Second generation (Long Wheelbase / Allspace, AD/BW)
2020 Volkswagen Tiguan
The most reported problem on the 2020 Volkswagen Tiguan is infotainment, with 16 complaints.
- 140owner complaints
- 3recalls
- 5involved a crash
- 17,000median miles at failure
Newest report Sep 15, 2026 · checked Oct 2, 2026
Problem sheets
No single problem on the 2020 Volkswagen Tiguan has enough owner reports for a sheet of its own yet. The counts below still cover every complaint on file.
Is the 2020 Volkswagen Tiguan reliable?
The 2020 Volkswagen Tiguan has 140 owner complaints on file with NHTSA, below the median of 233 for 2020 SUVs on this site. Of the 13 Tiguan model years since 2014, it has the 5th most complaints. Complaint counts rise with sales as well as faults, so read what owners report below before deciding.
At a glance
- Next to the 2019 and 2021
- At 20 complaints for each year on the road, the 2020 runs below both the 2019 (24) and the 2021 (24).
- Top problem
- No problem dominates. The largest, infotainment, covers 16 of the 140 complaints (11%), and stalling is next with 11 (one complaint can fall under more than one problem, so these overlap). Too few of the infotainment reports give a mileage to say when it starts.
- Crash, fire and injury reports
- 7 of the 140 complaints (5%) report a crash, a fire or an injury, about the 6% typical of vehicles on this site. Counted separately (one report can carry more than one), 5 reports mention a crash and 7 people were hurt.
- Recalls behind the top problems
- 3 recalls are on file, but no problem here has enough reports to set against them.
- When owners filed
- Filings peaked in 2024 at 36 (full calendar years only). In 2025 there were 16. So far in 2026, 26 more have come in.
When each problem shows up
Each bar covers the middle half of the mileages owners reported for that problem. A quarter saw it earlier, a quarter later. The tick is the median. Most reported: infotainment, screen or backup camera fails, 16 complaints.
middle half of reports, median tick. The heavier grey bars have 75 or more reports.
Behind you
Around your mileage
Ahead of you
How this compares
140 complaints is 1.6 times fewer than the median 2020 model on this site and 1.7 times fewer than the median 2020 SUV. Among the 6 Tiguan model years here it ranks 5th for complaints. Counts follow sales volume as much as reliability, so a truck that sells 700,000 a year draws more reports than a sedan that sells 200,000.
Service bulletins for the 2020 Volkswagen Tiguan
Volkswagen filed 519 bulletins and other notices with NHTSA that list the 2020 Volkswagen Tiguan. 13 of them deal with a problem owners have reported on this car. Newest first.
Federal rules make a manufacturer send NHTSA a copy of any notice about a defect that goes to more than one dealer or owner. Most of these are service bulletins, the repair instructions manufacturers send to dealers. NHTSA generally leaves safety recall bulletins out of this file, and recalls are listed separately.
Infotainment, screen or backup camera fails 1 bulletin · 16 complaints
MIB2 MQB Composition & Discover Media Infotainment System Malfunctions
Brakes grind, pulse or wear early 3 bulletins · 11 complaints
Brake Rotor, Vibration / Pulsation. Addition of mandatory brake form and reference to Volkswagen Warranty Policy and Procedures Manual.
Brake Rotor, Vibration / Pulsation Instruction (U.S. Only)
1 more on this problem
Bake Vibration, Pulsation, Noise when braking during PDI
A/C blows warm or the compressor fails 9 bulletins · 8 complaints
Air Conditioning, Cleaning of the R1234yf Refrigerant Circuit (U.S. Only) updated to adjust Flush machine filter pricing.
A/C Compressor leak diagnosis
7 more on this problem
Reporting procedure for A/C compressor replacement regardless of the reason for failure. Update to model year applicability and new warranty GFF labor operation number
Refrigerant leak diagnosis using Nitrogen. Updated to include ID.4
Refrigerant leak diagnosis using Nitrogen. Updated to include additional model and model year applicability.
A/C cap leak diagnosis.
Using Nitrogen to assist in finding A/C refrigerant leaks.
Statement referring to TB 2043893 removed. To include additional models and model year applicability. A.C. Compressor Replacement, GFF Required Regardless of Concern and Flush Requirement
Air Conditioning Compressor Leak Diagnosis.
Complaints filed by year
36 complaints came in 2024. Owners file in waves when a problem gets press or an investigation, so a spike measures attention as much as failures.
Recalls that include the 2020 Volkswagen Tiguan
Whether your car is included depends on its VIN. Check yours at nhtsa.gov/recalls.
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2022 Tiguan and 2018-2021 Tiguan long wheel base (LWB) vehicles. Due to incorrect installation instructions, the accessory rear hatch spoiler may be insufficiently attached to the vehicle.
Risk and remedy
Remedy: Dealers will replace the spoiler, free of charge. Owner notification letters were mailed June 3, 2022. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 66N5.
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2020 Tiguan LWB vehicles. The third row seat belt anchor bolts may not have been properly torqued.
Risk and remedy
Remedy: Volkswagen will notify owners and will repurchase the vehicles. Owners are advised: No one should occupy the third row seat due to the safety risk. The recall began October 7, 2020. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen number for this recall is 69BA.
Volkswagen Group of America, Inc. (Volkswagen ) is recalling certain 2020 Volkswagen Atlas Cross Sport, Jetta, Jetta GLI and Tiguan and Audi Q5 and SQ5 and 2021 Volkswagen Atlas vehicles. Parts of the front seat frame and backrest adjuster may not have been welded properly.
Risk and remedy
Remedy: Volkswagen will notify owners, and dealers will inspect the front seats, and, as necessary, replace the seatback frames, free of charge. The recall began September 11, 2020. Volkswagen owners may contact their customer service at 1-888-241-2289. Audi owners may contact their customer service at 1-800-893-5298. Volkswagen's numbers for this recall are 72L1, 72K8, and 72K9.
All 3 recalls on the 2020 Volkswagen Tiguan, with the owner complaints on each recalled system
Guide Buying one used? How to research one car’s history before you pay
Questions
What is the most common problem on the 2020 Volkswagen Tiguan?
Infotainment, with 16 of the 140 complaints.
At what mileage do 2020 Volkswagen Tiguan problems start?
Of the 38 complaints that give a mileage, a quarter came by about 4,000 miles and half by about 17,000.
Is the 2020 Volkswagen Tiguan better or worse than the 2019 and 2021?
Counted per year on the road, the 2020 has fewer complaints than both the 2019 and the 2021: 20 a year against 24 and 24.
How many 2020 Volkswagen Tiguan complaints involve a crash, fire or injury?
7 of them (5%). The typical vehicle on this site is at 6%.
Is there a recall for infotainment on the 2020 Volkswagen Tiguan?
No recall on file for the 2020 Volkswagen Tiguan is on the same system as infotainment. Another recall may still cover your car, so check its VIN at nhtsa.gov/recalls.