Diagsheet

First generation (AS10)

2024 Toyota Grand Highlander

The most reported problem on the 2024 Toyota Grand Highlander is airbag, with 30 complaints.

  • 233owner complaints
  • 4recalls
  • 7involved a crash
  • 20,000median miles at failure

Newest report Sep 26, 2026 · checked Oct 2, 2026

miles

2024 Toyota Grand Highlander
Photo: Mr.choppers, Wikimedia Commons, CC BY-SA 3.0

What is your Grand Highlander doing?

Each one opens a sheet built from the owner reports of that problem on the 2024 model year.

Is the 2024 Toyota Grand Highlander reliable?

The 2024 Toyota Grand Highlander has 233 owner complaints on file with NHTSA, 1.6 times the median of 148 for 2024 SUVs on this site. Of the 3 Grand Highlander model years since 2024, it has the most complaints. Complaint counts rise with sales as well as faults, so read what owners report below before deciding.

At a glance

Next to other model years
No model year next to the 2024 has enough complaints (at least 10) to compare it with.
Top problem
No problem dominates. The largest, airbag, covers 30 of the 233 complaints (13%), and hybrid system is next with 23 (one complaint can fall under more than one problem, so these overlap). Too few of the airbag reports give a mileage to say when it starts.
Crash, fire and injury reports
9 of the 233 complaints (4%) report a crash, a fire or an injury, a little under the 6% typical of vehicles on this site. Counted separately (one report can carry more than one), 7 reports mention a crash, 1 mentions a fire and 3 people were hurt. The reports record 1 death. The most crash reports, 3 of 7, fall under airbag.
Recalls behind the top problems
Airbag, the one problem here with enough reports to check, has a recall on the same system (24V-461). A recall on the same system doesn't always cover the failure owners describe, so compare its summary with the complaints.
When owners filed
Filings peaked in 2024 at 94 (full calendar years only). In 2025 there were 54. So far in 2026, 76 more have come in.

When each problem shows up

Each bar covers the middle half of the mileages owners reported for that problem. A quarter saw it earlier, a quarter later. The tick is the median. Most reported: airbag warning light or recall, 30 complaints.

0k25k50k75k100k125k150kyou
Every complaint with a mileage41 of 233
41 complaints state a mileage. The most, 12, fall between 0 and 10,000 miles.
Airbag warning light or recall30 reports3 crashesrecall
too few reports state a mileage

middle half of reports, median tick. The heavier grey bars have 75 or more reports.

Behind you

    Around your mileage

      Ahead of you

        How this compares

        2024 Toyota Grand Highlander233
        Median 2024 model here (54 vehicles)141
        Median 2024 SUV here (34)148

        233 complaints is 1.7 times the median 2024 model on this site and 1.6 times the median 2024 SUV. Among the 2 Grand Highlander model years here it ranks 1st for complaints. Counts follow sales volume as much as reliability, so a truck that sells 700,000 a year draws more reports than a sedan that sells 200,000.

        Service bulletins for the 2024 Toyota Grand Highlander

        Toyota filed 127 bulletins and other notices with NHTSA that list the 2024 Toyota Grand Highlander. 7 of them deal with a problem owners have reported on this car. Newest first.

        Federal rules make a manufacturer send NHTSA a copy of any notice about a defect that goes to more than one dealer or owner. Most of these are service bulletins, the repair instructions manufacturers send to dealers. NHTSA generally leaves safety recall bulletins out of this file, and recalls are listed separately.

        Hybrid or EV system warning, loss of power 4 bulletins · 23 complaints

        • Service bulletinT-SB-0028-26Apr 16, 2026

          Some 2024 Grand Highlander and Grand Highlander Hybrid vehicles may exhibit a rotational clicking noise from one or both front drive shaft assemblies when accelerating while making turns.

        • Service bulletinT-SB-0037-25Apr 18, 2025

          Some 2024 – 2025 model year Grand Highlander and Grand Highlander Hybrid vehicles may exhibit a condition where the Blind Spot Monitor (BSM) system is inoperative, there is a BSM malfunction message on the multi-information display (MID), or the driving ...

        2 more on this problem
        • Service bulletinT-SB-0096-24Oct 15, 2024

          Some 2023 – 2024 model year Camry, Camry Hybrid, RAV4, and RAV4 Hybrid vehicles and 2024 model year Grand Highlander Hybrid vehicles equipped with an A25A-FKS or an A25A-FXS engine may exhibit an oil leak that originates between the oil pan sub-assembly and ...

        • Service bulletinT-SB-0062-24 Rev1Oct 1, 2024

          Some 2023 model year RAV4 Prime vehicles with Data Communication Module (DCM) firmware version earlier than LG-N210hh1V1V-09 may exhibit a condition in which the remote climate system is inoperative after the vehicle has been off for three hours or more.

        A/C blows warm or the compressor fails 1 bulletin · 18 complaints

        • Service campaignT-SB-0058-23 Rev1Jun 13, 2025

          The air conditioning dye injection tool kit has been developed to aid in identifying the location of air conditioning refrigerant leaks. The procedures outlined in this Service Bulletin aid in locating, inspecting, and repairing refrigerant leaks.

        Infotainment, screen or backup camera fails 1 bulletin · 14 complaints

        • Service bulletinTSB010421Feb 15, 2024

          Some 2018 ? 2024 model year Toyota vehicles equipped with an A25A-FKS, A25A-FXS, M20A-FKS, or M20A-FXS engine may exhibit one or more of the following conditions: ?Milky/discolored engine oil.

        Engine overheats or leaks coolant 1 bulletin · 5 complaints

        • Service bulletinT-SB-0103-20 Rev1Jun 19, 2024

          This Service Bulletin provides updated non-electric water pump leak inspection and diagnostic tips for some 2008 – 2025 model year Toyota vehicles.

        Complaints filed by year

        Complaints by the year NHTSA received them: 2023: 9, 2024: 94, 2025: 54, 2026: 769'2394'2454'2576'26

        94 complaints came in 2024, 10.4 times the year before. Owners file in waves when a problem gets press or an investigation, so a spike measures attention as much as failures.

        NHTSA investigations

        DP26-006opened Aug 20, 2026
        Engine · model years 2024 to 2026

        Road debris/rocks damaging the heat exchangers. Open.

        NHTSA summary
        The Office of Defects Investigation (ODI) received a Petition dated July 20, 2026. The Petition requests an investigation of road debris / rocks damaging the heat exchangers in model year (MY) 2024-2026 Toyota Grand Highlander vehicles. The Petition contends that the Grand Highlander’s front-end grill has large, open apertures and no protective screen between the grill and the vehicle’s heat exchangers. The Petition further alleges that as a result, during normal driving, the damage to heat exchangers results in coolant leakage and sudden loss of propulsion. The Petitioner cites thirteen (13) complaints received by ODI alleging this failure, which, when added to the petitioner’s own complaint, bring the total under consideration at this time to fourteen (14). ODI will evaluate these complaints to determine if they are related to the failure cited in the Petition and conduct a technical review under 49 CFR Part 552. This Defect Petition is being opened to evaluate whether to grant or deny the petition. The petition can be reviewed at NHTSA.gov under ODI number 11754975.

        Recalls that include the 2024 Toyota Grand Highlander

        Whether your car is included depends on its VIN. Check yours at nhtsa.gov/recalls.

        25V-744Oct 30, 2025
        Back Over Prevention:Display Function

        Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2022-2026 Toyota, Lexus, and Subaru Solterra vehicles equipped with a Panoramic View Monitor (PVM) system. Please see the recall report for a complete list of models. A software error may cause the rearview camera to freeze or display a blank screen when the vehicle is in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."

        Risk and remedy
        Risk: A rearview camera that fails to display an image can reduce the driver's view behind the vehicle, increasing the risk of a crash.
        Remedy: Dealers will update the parking assist software, free of charge. Owner letters were mailed January 2, 2026. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's numbers for this recall are 25TB13 and 25LB06. Subaru's number for this recall is WRE25.
        25V-595Sep 11, 2025
        Electrical System: Instrument Cluster/Panel

        Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023-2024 Toyota Venza, 2023-2025 RAV4 Prime, RAV4, Highlander, GR Corolla, Crown, 2024-2025 Lexus TX, LS, Toyota Tacoma, Grand Highlander, and 2025 Lexus RX, Toyota Crown Signia, Camry, RAV 4 Plug-in Hybrid (PHEV), and 4 Runner vehicles. Due to an error in the instrument panel software at vehicle startup, the instrument panel may fail to display vehicle speed, brake system, and tire pressure warning lights.

        Risk and remedy
        Risk: An instrument panel display that does not show critical information can increase the risk of a crash or injury.
        Remedy: Dealers will update the instrument panel software over-the-air (OTA) for non-PHEV vehicles, free of charge. For PHEV vehicles, dealers will inspect the instrument panel assembly, and either replace it, or update the software, free of charge. Owner letters were mailed December 5, 2025. Additional letters will be sent, anticipated in May 2026. This is a phased recall. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's numbers for this recall are 25TB08 and 25TA08. Lexus' numbers for this recall are 25LB05 and 25LA05.
        24V-548Jul 23, 2024
        Equipment:Other:Labels

        Gulf States Toyota, Inc. (GST) is recalling certain Toyota 2023 GR Supra, 2024 4 Runner, Corolla, Grand Highlander, Grand Highlander Hybrid, Land Cruiser Hybrid, Tacoma, Tacoma Hybrid, 2023-2024 BZ4X, Corolla Cross Hybrid, GR Corolla, GR86, Highlander, Highlander Hybrid, Prius, Prius Prime, Sequoia Hybrid, Tundra, Tundra Hybrid, Venza Hybrid, 2023-2025 Crown, and 2025 Camry Hybrid vehicles equipped with GST accessories. The load carrying capacity modification label may display inaccurate added weight values. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection and Rims."

        Risk and remedy
        Risk: A vehicle with an incorrect maximum capacity weight value may be overloaded, which can increase the risk of a crash.
        Remedy: GST will mail new labels to owners, free of charge. Owner notification letters were mailed September 16, 2024. Owners may contact GST customer service at 1-800-444-1074. GST's number for this recall is 24R2.
        24V-461Jun 20, 2024
        Air Bags:Side/Window:Curtain

        Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2024 Toyota Grand Highlander, Grand Highlander Hybrid, Lexus TX350, TX500 Hybrid, and TX550 Hybrid+ vehicles. The driver and passenger side curtain air bags may not unroll as intended and could partially deploy outside of an open window. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 226, "Ejection Mitigation."

        Risk and remedy
        Risk: An improper deployment of the side curtain air bag can reduce occupant protection during a crash, increasing the risk of injury.
        Remedy: Dealers will replace the driver and passenger curtain shield air bag assemblies, free of charge. Owner letters were mailed November 4, 2024. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's numbers for this recall are 24TB09/24TA09 and Lexus' numbers are 24LB05/24LA05.

        All 4 recalls on the 2024 Toyota Grand Highlander, with the owner complaints on each recalled system

        Guide NHTSA has an open investigation on this car. What the investigation stages mean

        Questions

        What is the most common problem on the 2024 Toyota Grand Highlander?

        Airbag, with 30 of the 233 complaints.

        At what mileage do 2024 Toyota Grand Highlander problems start?

        Of the 41 complaints that give a mileage, a quarter came by about 8,000 miles and half by about 20,000.

        How many 2024 Toyota Grand Highlander complaints involve a crash, fire or injury?

        9 of them (4%). The typical vehicle on this site is at 6%.

        Is there a recall for airbag on the 2024 Toyota Grand Highlander?

        Yes, NHTSA lists a recall on the same system: 24V-461. Its summary says which failure it covers, and that isn't always the one owners describe.

        Other model years