2023 Tesla Model 3 · symptom sheet
Infotainment, screen or backup camera fails
- 25owner reports
- 2involved a crash
Newest report Sep 25, 2026 · checked Sep 29, 2026
121 of the 426 complaints on this car are about other. 25 of those describe infotainment.
Tick what matches of 25 reports
Infotainment on other Model 3 years
Report counts are for each model year on its own, so a newer car has had less time to collect them. Model years with too few reports of it for a sheet: 2024, 2025, 2026.
What this problem usually is
Screen complaints read like a list of small betrayals. The display goes black or freezes, the backup camera shows nothing when you shift into reverse, CarPlay or Android Auto keeps dropping, or the radio changes volume on its own. Many owners had a software update that didn't fix it. A narrower sheet covers backup camera failures on their own, and another covers screens that freeze.
What got replaced
Owners who name the part that was replaced mention the head unit or screen (15 reports), the software (6 reports) and the camera (5 reports).
Recalls and investigations
4 recalls on other cover the 2023 model year. A recall on the same system isn't always the same failure, so read the defect text.
The rearview camera image may be delayed when the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
An incorrect font size is displayed on the instrument panel for the Brake, Park, and Antilock Brake System (ABS) warning lights.
In certain circumstances when Autosteer is engaged, the prominence and scope of the feature's controls may not be sufficient to prevent driver misuse of the SAE Level 2 advanced driver-assistance feature.
The pyrotechnic battery disconnect may be defective.
All 12 recalls on the 2023 Tesla Model 3, with the owner complaints on each recalled system
NHTSA investigations into other on the Model 3
Fsd collisions in reduced roadway visibility conditions. Open.
Traffic safety violations while full self driving ("fsd") is engaged. Open.
Compliance with standing general order 2021-01 reporting requirements. Open.
Actually smart summon sessions resulting in low-speed impacts.. Closed apr 3, 2026.
Fsd collisions in reduced roadway visibility conditions. Closed mar 18, 2026.
Recall 23v838 remedy effectiveness. Open.
Defect petition interlock request. Closed mar 18, 2026.
Pedestrian alert sounds. Closed aug 7, 2023, led to recall 22V-063.
Autopilot system driver controls. Closed apr 25, 2024, led to recall 23V-085.
Tesla passenger play. Closed may 26, 2023.
Autopilot & first responder scenes. Closed jun 8, 2022.
Sudden unintended acceleration. Closed jan 8, 2021.
When it happens
Too few of these reports state a mileage to give a range.
Is this a known problem?
The manufacturer has sent NHTSA 1 service bulletin or notice for the 2023 Tesla Model 3 that deal with this problem. Newest first.
Federal rules make a manufacturer send NHTSA a copy of any notice about a defect that goes to more than one dealer or owner. Most of these are service bulletins, the repair instructions manufacturers send to dealers. NHTSA generally leaves safety recall bulletins out of this file, and recalls are listed separately.
Tesla does not provide physical owner's manual copies. Instead, all available owner’s manual content is integrated into the vehicle software, and only the content relevant for a given vehicle, based on vehicle configuration and software version installed, is ...
What owners wrote
“Im using full self driving (fsd) and it scans the lot and chose to pull into an empty spot half way in and reverse almost smacking a car in the rear. It didnt appear it was gonna stop even though the car was showing on the screen. I do have the dash cam from where i had to step on the break for it to disengage.”
Filed Sep 14, 2026
“Automatic wipers are very erratic. Sometimes it works like crazy. Sometimes it never cleans the windshield even though it is soaking limiting visibility. Using it in manual mode is also very difficult as all adjustments are done on the screen forcing you to take your eyes off the road. There are no levers to adjust it.”
Filed Apr 12, 2024
“Wiper control is limited requiring the driver focus on the touch screen. Auto wipers activation is slow and does not keep windshield clear from rain, forcing the driver take the eyes off the road and find the small area on the touchscreen to control the various wipers speed.”
Filed Feb 9, 2024
“The Driver Assistance System fails. Specifically, the cruse control, parking assistance, blind spot monitor, display of other objects, lane identification, stop sign or traffic light recognition and other safety features fail repeatedly.”
Filed Oct 2, 2023
Should you keep driving it?
This page can't tell you that. 2 of 25 reports involved a crash and 1 people were hurt. Owners who file are the ones who had a bad experience, and nobody checks their reports. If the problem affects steering, braking, power or a fire risk, treat it as a safety fault and have it inspected before a long or high-speed drive.
File your own report with NHTSA. Complaint counts are how a problem gets an investigation. How reports land on this sheet.
Guide Paid for this repair before a recall covered it? How recall reimbursement works
Other problems on this car
- Brakes on its own (automatic emergency braking) 92 reports
- Adaptive cruise or lane keeping misbehaves 84 reports
- Brakes grind, pulse or wear early 56 reports
- Power steering cuts out or goes heavy 38 reports
- Forward collision warning goes off or the camera drops out 31 reports