Diagsheet

Ram

Ram ProMaster years to avoid

Years to avoid: 2021, 2022 and 2023. Best years: 2016 and 2024.

The 2021, 2022 and 2023 Ram ProMaster draw the most owner complaints for their age: 2021 has 111 complaints (18 for each year on the road), 2022 has 64 complaints (13 for each year on the road) and 2023 has 90 complaints (22 for each year on the road), against a median of 6 a year across the 11 model years old enough to judge.

  • 111complaints
  • 8recall campaigns
  • 1model years with a page

Newest report Sep 29, 2026 · checked Oct 2, 2026

Pick your model year

Owner complaints on file for each year.

Years to avoid

  • 2021

    111 complaints·18 a year·8 recalls

    Most reported: infotainment (24 reports, median 37,000 miles).

  • 2022

    64 complaints·13 a year

    Too few complaints for a page of its own.

  • 2023

    90 complaints·22 a year

    Too few complaints for a page of its own.

Best years

  • 2016

    32 complaints·3 a year

    Too few complaints for a page of its own.

  • 2024

    11 complaints·4 a year

    Too few complaints for a page of its own.

Complaints for each year on the road

Each model year's NHTSA complaints divided by the calendar years it has been on sale, counting this one (a 2018 model has had 9). Older cars have had longer to collect complaints, so raw totals flatter the new ones. Blue bars are the years to avoid.

Complaints for each year on the road, by model year: 2014: 5, 2015: 5, 2016: 3, 2017: 6, 2018: 4, 2019: 8, 2020: 6, 2021: 18, 2022: 13, 2023: 22, 2024: 45'145'153'166'174'188'196'2018'2113'2222'234'24

Within one model, sales change less from year to year than they do between models, so a jump here is mostly a jump in problems. The call: the years to avoid are the (up to three) highest at 1.5 times the model's median rate or more, and the best are the (up to three) lowest at two thirds of it or less, from 2016 on.

Guide How much should a years-to-avoid list decide? What these lists get wrong

At a glance

Where the complaints sit
The 2021 has the most complaints of any Ram ProMaster year here: 111 of 111 (100%).
Problem across the years
Infotainment is the top problem in every model year with a page, 24 reports in all. Pooled across the years, half of the 12 owners who gave a mileage for infotainment were under about 37,000 miles.
Crash, fire and injury reports
4% of Ram ProMaster complaints report a crash, a fire or an injury, against 6% for the typical vehicle on this site.
Recalls on the top problem
Every model year where owners report infotainment also has a recall on the same system. A recall on the same system doesn't always cover the failure owners describe, so compare its summary with the complaints.
When owners filed
Filings peaked in 2022 at 19 (full calendar years only). In 2025 there were 17. So far in 2026, 34 more have come in.
Ram ProMaster First generation (US; Fiat Ducato third, generation platform)

Photo: MercurySable99, Wikimedia Commons, CC BY-SA 4.0

First generation (US; Fiat Ducato third, generation platform)

YearComplaintsA yearRecallsMost reportedMedian miles
2021 avoid111188Infotainment, screen or backup camera fails (24)24,500

Model years with too few complaints for a page of their own: 2014 (61), 2015 (60), 2016 (32), 2017 (57), 2018 (38), 2019 (60), 2020 (42), 2022 (64), 2023 (90), 2024 (11).

Year by year

2021 Ram ProMaster avoid

111 owner complaints, 18 for each year on the road (3.2 times the model median). Most reported: infotainment (24 reports, median 37,000 miles). 1 report involved a crash. 8 recalls, including 25V-552 on the backup camera and 24V-197 on the electrical system.

Questions

What Ram ProMaster years should you avoid?

The 2021, 2022 and 2023 Ram ProMaster draw the most owner complaints for their age: 2021 has 111 complaints (18 for each year on the road), 2022 has 64 complaints (13 for each year on the road) and 2023 has 90 complaints (22 for each year on the road), against a median of 6 a year across the 11 model years old enough to judge.

What are the best years for the Ram ProMaster?

The 2016 and 2024 draw the fewest complaints for their age: 2016 has 32 (3 a year) and 2024 has 11 (4 a year). Model years before 2016 aren't called best, because complaints filed before 2015 aren't in the files this site reads and their counts run short.

What is the most common problem on the Ram ProMaster?

Infotainment, with 24 reports across the 1 model years that have a page here. It's the single most reported problem on the 2021.

How many recalls does the Ram ProMaster have?

8 recall campaigns cover the Ram ProMaster model years 2021 on this site.

How many Ram ProMaster complaints involve a crash, fire or injury?

4% of them, against 6% for the typical vehicle on this site.

Is there a recall for infotainment on the Ram ProMaster?

Yes, on every model year where owners report it.