 32owner reports
- 27,000median miles
- $777median quote
- 0involved a crash
Newest report Jul 8, 2026 · checked Oct 2, 2026
184 of the 461 complaints on this car are about the electrical system. 32 of those describe infotainment.
Tick what matches of 32 reports
Infotainment on other Traverse years
Report counts are for each model year on its own, so a newer car has had less time to collect them. Model years with too few reports of it for a sheet: 2014, 2015, 2016, 2017, 2020, 2024, 2025, 2026.
What this problem usually is
Screen complaints read like a list of small betrayals. The display goes black or freezes, the backup camera shows nothing when you shift into reverse, CarPlay or Android Auto keeps dropping, or the radio changes volume on its own. Many owners had a software update that didn't fix it. A narrower sheet covers backup camera failures on their own, and another covers screens that freeze.
What got replaced
Owners who name the part that was replaced mention the head unit or screen (11 reports) and the camera (3 reports).
Recalls and investigations
No recall on the electrical system covers the 2018 model year as of Oct 2, 2026.
NHTSA investigations into the electrical system on the Traverse
Fleet vehicle recall completion audit. Closed dec 28, 2015.
None of these investigations covers the 2018 model year.
What owners paid
5 of the 32 reports quote a price. Each dot is one quote. The middle half runs $500 to $789.
When it happens
The middle half of failures fell between 15,000 and 44,000 miles, from the 9 reports that gave a mileage.
Is this a known problem?
The manufacturer has sent NHTSA 24 service bulletins or notices for the 2018 Chevrolet Traverse that deal with this problem. Newest first.
Federal rules make a manufacturer send NHTSA a copy of any notice about a defect that goes to more than one dealer or owner. Most of these are service bulletins, the repair instructions manufacturers send to dealers. NHTSA generally leaves safety recall bulletins out of this file, and recalls are listed separately.
This service bulletin provides a procedure to check the rearview mirror coax connector for looseness by disconnecting and reconnecting the electrical connector to correct the customers concern for the rearview mirror video screen displaying blue.
This service bulletin provides repair information to correct a customer concern of seeing an intermittent Shift to Park message displayed while vehicle is in Park.
This technical bulletin provides a procedure to replace the ICS for conditions of Radio Control Display Makes Random Selections with No User Input and/or Places Unwanted Phone Calls due to an internal concern.
This Preliminary Information communicates to the technician that some customers may comment on the operation of their haptic seat during a Lane Keep Assist event. Lane Keep Assist works differently than Lane Departure Warning.
20 more on the 2018 Chevrolet Traverse page.
What owners wrote
“After shifting from drive or other gear to park, vehicle will not register vehicle is in the "park" gear. Vehicle is in the "park" gear and will not move but is not turning off. "Shift to park" is displayed on the display. Vehicle will not shutdown the display system and keeps beeping. The issues worsens over time and continues to drain the battery. The vehicle is kept on.”
Filed Dec 24, 2025
“âShift to Parkâ message displays despite vehicle being in âParkâ. This prevents the engine from being shut off.”
Filed Jul 2, 2023
“Shift to Park message displays on the Driver Information Center (DIC) when the vehicle has been shifted to Park and the ignition has been turned to the Off position. This causes alarm chimes to go off when door is opened and the battery to drain.”
Filed Dec 15, 2021
“After it rains water leaks from the headliner between the rear view mirror and headliner control panel (lighting, sunroof, collision controls etc..) It is available for inspection, the introduction of water in this area could affect the components in this area, camera, air bags, collision alert. Have not taken into a dealer to evaluate or inspected.”
Filed Jul 10, 2021
Should you keep driving it?
This page can't tell you that. 0 of 32 reports involved a crash. Owners who file are the ones who had a bad experience, and nobody checks their reports. If the problem affects steering, braking, power or a fire risk, treat it as a safety fault and have it inspected before a long or high-speed drive.
File your own report with NHTSA. Complaint counts are how a problem gets an investigation. How reports land on this sheet.
Guide Taking it to a shop? How to describe this problem so it gets found
Other problems on this car
- "Shift to Park" or "Service Shifter" warning comes on 94 reports
- Engine stalls or loses power while driving 70 reports
- Transmission shudders, slips or shifts hard 46 reports
- Brakes grind, pulse or wear early 37 reports
- Check engine light or misfire 36 reports
- Battery dies or the car will not start 26 reports