Diagsheet

First generation

2024 Chevrolet Equinox EV

The most reported problem on the 2024 Chevrolet Equinox EV is windshield, with 49 complaints.

  • 107owner complaints
  • 1recalls
  • 1involved a crash

Newest report Aug 21, 2026 · checked Oct 2, 2026

miles

2024 Chevrolet Equinox EV
Photo: Elise240SX, Wikimedia Commons, CC BY-SA 4.0

What is your Equinox EV doing?

Each one opens a sheet built from the owner reports of that problem on the 2024 model year.

Is the 2024 Chevrolet Equinox EV reliable?

The 2024 Chevrolet Equinox EV has 107 owner complaints on file with NHTSA, below the median of 148 for 2024 SUVs on this site. Of the 3 Equinox EV model years since 2024, it has the 2nd most complaints. Complaint counts rise with sales as well as faults, so read what owners report below before deciding.

At a glance

Next to other model years
No model year next to the 2024 has enough complaints (at least 10) to compare it with.
Top problem
One problem takes up much of the file: windshield, named in 49 of the 107 complaints (46%). Too few of the windshield reports give a mileage to say when it starts.
Crash, fire and injury reports
Only 1 of the 107 complaints (1%) report a crash, a fire or an injury, well under the 6% typical of vehicles on this site.
Recalls behind the top problems
No recall on file is on the same system as windshield. For those, the complaints are all there is.
When owners filed
Filings peaked in 2024 at 58 (full calendar years only). In 2025 there were 46. So far in 2026, 3 more have come in.

When each problem shows up

Each bar covers the middle half of the mileages owners reported for that problem. A quarter saw it earlier, a quarter later. The tick is the median. Most reported: windshield cracks or distorts, 49 complaints.

0k25k50k75k100k125k150kyou
too few reports state a mileage

middle half of reports, median tick. The heavier grey bars have 75 or more reports.

Behind you

    Around your mileage

      Ahead of you

        How this compares

        2024 Chevrolet Equinox EV107
        Median 2024 model here (54 vehicles)141
        Median 2024 SUV here (34)148

        107 complaints is 1.3 times fewer than the median 2024 model on this site and 1.4 times fewer than the median 2024 SUV. Among the 3 Equinox EV model years here it ranks 2nd for complaints. Counts follow sales volume as much as reliability, so a truck that sells 700,000 a year draws more reports than a sedan that sells 200,000.

        Service bulletins for the 2024 Chevrolet Equinox EV

        Chevrolet filed 501 bulletins and other notices with NHTSA that list the 2024 Chevrolet Equinox EV. 22 of them deal with a problem owners have reported on this car. Newest first.

        Federal rules make a manufacturer send NHTSA a copy of any notice about a defect that goes to more than one dealer or owner. Most of these are service bulletins, the repair instructions manufacturers send to dealers. NHTSA generally leaves safety recall bulletins out of this file, and recalls are listed separately.

        Windshield cracks or distorts 1 bulletin · 49 complaints

        • Service bulletin25-NA-027Feb 7, 2025

          This service bulletin provides service procedures to correct Windshield Wiper Arm Clearing and Interference Concerns.

        Brakes on its own (automatic emergency braking) 1 bulletin · 11 complaints

        • Service bulletin25-NA-118May 8, 2025

          This service bulletin provides information for the technicians to use a Customer Concern Verification sheet to facilitate the questions needing to be answered by the customer regarding Automatic Emergency Braking (AEB) issues.

        Infotainment, screen or backup camera fails 19 bulletins · 8 complaints

        • Over-the-air update662.20Jul 14, 2026

          • Additional protection for battery health and to help prevent battery drain • Improved charging messaging in the driver display • Improved vehicle diagnostics

        • Service bulletinPIP6021DJul 13, 2026

          This Preliminary Information communicates that, under certain conditions, a MIL (Malfunction Indicator Lamp) illumination or a "Service High Voltage" message may display on the IPC (Instrument Panel Cluster), and the 12V battery may experience discharge.

        17 more on this problem
        • Service bulletinPIP6043BFeb 23, 2026

          This Preliminary Information communicates the steps on diagnosing certain EV vehicles with a blank IPC screen, no charge or start concerns. Information includes steps to resolve for various symptoms are provided to the dealership technician.

        • Service bulletinPIT6482Feb 5, 2026

          This preliminary information is to communicate to technicians that a sequence in programming has changed for these vehicles with this RPO. Failure to follow this sequence will result in a reversed, reverse camera image and cannot be corrected once programmed.

        • Service bulletinPIT6248BNov 11, 2025

          This Preliminary information communicates to GM technicians to not replace any parts at this time if they come across this concern to reset the radio at this time. The PI will be updated or replaced with TSB once a determination has been made.

        • Service bulletinPIT6236BAug 22, 2025

          This Preliminary information communicates the active safety features and/or cameras are inoperative or unavailable after a 12 volt battery replacement or battery charge after a low voltage condition.

        • Over-the-air updateN25-249372 (V652.30)Jul 9, 2025

          • Fixes to help ensure accurate braking when a vehicle is detected. • Fixes to address erroneous braking. • Improvements to vehicle acceleration response in heavy traffic. • Improvements to braking responsiveness. • Fixes to help prevent battery drain.

        • Over-the-air updateN25-250378 (V652.20)Jul 9, 2025

          •Improvements to vehicle diagnostics. •Fixes to preserve battery life and improve charging. •Fixes to address issues with shifting. •Fixes for vehicle airflow in icy conditions. •Improvements to HVAC compressor performance.

        • Service bulletinPIT6362DJun 17, 2025

          This preliminary information communicates to dealership technicians various radio concerns are all related to software and Engineering is currently working on a design improvement.

        • Service bulletinPIT6317BApr 18, 2025

          This Preliminary information communicates if a customer and service tech encounter a gear display after a radio update, to replace the A11 radio for this concern.

        • Service bulletinPIT6335AApr 16, 2025

          This Preliminary information communicates to GM technicians to not replace any parts at this time if they come across this concern. It is due to software and will need to reprogram the A11 radio module to correct this.

        • Service bulletin24-NA-193Apr 7, 2025

          This service bulletin provides repair information on software release Update W52E-176.1.2-M170-SQBR5-250.2 to correct customer concern of radio software issues.

        Plus 7 older ones not listed here.

        Adaptive cruise or lane keeping misbehaves 1 bulletin · 5 complaints

        • Service bulletin24-NA-034Oct 12, 2024

          This service bulletin provides information for dealers/technicians on Grunt Noise with Adaptive Cruise or One-Pedal Drive.

        Complaints filed by year

        Complaints by the year NHTSA received them: 2024: 58, 2025: 46, 2026: 358'2446'253'26

        58 complaints came in 2024. Owners file in waves when a problem gets press or an investigation, so a spike measures attention as much as failures.

        NHTSA investigations

        EA26-006opened Aug 21, 2026
        Brakes · model years 2024 to 2026

        Electronic brake module component failure. Open.

        NHTSA summary
        On April 11, 2024, the Office of Defects Investigation (ODI) opened Preliminary Evaluation PE24011 after receiving complaints concerning a loss of brake assist in 2023 MY Cadillac Lyriq vehicles. These complaints allege a hard brake pedal, followed by a “Brake System Failure” message at start up or while driving. GM shared records regarding several internal investigations for loss of brake assist due to alleged spindle fractures in the eBoost system. GM has stated that in the event of a spindle fracture, anti-lock brakes (ABS), stability control, and traction control remain functional until the vehicle comes to a complete stop. At this point, ABS, brake assist, stability control, and traction control functions are lost. The loss of these functions causes the vehicle to set one of three Diagnostic Trouble Codes (DTCs) based on failed performance criteria for the Electronic Brake Control Module (EBCM). These DTCs, in turn, activate several driver alerts: an audible chime, a visual “Service Brake System” message in the display, and multiple illuminated Malfunction Indicator Lights (MILs) for the ABS, Traction Control, and Brakes informing the driver of loss of functionality. The vehicle speed will also be limited to 70 KPH (43 MPH). Since opening PE24011, ODI has continued to receive reports of loss of brake assist. Some of these reports describe symptoms inconsistent with GM’s description of a spindle failure. These reports allege an immediate loss of brake assist fun

        Recalls that include the 2024 Chevrolet Equinox EV

        Whether your car is included depends on its VIN. Check yours at nhtsa.gov/recalls.

        25V-639Sep 25, 2025
        Forward Collision Avoidance: Warnings:External/Pedestrian Alert

        General Motors LLC (GM) is recalling certain 2024 Chevrolet Equinox EV vehicles. The pedestrian alert sound system may not produce a sufficient change in volume between the vehicle being stopped and moving at low speeds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 141, "Minimum Sound Requirements for Hybrid and Electric Vehicles."

        Risk and remedy
        Risk: A vehicle that fails to make sufficient sound may result in pedestrians being unaware of an approaching vehicle, increasing the risk of injury.
        Remedy: The vehicle's body control module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed November 17, 2025. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N252527170.

        The recall on the 2024 Chevrolet Equinox EV, with the owner complaints on each recalled system

        Guide NHTSA has an open investigation on this car. What the investigation stages mean

        Questions

        What is the most common problem on the 2024 Chevrolet Equinox EV?

        Windshield, with 49 of the 107 complaints.

        How many 2024 Chevrolet Equinox EV complaints involve a crash, fire or injury?

        1 of them (1%). The typical vehicle on this site is at 6%.

        Is there a recall for windshield on the 2024 Chevrolet Equinox EV?

        No recall on file for the 2024 Chevrolet Equinox EV is on the same system as windshield. Another recall may still cover your car, so check its VIN at nhtsa.gov/recalls.

        Other model years