Diagsheet

Third generation

2014 Toyota Prius

The most reported problem on the 2014 Toyota Prius is brake wear, with 96 complaints, usually around 106,000 miles.

  • 182owner complaints
  • 3recalls
  • 22involved a crash
  • 77,000median miles at failure

Newest report Sep 12, 2026 · checked Oct 2, 2026

miles

2014 Toyota Prius
Photo: EurovisionNim, Wikimedia Commons, CC BY-SA 4.0

What is your Prius doing?

Each one opens a sheet built from the owner reports of that problem on the 2014 model year.

Is the 2014 Toyota Prius reliable?

The 2014 Toyota Prius has 182 owner complaints on file with NHTSA, close to the median of 148 for 2014 hatchbacks on this site. Of the 11 Prius model years since 2014, it has the most complaints. Complaint counts rise with sales as well as faults, so read what owners report below before deciding.

At a glance

Next to other model years
Complaints filed before 2015 aren't in the files this site reads, so the 2014 count runs short and isn't compared with the model years next to it.
Top problem
One problem takes up much of the file: brake wear, named in 96 of the 182 complaints (53%). It's a high-mileage complaint: half of the 48 owners who gave a mileage for brake wear were past about 106,000 miles.
Crash, fire and injury reports
24 of the 182 complaints (13%) report a crash, a fire or an injury. The typical vehicle on this site sits at 6%, so this one runs well above it. Counted separately (one report can carry more than one), 22 reports mention a crash, 1 mentions a fire and 13 people were hurt. The most crash reports, 14 of 22, fall under brake wear.
Recalls behind the top problems
No recall on file is on the same system as brake wear. For those, the complaints are all there is.
When owners filed
Filings peaked in 2024 at 27 (full calendar years only). In 2025 there were 24. So far in 2026, 24 more have come in. Filings on record start in 2015.

When each problem shows up

Each bar covers the middle half of the mileages owners reported for that problem. A quarter saw it earlier, a quarter later. The tick is the median. Most reported: brakes grind, pulse or wear early, 96 complaints.

0k25k50k75k100k125k150kyou
Every complaint with a mileage102 of 182
102 complaints state a mileage. The most, 10, fall between 100,000 and 110,000 miles; 17 are past 150,000.
Airbag warning light or recall12 reports8 crashes
Hybrid or EV system warning, loss of power12 reportsrecall
Engine stalls or loses power while driving14 reports

middle half of reports, median tick. The heavier grey bars have 75 or more reports.

Behind you

    Around your mileage

      Ahead of you

        How this compares

        2014 Toyota Prius182
        Median 2014 model here (95 vehicles)304
        Median 2014 hatchback here (7)148

        182 complaints is 1.7 times fewer than the median 2014 model on this site and 1.2 times the median 2014 hatchback. Among the 3 Prius model years here it ranks 1st for complaints. Counts follow sales volume as much as reliability, so a truck that sells 700,000 a year draws more reports than a sedan that sells 200,000.

        Service bulletins for the 2014 Toyota Prius

        Toyota filed 427 bulletins and other notices with NHTSA that list the 2014 Toyota Prius. 32 of them deal with a problem owners have reported on this car. Newest first.

        Federal rules make a manufacturer send NHTSA a copy of any notice about a defect that goes to more than one dealer or owner. Most of these are service bulletins, the repair instructions manufacturers send to dealers. NHTSA generally leaves safety recall bulletins out of this file, and recalls are listed separately.

        Brakes grind, pulse or wear early 3 bulletins · 96 complaints

        • Service bulletinT-TT-0636-20Dec 14, 2020

          TT: Some Toyota vehicles installed with Toyota Complete Maintenance Care (TCMC) brake pads may exhibit a groan or squeak noise in various driving conditions.

        • Service bulletinZJB_Toyota POL18Aug 28, 2019

          Warranty Enhancement Program: Toyota has received reports indicating various brake system related warning lamps illuminate due to internal malfunctions.

        1 more on this problem
        • Service bulletinZJB_Toyota POL18Mar 7, 2019

          Customer Support Program Bulletin: Toyota has received reports indicating various brake system related warning lamps illuminate due to internal malfunctions.

        Brake pedal goes hard or the booster or vacuum pump fails 2 bulletins · 47 complaints

        • Service bulletinZJB_Dealer PackaAug 28, 2019

          Dealer Package: Toyota has received reports about certain internal malfunctions of the brake booster assemblies in some of the subject vehicles.

        • Service bulletinZJB_Dealer LetteMar 7, 2019

          Dealer Letter: March 7, 2019 ZJB Phase 2 Launch for Certain 2011 ? 2015 Model Year Prius Vehicles and Certain 2012 ? 2015 Model Year Prius PHV vehicles.

        Airbag warning light or recall 3 bulletins · 12 complaints

        • Service bulletinT-SB-0094-21 RevNov 23, 2022

          Some 2005 ? 2022 model year Toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty smell is present. Follow the procedures in this bulletin to remediate the odor and address this condition.

        • Service bulletinT-TT-0213-13Jan 14, 2014

          Toyota vehicles are equipped with Supplemental Restraint Systems (SRS), including various airbags and in some models, seat belt pre-tensioners, to help reduce the risk of injury in a collision.

        1 more on this problem
        • Service bulletinT-TT-0213-13Jan 3, 2013

          Toyota vehicles are equipped with SRS, including various airbags and in some models, seat belt pre-tensioners, to help reduce the risk of injury in a collision.

        Hybrid or EV system warning, loss of power 14 bulletins · 12 complaints

        • Service bulletinTSB001123Feb 16, 2023

          Some 2010 ? 2015 model year Prius and 2012 ? 2017 model year Prius V vehicles may exhibit a MIL ON condition with Diagnostic Trouble Codes (DTCs) P0A7A and/or P0A78, indicating a malfunction has occurred in the inverter assembly with converter.

        • Service bulletinTSB000321Feb 16, 2023

          Some 2010 ? 2015 model year Prius and 2012 ? 2017 model year Prius V vehicles may exhibit a MIL ON condition with Diagnostic Trouble Codes (DTCs) P0A94, P324E, P0A1A, and/or P3004, indicating a malfunction has occurred in the inverter assembly with converter.

        12 more on this problem
        • Service bulletinT-SB-0062-20 RevOct 14, 2020

          Some 2004 ? 2020 model year Hybrid vehicles may exhibit an excessive buildup of dust, lint, or debris in the HV battery intake filter or cooling fan. The condition could reduce the efficiency of the HV battery cooling system.

        • Service bulletin20TE10 - RL- PubOct 7, 2020

          RL: This Customer Support Program provides coverage as it applies to the Intelligent Power Module (IPM). The specific condition covered by this program is failure of the Intelligent Power Module (IPM) located inside the inverter assembly of the hybrid system.

        • Service bulletinCustomer SupportOct 7, 2020

          RE: This Customer Support Program provides coverage as it applies to the Intelligent Power Module (IPM). The specific condition covered by this program is failure of the Intelligent Power Module (IPM) located inside the inverter assembly of the hybrid system.

        • Service bulletin20TE10 - DL- PubOct 7, 2020

          DL: This Customer Support Program provides coverage as it applies to the Intelligent Power Module (IPM). The specific condition covered by this program is failure of the Intelligent Power Module (IPM) located inside the inverter assembly of the hybrid system.

        • Service bulletinT-SB-0074-20Aug 5, 2020

          Some 2003 ? 2020 model year Prius, Prius C, Prius V; 2006 ? 2019 model year Highlander Hybrid Vehicle; 2007 ? 2020 Camry Hybrid Vehicle; 2013 ? 2020 model year Avalon Hybrid Vehicle; 2016 ? 2020 model year Mirai and RAV4 Hybrid Vehicle;

        • Service bulletinZE3_Toyota POL14Sep 26, 2018

          Warranty Policy Bulletin: Toyota has received some reports indicating the Intelligent Power Module (IPM) located inside the inverter assembly of the hybrid system may fail.

        • Service bulletinZE3-Toyota POL14Aug 31, 2018

          Warranty Program Bulletin: Toyota has received some reports indicating the Intelligent Power Module (IPM) located inside the inverter assembly of the hybrid system may fail.

        • Service bulletinT-TT-0432-17_RevMar 27, 2017

          TT: Rev2 Some Customers may complain about a Hybrid Vehicle Battery cooling system warning message. This warning message may appear when the HV Battery cooling system loses efficiency due to debris on the filter and or some object obstructing the air inlet.

        • Service bulletinTTT043217 Rev1Jan 23, 2017

          TT: Some Customers may complain about a Hybrid Vehicle Battery cooling system warning message. This warning message may appear when the HV Battery cooling system loses efficiency due to debris on the filter and or some object obstructing the air inlet.

        • Service bulletinZE3_WARRANTY POLMay 31, 2016

          WARRANTY POLICY BULLETIN (POL14-05): TOYOTA HAS RECEIVED SOME REPORTS INDICATING THE INTELLIGENT POWER MODULE (IPM) LOCATED INSIDE THE INVERTER ASSEMBLY OF THE HYBRID SYSTEM MAY FAIL.

        Plus 2 older ones not listed here.

        Windshield cracks or distorts 1 bulletin · 6 complaints

        • Service bulletinT-SB-0141-10 RevApr 4, 2013

          If a creak, tick, or rattle noise is heard at the top or bottom of the windshield, or at the top of the rear glass, the source of the noise may be the two stoppers bonded to the top of the windshield/rear glass, or the windshield retainers bonded to the lower ...

        Check engine light or misfire 6 bulletins · 5 complaints

        • Service bulletinT-SB-0036-16_RevJan 31, 2019

          REVISION NOTICE January 31, 2019 Rev1: ? The entire bulletin has been updated. Any previous printed versions of this bulletin should be discarded.

        • Service bulletinT-TT-0365-15 RevFeb 2, 2017

          TT: A vehicle may arrive to the dealer with a MIL ?ON? condition and P0A80 or P1AC000 stored in the memory. Some cases have been identified with internal modification done to the HV Battery. Modified or altered parts are not covered under warranty.

        4 more on this problem
        • Service bulletinT-SB-0013-14 RevJun 14, 2016

          Some 2013 ? 2015 model year Prius vehicles may exhibit a MIL ?ON? condition with Diagnostic Trouble Code (DTC) P0A80 stored due to dust or debris buildup in the HV Battery Cooling Fan. Use the following Repair Procedure to address this condition.

        • Service bulletinT-SB-0116-15Nov 19, 2015

          Some 2010 - 2015 model year Prius (2ZR-FXE equipped) vehicles and 2012 - 2015 model year Prius PHV and Prius V (2ZR-FXE equipped) vehicles may exhibit a "runs rough" and/or MIL "ON" condition with DTC(s) P030# (Misfire) during light acceleration while the ...

        • Service bulletinT-TT-0365-15Sep 25, 2015

          TT: A VEHICLE MAY ARRIVE TO THE DEALER WITH A MIL “ON” CONDITION AND P0A80 STORED IN THE MEMORY. SOME CASES HAVE BEEN IDENTIFIED WITH INTERNAL MODIFICATION DONE TO THE HV BATTERY. MODIFIED OR ALTERED PARTS ARE NOT COVERED UNDER WARRANTY.

        • Service bulletinT-SB-0103-12 RevMar 12, 2014

          Some 2010 ? 2015 model year Prius, 2012 ? 2015 Prius PHV, and 2012 ? 2016 Prius V vehicles equipped with a 2ZR-FXE engine may exhibit a MIL ?ON? condition with Diagnostic Trouble Codes (DTCs) P2111 (Throttle Actuator Control System) and P0A0F (Engine Failed ...

        Seat belt or seat problems 3 bulletins · 5 complaints

        • Service bulletinT-SB-0012-21 RevFeb 1, 2022

          Some 2010 ? 2022 model year Toyota vehicles may exhibit paint stains after the removal of Rapgard?. The paint stains may appear to be under the clear coat but are usually under wrinkles in the Rapgard?.

        • Service bulletinT-SB-0012-21Mar 5, 2021

          Some 2010 ? 2021 model year Toyota vehicles may exhibit paint stains after the removal of Rapgard?. The paint stains may appear to be under the clear coat but are usually under wrinkles in the Rapgard?.

        1 more on this problem
        • Service bulletinSSC-14-R-1Sep 15, 2014

          TOYOTA: SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER. THE NON TOYOTA SEAT HEATER SYSTEM, INSTALLED AS GST, ON CERTAIN VEHICLES, FAIL DUE TO WIRING CONNECTORS AND SEAT HEATER CAN TURN OFF AND NOT WORK. MODEL 2012-2014 PRIUS V. *PE

        Complaints filed by year

        Complaints by the year NHTSA received them: 2015: 20, 2016: 6, 2017: 14, 2018: 17, 2019: 15, 2020: 9, 2021: 6, 2022: 9, 2023: 11, 2024: 27, 2025: 24, 2026: 2420'156'1614'1717'1815'199'206'219'2211'2327'2424'2524'26

        27 complaints came in 2024, 2.5 times the year before. Owners file in waves when a problem gets press or an investigation, so a spike measures attention as much as failures.

        NHTSA investigations

        DP23-005opened Nov 22, 2023
        Brakes · model years 2010 to 2015

        Brake actuator valve wear. Open.

        NHTSA summary
        The Office of Defects Investigation (ODI) has received a petition dated September 19, 2023 from the owner of a 2012 Toyota Prius V requesting that ODI reevaluate its decision to deny DP19-004. In the letter, the petitioner reported experiencing an unexpected and complete loss of brake power while driving, accompanied by multiple dashboard warning lights. This petition is based on the petitioner's direct experience and assessment that ODI closed DP19-004 because its prompting petition was withdrawn by that petitioner. ODI will review the work conducted during DP19-004 and a review of any additional related complaints and crashes via a new defect petition The petition and related materials can be reviewed at NHTSA.gov under the following ODI number:11553736.
        DP22-005opened Jan 27, 2023
        Electrical · model years 2001 to 2022

        Pedestrian alert sounds. Closed aug 7, 2023, led to recall 22V-063.

        NHTSA summary
        NHTSA received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. The petition can be reviewed at NHTSA.gov under ODI Number 11486072. FMVSS 141 establishes performance requirements for pedestrian alert sounds for motor vehicles. The standard applies to hybrid and electric vehicles that have a gross vehicle weight rating of 4,536 KG or less or are defined as low-speed vehicles. The standard became fully applicable to all such vehicles manufactured on or after March 1, 2021.On January 27, 2023, NHTSA opened Defect Petition (DP) 22-005 to evaluate the subject matter described in the petition. On June 24, 2023 and as supplemented on June 25, 2023, the petitioner notified NHTSA he was withdrawing his petition. The petitioner indicated that, based on his review of data, there is no justification for asserting potential benefits that could be derived from actions sought by my petition. Based on the petitioner's withdrawal, DP22-005 is closed. Closure of this DP does not represent a determination by NHTSA regarding the subject matter of the petition.
        DP19-004opened Sep 30, 2019
        Brakes · model years 2010 to 2015

        Brake actuator valve wear. Closed jan 21, 2021.

        NHTSA summary
        On September 19, 2019, the Office of Defects Investigation (ODI) received a defect petition from Mr. Roger Hogan requesting that the Agency investigate and recall certain Toyota Prius, Prius PHV, Camry Hybrid and Avalon Hybrid vehicles for a brake actuator valve wear condition covered under Toyota Customer Support Programs ZJB and ZKK (subject CSP?s). In support of his request, the petitioner identified 117 NHTSA complaints allegedly related to the subject CSP condition, including 60 reporting crashes. On September 30, 2019, ODI opened Defect Petition DP19-004 to evaluate the petitioner?s request for an investigation. In August 2020, the petitioner notified the Agency that he was withdrawing his petition. Because the petitioner has withdrawn the petition, we are denying the petition as moot and no further analysis of this petition is necessary.NHTSA is authorized to issue an order requiring notification and remedy of a defect if the Agency?s investigation shows a defect in the design, construction, or performance of a motor vehicle that presents an unreasonable risk to safety. 49 U.S.C. ?? 30102(a)(9), 30118. Because the petitioner has with withdrawn the petition, the petition is denied as moot. This action does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency notes that it is not required to receive a defect petition prior to opening a defect investigation and will take further action if warranted by future circumstances.

        Recalls that include the 2014 Toyota Prius

        Whether your car is included depends on its VIN. Check yours at nhtsa.gov/recalls.

        20V-369Jun 24, 2020
        Hybrid Propulsion System: Inverter

        Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2013-2015 Prius and 2014-2017 Prius V vehicles not included in recall 18V-684. Excessive voltage in the Intelligent Power Module (IPM) within the inverter may cause the hybrid system to shut down, causing the vehicle to stall while being driven.

        Risk and remedy
        Risk: An unexpected hybrid power system shut down may increase the risk of a crash.
        Remedy: Toyota will notify owners, and dealers will perform a software update for the hybrid system. If the vehicle has experienced an inverter failure with certain hybrid system faults related to this condition, the inverter assembly will be repaired or replaced, prior to software update. All repairs will be performed free of charge. This recall began July 24, 2020. Owners may contact Toyota customer service at 1-888-270-9371. Toyota's number for this recall is 20TB10 / 20TA10.
        18V-684Oct 4, 2018
        Hybrid Propulsion System

        Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2010-2014 Toyota Prius and 2012-2014 Toyota Prius V vehicles. Excessive voltage in the Intelligent Power Module (IPM) within the inverter may cause the hybrid system to shut down, causing the vehicle to stall while being driven.

        Risk and remedy
        Risk: If the hybrid system shuts down unexpectedly, it can increase the risk of a crash.
        Remedy: Toyota will notify owners, and dealers will update the software for the motor/generator control electronic control unit (ECU) and the hybrid control ECU as necessary, free of charge. The recall began January 22, 2019. Owners may contact Toyota customer service at 1-888-270-9371. Toyota's number for this recall is J0V. Note: The software updates in this recall are needed even if the vehicle had the software previously updated under recalls 14V-053 or 15V-449.
        14V-053Feb 12, 2014
        Hybrid Propulsion System: Inverter

        Toyota is recalling certain model year 2010 through 2014 Prius vehicles. In the affected vehicles, the Intelligent Power Module (IPM) inside the inverter module (a component of the hybrid system) contains transistors that may become damaged from high operating temperatures. If this occurs, various warning lamps will be illuminated on the instrument panel and the vehicle will have reduced power allowing it to only drive a short distance.

        Risk and remedy
        Risk: The vehicle may enter a fail-safe/limp-home mode that limits the drivability of the vehicle. The hybrid system could also shut down completely resulting in a vehicle stall, increasing the risk of a crash.
        Remedy: Toyota will notify owners and dealers will update the software for both the motor/generator control electronic control unit (ECU) and the hybrid control ECU, free of charge. If an owner experiences a failure of the inverter before the vehicle receives updated software, the dealer will repair or replace the inverter assembly with a new one at no charge. The recall began on March 21, 2014. Owners may contact Toyota at 1-800-331-4331.

        All 3 recalls on the 2014 Toyota Prius, with the owner complaints on each recalled system

        Guide NHTSA has an open investigation on this car. What the investigation stages mean

        Questions

        What is the most common problem on the 2014 Toyota Prius?

        Brake wear, with 96 of the 182 complaints. Owners who gave a mileage for it put the median at about 106,000 miles.

        At what mileage do 2014 Toyota Prius problems start?

        Of the 102 complaints that give a mileage, a quarter came by about 27,000 miles and half by about 77,000.

        How many 2014 Toyota Prius complaints involve a crash, fire or injury?

        24 of them (13%). The typical vehicle on this site is at 6%.

        Is there a recall for brake wear on the 2014 Toyota Prius?

        No recall on file for the 2014 Toyota Prius is on the same system as brake wear. Another recall may still cover your car, so check its VIN at nhtsa.gov/recalls.

        Other model years