2020 Ram 2500 · symptom sheet
Diesel fuel system or injector problems
- 30owner reports
- 48,000median miles
- 1involved a crash
Newest report Jan 29, 2025 · checked Sep 19, 2026
30 of the 162 complaints on this car describe diesel fuel system, which makes it the most reported problem on the 2020 2500.
Tick what matches of 30 reports
What got replaced
Owners who name the part that was replaced mention the fuel pump (3 reports).
Recalls and investigations
One recall on the fuel system, diesel covers the 2020 model year. A recall on the same system isn't always the same failure, so read the defect text.
Chrysler (FCA US, LLC) is recalling certain 2019-2020 Ram 2500, 3500 pickup trucks, and Ram 3500, 4500, and 5500 cab chassis vehicles equipped with Cummins 6.7L Turbo Diesel engines. The High Pressure Fuel Pump (HPFP) may fail, resulting in a sudden engine stall without warning.
Risk and remedy
Remedy: Dealers will replace the HPFP, update the Powertrain Control Module (PCM) software, and inspect and replace additional fuel system components as necessary, free of charge. Interim owner notification letters to inform owners of the safety recall were mailed on January 4, 2022. Owner notification letters were mailed on May 17, 2022. Phase 2 owner notification letters are expected to be mailed on March 2, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Y78.
NHTSA investigations into the fuel system, diesel on the 2500
High pressure fuel pump failure. Open, led to recall 24V-957.
NHTSA summary
High pressure fuel pump failure. Closed apr 14, 2023.
NHTSA summary
When it happens
The middle half of failures fell between 21,000 and 93,000 miles, from the 12 reports that gave a mileage.
What owners wrote
No report on this problem is short enough to quote in full.
Should you keep driving it?
This page can't tell you that. 1 of 30 reports involved a crash and 1 people were hurt. Owners who file are the ones who had a bad experience, and nobody checks their reports. If the problem affects steering, braking, power or a fire risk, treat it as a safety fault and have it inspected before a long or high-speed drive.
File your own report with NHTSA. Complaint counts are how a problem gets an investigation.