Diagsheet

First generation (XG10)

2023 Toyota Corolla Cross

  • 174owner complaints
  • 4recalls
  • 6involved a crash
  • 4,600median miles at failure

Newest report Aug 3, 2026 · checked Sep 9, 2026

miles

2023 Toyota Corolla Cross
Photo: Mr.choppers, Wikimedia Commons, CC BY-SA 3.0

When each problem shows up

Each bar covers the middle half of the mileages owners reported for that problem. A quarter saw it earlier, a quarter later. The tick is the median. Most reported: engine stalls or loses power while driving, 50 complaints.

0k25k50k75k100k125k150kyou
too few reports state a mileage
too few reports state a mileage

middle half of reports, median tick. Darker bars have 75 or more reports.

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        How this compares

        2023 Toyota Corolla Cross174
        Median 2023 model here (63 vehicles)152
        Median 2023 SUV here (40)163

        174 complaints is about the median for a 2023 model on this site and about the median for a 2023 SUV. Among the 1 Corolla Cross model years here it ranks 1st for complaints. Counts follow sales volume as much as reliability, so a truck that sells 700,000 a year draws more reports than a sedan that sells 200,000.

        Complaints filed by year

        11523
        3524
        1525
        926

        115 complaints came in 2023. Owners file in waves when a problem gets press or an investigation, so a spike measures attention as much as failures.

        Recalls that include the 2023 Toyota Corolla Cross

        Whether your car is included depends on its VIN. Check yours at nhtsa.gov/recalls.

        25V-040Jan 29, 2025
        Steering:Column

        Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023 Toyota Corolla, Corolla Cross, Corolla Cross Hybrid, Highlander, Highlander Hybrid, Tacoma, Lexus RX350, 2023-2024 NX250, and NX350 vehicles that may have been incorrectly repaired under previous NHTSA recall number 23V-480. An electrical connection inside the steering column's spiral cable assembly may be insufficiently welded, causing the connection to separate and deactivate the driver's air bag. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."

        Risk and remedy
        Risk: A deactivated driver's air bag will not deploy as intended, increasing the risk of injury during a crash.
        Remedy: Dealers will inspect and replace the spiral cable assembly as necessary, free of charge. Owner notification letters were mailed March 17, 2025. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's number for this recall is 25TA02. Lexus' number for this recall is 25LA02.
        23V-864Dec 20, 2023
        Air Bags:Frontal

        Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2022-2023 Corolla Cross vehicles that were previously inspected at a dealership under recall 23V-384. The instrument panel may have been produced without the required perforation, which could result in the front-passenger air bag not deploying properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."

        Risk and remedy
        Risk: An air bag that does not deploy as intended increases the risk of injury during a crash.
        Remedy: Dealers will inspect and replace the instrument panel as necessary, free of charge. Owner notification letters were mailed January 26, 2024. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's number for this recall is 23TA16. Vehicles previously inspected under 23V-384 will need to return to the dealership for additional inspection.
        23V-480Jul 12, 2023
        Steering:Column

        Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023 Corolla, Corolla Cross, Corolla Cross Hybrid, Highlander, Highlander Hybrid, Tacoma, 2023 Lexus RX350, RX350 Hybrid, RX500 Hybrid, 2023-2024 Lexus NX250, NX350, and NX350 Hybrid vehicles. An electrical connection inside the steering column's spiral cable assembly may be insufficiently welded, causing the connection to separate and deactivate the driver's air bag. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."

        Risk and remedy
        Risk: A deactivated driver's air bag that does not deploy as intended increases the risk of injury during a crash.
        Remedy: Dealers will inspect and replace the spiral cable assembly, if necessary, free of charge. Owner notification letters were mailed September 8, 2023. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's number for this recall is 23TA08. Lexus' number for this recall is 23LA02.
        23V-384May 30, 2023
        Electrical System: Instrument Cluster/Panel

        Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2022-2023 Corolla Cross vehicles. The instrument panel may have been produced without the required perforation, which could result in the front-passenger air bag not deploying properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safey Standard number 208, "Occupant Crash Protection."

        Risk and remedy
        Risk: An air bag that does not deploy as intended increases the risk of injury during a crash.
        Remedy: Dealers will inspect and replace the instrument panel, if necessary, free of charge. Owner notification letters are expected to be mailed July 10, 2023. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's number for this recall is 23TB04/23TA04.

        Other model years