Diagsheet

First generation (XG10)

2023 Toyota Corolla Cross

The most reported problem on the 2023 Toyota Corolla Cross is stalling, with 50 complaints.

  • 174owner complaints
  • 4recalls
  • 6involved a crash
  • 4,600median miles at failure

Newest report Aug 3, 2026 · checked Oct 2, 2026

miles

2023 Toyota Corolla Cross
Photo: Mr.choppers, Wikimedia Commons, CC BY-SA 3.0

What is your Corolla Cross doing?

Each one opens a sheet built from the owner reports of that problem on the 2023 model year.

Is the 2023 Toyota Corolla Cross reliable?

The 2023 Toyota Corolla Cross has 174 owner complaints on file with NHTSA, close to the median of 166 for 2023 SUVs on this site. Of the 5 Corolla Cross model years since 2022, it has the most complaints. Complaint counts rise with sales as well as faults, so read what owners report below before deciding.

At a glance

Next to the 2022 and 2024
The 2023 stands out from the model years on either side. It draws 44 complaints for each year on the road, while the 2022 draws 9 and the 2024 15.
Top problem
Stalling leads with 50 of the 174 complaints (29%), ahead of infotainment at 32. Too few of the stalling reports give a mileage to say when it starts.
Crash, fire and injury reports
7 of the 174 complaints (4%) report a crash, a fire or an injury, a little under the 6% typical of vehicles on this site. Counted separately (one report can carry more than one), 6 reports mention a crash and 5 people were hurt. The most crash reports, 4 of 6, fall under airbag.
Recalls behind the top problems
Infotainment has a recall on the same system (23V-384). Stalling has none. A recall on the same system doesn't always cover the failure owners describe, so compare its summary with the complaints.
When owners filed
Filings jumped in 2023, with 115 complaints, 3.3 times the next busiest year. So far in 2026, 9 more have come in.

When each problem shows up

Each bar covers the middle half of the mileages owners reported for that problem. A quarter saw it earlier, a quarter later. The tick is the median. Most reported: engine stalls or loses power while driving, 50 complaints.

0k25k50k75k100k125k150kyou
Every complaint with a mileage20 of 174
20 complaints state a mileage. The most, 14, fall between 0 and 10,000 miles.
too few reports state a mileage
too few reports state a mileage

middle half of reports, median tick. The heavier grey bars have 75 or more reports.

Behind you

    Around your mileage

      Ahead of you

        How this compares

        2023 Toyota Corolla Cross174
        Median 2023 model here (63 vehicles)152
        Median 2023 SUV here (40)166

        174 complaints is about the median for a 2023 model on this site and about the median for a 2023 SUV. Among the 2 Corolla Cross model years here it ranks 1st for complaints. Counts follow sales volume as much as reliability, so a truck that sells 700,000 a year draws more reports than a sedan that sells 200,000.

        Service bulletins for the 2023 Toyota Corolla Cross

        Toyota filed 106 bulletins and other notices with NHTSA that list the 2023 Toyota Corolla Cross. 4 of them deal with a problem owners have reported on this car. Newest first.

        Federal rules make a manufacturer send NHTSA a copy of any notice about a defect that goes to more than one dealer or owner. Most of these are service bulletins, the repair instructions manufacturers send to dealers. NHTSA generally leaves safety recall bulletins out of this file, and recalls are listed separately.

        Infotainment, screen or backup camera fails 2 bulletins · 32 complaints

        • Service bulletinTSB010421Feb 15, 2024

          Some 2018 ? 2024 model year Toyota vehicles equipped with an A25A-FKS, A25A-FXS, M20A-FKS, or M20A-FXS engine may exhibit one or more of the following conditions: ?Milky/discolored engine oil.

        • Service bulletin23TC01aAug 31, 2023

          RL: The subject vehicles are equipped with Toyota Safety Sense (TSS) which consists of several driving assist features, including pre-collision braking, lane departure warning, and more.

        Windshield cracks or distorts 1 bulletin · 16 complaints

        • Service bulletinT-SB-0020-23Apr 27, 2023

          Some 2022 ? 2023 model year Corolla Cross vehicles may exhibit an intermittent condition during windshield wiper operation where the stop and start system does one or both of the following: ?Does not restart the engine.

        Airbag warning light or recall 1 bulletin · 10 complaints

        • Service bulletin23TC01 TI - PublAug 31, 2023

          TI: TECHNICAL INSTRUCTIONS FOR 23TC01 TOYOTA SAFETY SENSE INOPERATIVE INTERMITTENTLY

        Complaints filed by year

        Complaints by the year NHTSA received them: 2023: 115, 2024: 35, 2025: 15, 2026: 9115'2335'2415'259'26

        115 complaints came in 2023. Owners file in waves when a problem gets press or an investigation, so a spike measures attention as much as failures.

        Recalls that include the 2023 Toyota Corolla Cross

        Whether your car is included depends on its VIN. Check yours at nhtsa.gov/recalls.

        25V-040Jan 29, 2025
        Steering:Column

        Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023 Toyota Corolla, Corolla Cross, Corolla Cross Hybrid, Highlander, Highlander Hybrid, Tacoma, Lexus RX350, 2023-2024 NX250, and NX350 vehicles that may have been incorrectly repaired under previous NHTSA recall number 23V-480. An electrical connection inside the steering column's spiral cable assembly may be insufficiently welded, causing the connection to separate and deactivate the driver's air bag. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."

        Risk and remedy
        Risk: A deactivated driver's air bag will not deploy as intended, increasing the risk of injury during a crash.
        Remedy: Dealers will inspect and replace the spiral cable assembly as necessary, free of charge. Owner notification letters were mailed March 17, 2025. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's number for this recall is 25TA02. Lexus' number for this recall is 25LA02.
        23V-864Dec 20, 2023
        Air Bags:Frontal

        Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2022-2023 Corolla Cross vehicles that were previously inspected at a dealership under recall 23V-384. The instrument panel may have been produced without the required perforation, which could result in the front-passenger air bag not deploying properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."

        Risk and remedy
        Risk: An air bag that does not deploy as intended increases the risk of injury during a crash.
        Remedy: Dealers will inspect and replace the instrument panel as necessary, free of charge. Owner notification letters were mailed January 26, 2024. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's number for this recall is 23TA16. Vehicles previously inspected under 23V-384 will need to return to the dealership for additional inspection.
        23V-480Jul 12, 2023
        Steering:Column

        Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023 Corolla, Corolla Cross, Corolla Cross Hybrid, Highlander, Highlander Hybrid, Tacoma, 2023 Lexus RX350, RX350 Hybrid, RX500 Hybrid, 2023-2024 Lexus NX250, NX350, and NX350 Hybrid vehicles. An electrical connection inside the steering column's spiral cable assembly may be insufficiently welded, causing the connection to separate and deactivate the driver's air bag. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."

        Risk and remedy
        Risk: A deactivated driver's air bag that does not deploy as intended increases the risk of injury during a crash.
        Remedy: Dealers will inspect and replace the spiral cable assembly, if necessary, free of charge. Owner notification letters were mailed September 8, 2023. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's number for this recall is 23TA08. Lexus' number for this recall is 23LA02.
        23V-384May 30, 2023
        Electrical System: Instrument Cluster/Panel

        Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2022-2023 Corolla Cross vehicles. The instrument panel may have been produced without the required perforation, which could result in the front-passenger air bag not deploying properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safey Standard number 208, "Occupant Crash Protection."

        Risk and remedy
        Risk: An air bag that does not deploy as intended increases the risk of injury during a crash.
        Remedy: Dealers will inspect and replace the instrument panel, if necessary, free of charge. Owner notification letters are expected to be mailed July 10, 2023. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's number for this recall is 23TB04/23TA04.

        All 4 recalls on the 2023 Toyota Corolla Cross, with the owner complaints on each recalled system

        Guide Buying one used? How to research one car’s history before you pay

        Questions

        What is the most common problem on the 2023 Toyota Corolla Cross?

        Stalling, with 50 of the 174 complaints.

        At what mileage do 2023 Toyota Corolla Cross problems start?

        Of the 20 complaints that give a mileage, a quarter came by about 2,000 miles and half by about 5,000.

        Is the 2023 Toyota Corolla Cross better or worse than the 2022 and 2024?

        Counted per year on the road, the 2023 has more complaints than both the 2022 and the 2024: 44 a year against 9 and 15.

        How many 2023 Toyota Corolla Cross complaints involve a crash, fire or injury?

        7 of them (4%). The typical vehicle on this site is at 6%.

        Is there a recall for stalling on the 2023 Toyota Corolla Cross?

        No recall on file for the 2023 Toyota Corolla Cross is on the same system as stalling. Another recall may still cover your car, so check its VIN at nhtsa.gov/recalls.

        Other model years