Diagsheet

Sixth generation

2018 Subaru Legacy

The most reported problem on the 2018 Subaru Legacy is infotainment, with 41 complaints, usually around 30,000 miles.

  • 117owner complaints
  • 3recalls
  • 7involved a crash
  • 23,191median miles at failure

Newest report Aug 27, 2026 · checked Oct 2, 2026

miles

2018 Subaru Legacy
Photo: Elise240SX, Wikimedia Commons, CC BY-SA 4.0

What is your Legacy doing?

Each one opens a sheet built from the owner reports of that problem on the 2018 model year.

Is the 2018 Subaru Legacy reliable?

The 2018 Subaru Legacy has 117 owner complaints on file with NHTSA, below the median of 177 for 2018 sedans on this site. Of the 11 Legacy model years since 2014, it has the 6th most complaints. Complaint counts rise with sales as well as faults, so read what owners report below before deciding.

At a glance

Next to the 2017 and 2019
At 13 complaints for each year on the road, the 2018 runs close to the 2017 (12) and below the 2019 (15).
Top problem
One problem takes up much of the file: infotainment, named in 41 of the 117 complaints (35%). A quarter of the 13 owners who gave a mileage for infotainment saw it by about 23,000 miles, and half by about 30,000.
Crash, fire and injury reports
9 of the 117 complaints (8%) report a crash, a fire or an injury, a little above the 6% typical of vehicles on this site. Counted separately (one report can carry more than one), 7 reports mention a crash, 1 mentions a fire and 1 person was hurt. The most crash reports, 3 of 7, fall under brake wear.
Recalls behind the top problems
Each of infotainment and windshield has a recall on the same system: infotainment, 18V-773; windshield, 18V-935. A recall on the same system doesn't always cover the failure owners describe, so compare its summary with the complaints.
When owners filed
Complaints are still climbing. 2025 brought 22, the most of any year so far. So far in 2026, 7 more have come in.

When each problem shows up

Each bar covers the middle half of the mileages owners reported for that problem. A quarter saw it earlier, a quarter later. The tick is the median. Most reported: infotainment, screen or backup camera fails, 41 complaints.

0k25k50k75k100k125k150kyou
Every complaint with a mileage59 of 117
59 complaints state a mileage. The most, 17, fall between 0 and 10,000 miles.

middle half of reports, median tick. The heavier grey bars have 75 or more reports.

Behind you

    Around your mileage

      Ahead of you

        How this compares

        2018 Subaru Legacy117
        Median 2018 model here (86 vehicles)276
        Median 2018 sedan here (22)177

        117 complaints is 2.4 times fewer than the median 2018 model on this site and 1.5 times fewer than the median 2018 sedan. Among the 6 Legacy model years here it ranks 6th for complaints. Counts follow sales volume as much as reliability, so a truck that sells 700,000 a year draws more reports than a sedan that sells 200,000.

        Service bulletins for the 2018 Subaru Legacy

        Subaru filed 438 bulletins and other notices with NHTSA that list the 2018 Subaru Legacy. 23 of them deal with a problem owners have reported on this car. Newest first.

        Federal rules make a manufacturer send NHTSA a copy of any notice about a defect that goes to more than one dealer or owner. Most of these are service bulletins, the repair instructions manufacturers send to dealers. NHTSA generally leaves safety recall bulletins out of this file, and recalls are listed separately.

        Infotainment, screen or backup camera fails 11 bulletins · 41 complaints

        • Service bulletin15-304-22RAug 13, 2026

          This Bulletin has been developed to outline the steps for gathering basic but essential information during diagnosis of Infotainment concerns. (This is an revised version of the original bulletin.)

        • Service bulletin15-192-22RMar 18, 2022

          This bulletin has been developed to outline the steps for gathering basic essential information during diagnosis and repair of the Infotainment concerns. (Applicable to all models with Harman or Denso CP1 Infotainment).

        9 more on this problem
        • Service bulletin15-221-18RFeb 12, 2021

          This bulletin provides helpful information about operating conditions observed in the field for Technicians to use when diagnosing customer concerns which may arise while operating Harman Gen 3 Navigation and Display Audio systems.

        • Service bulletin15-262-20Mar 26, 2020

          This service bulletin announces the addition of diagnostics for DTC B224C: RADIO ANTENNA FAULTS to the service manuals of the models listed.

        • Service bulletin15-227-18RNov 18, 2019

          This bulletin provides troubleshooting steps to follow when diagnosing customer concerns of the Navigation system’s functionality.

        • Service bulletin15-220-18RNov 15, 2019

          This bulletin provides troubleshooting steps to use when diagnosing concerns of the Apple CarPlay and / or Android Auto feature not connecting or launching properly when a compatible device is connected to the head unit.

        • Service bulletin15-230-18RNov 15, 2019

          This bulletin provides troubleshooting steps to follow when diagnosing customer concerns involving Bluetooth (BT) functionality.

        • Service bulletin15-225-18ROct 2, 2019

          This Service Information bulletin provides a procedure to use when diagnosing the infotainment system, a DTC B2242- “UART COMMUNICATION” is stored in memory.

        • Service bulletin15-240-19RSep 11, 2019

          This bulletin announces availability of new Harman audio unit amplifier units with revised internal logic designed to optimize efficiency while addressing the following customer concerns: Symptom 1: No audio output is heard but, the volume level displayed ...

        • Service bulletin15-235-18Nov 8, 2018

          This bulletin announces availability of new audio system amplifiers to address the following operating concerns with the Harman Kardon Gen 3 infotainment system: Symptom 1: No audio output is heard but, the volume level displayed changes when turning the knob ...

        • Service bulletin15-220-18Mar 8, 2018

          This Service Information bulletin provides troubleshooting steps to use when diagnosing concerns of the Apple CarPlay and / or Android Auto feature not connecting or launching properly when a compatible device is connected to the head unit

        Windshield cracks or distorts 2 bulletins · 27 complaints

        • Service bulletin12-246-18RJul 23, 2019

          This bulletin provides a procedure for diagnosing and repairing customer concerns of a “popping” or “snapping” -type sound heard when opening the sunroof.

        • Service bulletin1212711RMay 22, 2013

          If you encounter a customer complaint of a white residue build up on the rear door partition glass or interior molding, it may be crystallized salt.

        Battery dies or the car will not start 6 bulletins · 13 complaints

        • Service bulletin15-308-23RAug 20, 2026

          This Service Information Bulletin outlines a systematic procedure for diagnosing parasitic draw (dark/standby current) in vehicles experiencing battery drain when the ignition is off, leading to no-start conditions or frequent jump-starts.This is an revised ...

        • Service bulletin15-317-24RMar 12, 2024

          Subaru has extended the Data Communication Module (DCM) warranty from 3 years 36,000mi to 8 years or 100,000mi. In rare cases, customers may experience a dead battery as a result of the DCM continually trying to access the 3G network.

        4 more on this problem
        • Service bulletin15-317-24Feb 27, 2024

          Subaru of America, Inc. (Subaru) is extending the Data Communication Module (DCM) warranty from three years (36 months or 36K miles) to eight years (96 months or 100K miles), whichever comes first.

        • Service bulletin07-207-22RFeb 3, 2023

          Subaru Battery Drain Product Liability Litigation.

        • Service bulletinSubaruNet AnnounSep 1, 2022

          Battery Drain Class Action Settlement- Warranty Extension Training.

        • Service bulletinSubaruNet AnnounAug 30, 2022

          Announcement to Subaru Retailers regarding the preliminary settlement in a class action lawsuit regarding battery drain in certain Subaru vehicles.

        Infotainment screen freezes or goes black 1 bulletin · 6 complaints

        • Service bulletin15-228-18RNov 18, 2019

          This bulletin provides troubleshooting steps to follow when diagnosing a customer concern of the display screen being either frozen (unresponsive) or black (blank).

        Brakes grind, pulse or wear early 3 bulletins · 5 complaints

        • Service bulletin06-90-24Jun 25, 2024

          This bulletin provides diagnosis and procedure information to be applied when diagnosing potential fluid leaks on front and rear brake calipers. This information has been developed to reduce unnecessary brake caliper replacement.

        • Service bulletin06-68-19RJul 11, 2019

          This Service Information bulletin announces instruction for application of additional lubrication between the brake caliper support and pad clips.

        1 more on this problem
        • Service bulletin06-69-19RFeb 7, 2019

          This bulletin announces a design change made to the rear ABS wheel speed sensor on the models listed above. The change involves the addition of an additional shielding cover to protect the harness from damage caused by road debris.

        Complaints filed by year

        Complaints by the year NHTSA received them: 2017: 1, 2018: 7, 2019: 19, 2020: 17, 2021: 18, 2022: 7, 2023: 13, 2024: 6, 2025: 22, 2026: 71'177'1819'1917'2018'217'2213'236'2422'257'26

        22 complaints came in 2025, 3.7 times the year before. Owners file in waves when a problem gets press or an investigation, so a spike measures attention as much as failures.

        Recalls that include the 2018 Subaru Legacy

        Whether your car is included depends on its VIN. Check yours at nhtsa.gov/recalls.

        21V-587Jul 29, 2021
        Fuel System, Gasoline:Delivery:Fuel Pump

        Subaru of America, Inc. (Subaru) is recalling certain 2019-2020 Ascent, 2018 Forester, 2018-2020 Impreza, Legacy, Outback, 2018-2019 BRZ, WRX, and Toyota 86 vehicles. The low-pressure fuel pump inside the fuel tank may fail.

        Risk and remedy
        Risk: Fuel pump failure can cause an engine stall while driving, increasing the risk of a crash.
        Remedy: Dealers will replace the low-pressure fuel pump, free of charge. Owner notification letters were mailed September 24, 2021. Subaru and Toyota owners may call customer service at 1-844-373-6614. Subaru's number for this recall is WRG-21.
        18V-935Dec 31, 2018
        Visibility:Rearview Mirrors/Devices

        Subaru of America, Inc. (Subaru) is recalling certain 2018 Legacy, Outback, and BRZ vehicles. In the affected vehicles, a software issue may cause the audio display system to not initialize, resulting in the camera display remaining blank. If this occurs, the rearview image will not display while backing up the vehicle. As a result, the vehicles fail to comply with requirements of Federal Motor Vehicle Safety (FMVSS) number 111, "Rearview Mirrors."

        Risk and remedy
        Risk: Failure to display the rearview image while backing up increases the risk of crash.
        Remedy: Subaru has notified owners, and dealers will reprogram the audio system display software, free of charge. The recall began on February 5, 2019. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WTZ-85.
        18V-773Nov 1, 2018
        Electrical System:Software

        Subaru of America, Inc. (Subaru) is recalling certain 2018 Subaru Legacy and Outback vehicles. Due to a software error, the low fuel warning light may not illuminate at the intended remaining fuel level and the miles-to-empty display may incorrectly indicate a positive number despite the tank being empty.

        Risk and remedy
        Risk: The inaccurate fuel display may cause a driver to unexpectedly run out of fuel and the vehicle to stall, increasing the risk of a crash.
        Remedy: Subaru will notify owners, and dealers will reprogram the combination meter software, free of charge. The recall began February 20, 2019. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WTW-82.

        All 3 recalls on the 2018 Subaru Legacy, with the owner complaints on each recalled system

        Guide Buying one used? How to research one car’s history before you pay

        Questions

        What is the most common problem on the 2018 Subaru Legacy?

        Infotainment, with 41 of the 117 complaints. Owners who gave a mileage for it put the median at about 30,000 miles.

        At what mileage do 2018 Subaru Legacy problems start?

        Of the 59 complaints that give a mileage, a quarter came by about 8,000 miles and half by about 23,000.

        Is the 2018 Subaru Legacy better or worse than the 2017 and 2019?

        Counted per year on the road, the 2018 has about as many complaints as the 2017 and fewer complaints than the 2019: 13 a year against 12 and 15.

        How many 2018 Subaru Legacy complaints involve a crash, fire or injury?

        9 of them (8%). The typical vehicle on this site is at 6%.

        Is there a recall for infotainment on the 2018 Subaru Legacy?

        Yes, NHTSA lists a recall on the same system: 18V-773. Its summary says which failure it covers, and that isn't always the one owners describe.

        Other model years