2019 Subaru Ascent · symptom sheet
Windshield cracks or distorts
- 75owner reports
- 16,000median miles
- $1,000median quote
- 0involved a crash
Newest report Feb 18, 2025 · checked Oct 2, 2026
92 of the 441 complaints on this car are about the windshield and wipers. 75 of those describe windshield. Only dead battery is reported more often on this car.
Tick what matches of 75 reports
Windshield on other Ascent years
Report counts are for each model year on its own, so a newer car has had less time to collect them. Model years with too few reports of it for a sheet: 2021.
What this problem usually is
Many windshield complaints are about cracks owners can't explain: a line that starts at the edge of the glass, or a small chip that spreads. Nearly one in five of these complaints mentions it happening again or a second windshield.
What got replaced
Owners who name the part that was replaced mention the windshield (75 reports) and the camera recalibration (5 reports).
Recalls and investigations
One recall on the windshield and wipers covers the 2019 model year. A recall on the same system isn't always the same failure, so read the defect text.
These vehicles may be missing spot welds on, or around, the B-Pillar, compromising vehicle strength.
All 9 recalls on the 2019 Subaru Ascent, with the owner complaints on each recalled system
What owners paid
13 of the 75 reports quote a price. Each dot is one quote. The middle half runs $750 to $1,200.
When it happens
The middle half of failures fell between 8,965 and 25,000 miles, from the 50 reports that gave a mileage.
Is this a known problem?
The manufacturer has sent NHTSA 3 service bulletins or notices for the 2019 Subaru Ascent that deal with this problem. Newest first.
Federal rules make a manufacturer send NHTSA a copy of any notice about a defect that goes to more than one dealer or owner. Most of these are service bulletins, the repair instructions manufacturers send to dealers. NHTSA generally leaves safety recall bulletins out of this file, and recalls are listed separately.
This bulletin announces availability of new door window regulator assemblies and door glass run channel seals in response to limited concerns of erratic operation of the anti-entrapment feature and / or the door glass either not closing or closing very slowly.
This announcement is in regard to settlement in a class action lawsuit for vehicles that will receive a limited warranty extension for original equipment Subaru windshields experiencing a qualifying crack.
This bulletin announces the design change made to the rear gate glass, it is intended to address cases of rust build up along the edge of the rear gate opening of the rear quarter panel.
What owners wrote
“The windshield cracked with no obvious damage. The crack did not start at a chip. Cracked while not driving and no recent rock hits.”
Filed Dec 31, 2024
“Yesterday I got in my vehicle first thing in the morning and there was a crack at the bottom of my windshield. Iâm not parked anywhere near anything that couldâve caused a crack, so it appears to have just randomly cracked for no reason. This morning as Iâm just sitting at the bus stop with my kid the crack got a little bigger.”
Filed Oct 23, 2023
“Windshield broke for no reason. Crack not associated with any damage or weather incident.”
Filed Jul 20, 2023
“Unknown. We bought the car brand new from the Subaru Dealership and the original windshield is on the vehicle. There are 6+ cracks/chips in this windshield all are unexplained. The first crack happened 3 months after purchasing and the lasted crack happened 2 weeks ago.”
Filed Sep 17, 2021
Should you keep driving it?
This page can't tell you that. 0 of 75 reports involved a crash. Owners who file are the ones who had a bad experience, and nobody checks their reports. If the problem affects steering, braking, power or a fire risk, treat it as a safety fault and have it inspected before a long or high-speed drive.
File your own report with NHTSA. Complaint counts are how a problem gets an investigation. How reports land on this sheet.
Guide Paid for this repair before a recall covered it? How recall reimbursement works
Other problems on this car
- Battery dies or the car will not start 137 reports
- Transmission shudders, slips or shifts hard 40 reports
- Engine stalls or loses power while driving 36 reports
- Brakes grind, pulse or wear early 26 reports