2014 Ram 3500 · symptom sheet
Suspension noise, struts or alignment
- 34owner reports
- 29,300median miles
- 1involved a crash
Newest report May 24, 2025 · checked Oct 2, 2026
34 of the 187 complaints on this car describe suspension, which makes it the most reported problem on the 2014 3500.
Tick what matches of 34 reports
Suspension on other 3500 years
No other 3500 model year has enough reports of suspension for a sheet of its own. See every 3500 year.
What this problem usually is
Suspension complaints are mostly about noise and handling: a clunk over bumps, a car that pulls to one side, a ride that bounces or leans more than it used to. The more serious reports describe a part breaking or coming loose, and that's where the recalls in this group are concentrated.
What got replaced
Few of these reports name the part that was replaced.
Recalls and investigations
No recall on the suspension system covers the 2014 model year as of Oct 2, 2026.
When it happens
The middle half of failures fell between 7,000 and 102,000 miles, from the 27 reports that gave a mileage.
Is this a known problem?
The manufacturer has sent NHTSA 6 service bulletins or notices for the 2014 Ram 3500 that deal with this problem. Newest first.
Federal rules make a manufacturer send NHTSA a copy of any notice about a defect that goes to more than one dealer or owner. Most of these are service bulletins, the repair instructions manufacturers send to dealers. NHTSA generally leaves safety recall bulletins out of this file, and recalls are listed separately.
Chatter, Shudder, or Vibration From Rear Axle During Turns
Air Suspension Components Star Parts Catalog has been updated to show individual service parts for the compressor assembly. This will allow service technicians to repair the root cause without over repairing the system.
Flash: Air Suspension Control Module (ASCM) System Enhancements This Bulletin involves updating the (ASCM) software. A customer may describe the following: · **Cluster stays awake after ignition is turned off for 10 minutes or more.** · False message Battery ...
Air Suspension Compressor Inoperative This bulletin involves replacing the Air Suspension Compressor Assembly. A small number of customers may experience a Malfunction Indicator Lamp (MIL) illumination.
2 more on the 2014 Ram 3500 page.
What owners wrote
“We were traveling on a highway doing 70mph and the whole truck started to shake really badly. My husband could not steer the vehicle safely, nor could he brake without losing control. He had to slow down until the shaking stopped. When we got back on the road, the vehicle did the same thing three times. This is known issue with Dodge, yet they don't have a fix for it. They call it the "death rattle"”
Filed May 24, 2025
“The rear driver's side upper shock mount was found broken during an inspection. The part showed signs of possible metal fatigue, and not a corrosion induced failure, resulting in the metal stem (retaining the upper shock) to "snap" off the welded shock mount bracket.”
Filed Dec 21, 2021
Should you keep driving it?
This page can't tell you that. 1 of 34 reports involved a crash. Owners who file are the ones who had a bad experience, and nobody checks their reports. If the problem affects steering, braking, power or a fire risk, treat it as a safety fault and have it inspected before a long or high-speed drive.
File your own report with NHTSA. Complaint counts are how a problem gets an investigation. How reports land on this sheet.
Guide Taking it to a shop? How to describe this problem so it gets found