Fourth generation (MQ4) · first-year watch
2025 Kia Sorento Hybrid, day 592
- 43complaints since Feb 17, 2025
- 2recalls
- 1involved a crash
- 11,000median miles at failure
Newest report Sep 25, 2026 · checked Oct 2, 2026
Changed since August
- 3 new complaints in September, mostly about electrical, windshield and wipers and fuel and propulsion.
- Nothing filed yet on sticky steering, transmission failure, engine failure or fire.
- 36th most complaints of the 36 2025 models on this site.
What's been reported
NHTSA's own component codes. One report can cite several.
- Engine22
- Transmission and drivetrain17
- Fuel and propulsion14
- Other10
- Electrical9
- Speed control3
- Airbags1
- Lane keeping1
Problems so far
- Hybrid or EV system warning, loss of power 19 reports
- Engine stalls or loses power while driving 13 reports
- Check engine light or misfire 8 reports
- Loses power when accelerating 5 reports
Recent reports
“For an unknown reason when driving on the highway in heavy traffic the engine started to shake violently causing us to immediately pull over and when we opened the hood the engine was shaking violently. This was a dangerous situation because during this time the engine was not very responsive to input. No warning lights came on at all.”
Filed Jun 25, 2026
“Car will suddenly go into limp mode while driving. Took to dealership and couldn' t find anything wrong. One week later did the same thing. Took back to dealership and haven't heard anything from them yet. It will just go limp and cars coming behind you could crash into you.”
Filed May 26, 2026
“Will be driving when it switches to EV mode it will have no power and go into limp mode. Can't go over 30 mph. This is now the second time this has happened. Dealership tried to say it was because of temperature. Come on.”
Filed Jan 5, 2026
“Driving on highway car would suddenly lose power.it has happened 7 times. 4 times the car told you to get off road pull to sideband leave engine running to have battery recharge.after doing this sometimes it would allow you to continue.not always sometimes would continue to have no power. car has been to 2 dealerships nothing resolved yet. they tell me to wait.”
Filed Aug 15, 2025
At a glance
- Next to the 2023
- The 2025 is too new for a fair per-year comparison. It has 43 complaints so far; the 2023, on sale longer, has 30.
- Top problem
- One problem takes up much of the file: hybrid system, named in 19 of the 43 complaints (44%). Too few of the hybrid system reports give a mileage to say when it starts.
- Crash, fire and injury reports
- Only 1 of the 43 complaints (2%) report a crash, a fire or an injury, well under the 6% typical of vehicles on this site. Counted separately (one report can carry more than one), 1 report mentions a crash and 2 people were hurt.
- Recalls behind the top problems
- 2 recalls are on file, but no problem here has enough reports to set against them.
- When owners filed
- Every complaint so far came in during 2025. So far in 2026, 28 more have come in.
Service bulletins for the 2025 Kia Sorento Hybrid
Kia filed 28 bulletins and other notices with NHTSA that list the 2025 Kia Sorento Hybrid. 1 of them deal with a problem owners have reported on this car. Newest first.
Federal rules make a manufacturer send NHTSA a copy of any notice about a defect that goes to more than one dealer or owner. Most of these are service bulletins, the repair instructions manufacturers send to dealers. NHTSA generally leaves safety recall bulletins out of this file, and recalls are listed separately.
Hybrid or EV system warning, loss of power 1 bulletin · 19 complaints
PARTIAL REPAIR – ELECTRICAL A/C COMPRESSOR This bulletin provides information regarding the partial repair of the Air Conditioning (A/C) compressor assembly on some 2011MY~ Optima Hybrid (TF HEV, JF HEV/PHEV), 2015MY~ Soul EV (PS EV), 2017MY~ Niro (DE HEV/PHEV/EV), 2022MY~ EV6 (CV), 2021MY~ Sorento ...
Recalls
Whether your car is included depends on its VIN. Check yours at nhtsa.gov/recalls.
Kia America, Inc. (Kia) is recalling certain 2025 Kia K4, 2025-2026 Sorento, Sorento Hybrid, Sorento Plug-In Hybrid Electric (PHEV), 2026 Sportage, Sportage Hybrid, Sportage PHEV, K5, EV9, Carnival, and Carnival Hybrid vehicles. Due to a software error, the instrument panel display may fail. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 101, "Controls and Displays" and 138, "Tire Pressure Monitoring System."
Risk and remedy
Remedy: The instrument panel display software will be updated over-the-air (OTA) or by a dealer, free of charge. Owner notification letters are expected to be mailed March 26, 2026. Owners may contact Kia Customer Service at 1-800-333-4542. Kia's number for this recall is SC361. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov on February 9, 2026.
Kia America, Inc. (Kia) is recalling certain 2024-2025 Sorento, 2025 Sorento Hybrid, and 2025 Sorento Plug-In Hybrid vehicles. A software error in the Body Domain Control Unit (BDC) may cause a loss of low beam headlights and taillights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) 108, "Lamps, Reflective Devices, and Associated Equipment."
Risk and remedy
Remedy: Dealers will update the BDC software, free of charge. Owner notification letters were mailed February 21, 2025. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC331.
All 2 recalls on the 2025 Kia Sorento Hybrid, with the owner complaints on each recalled system
Guide Seeing this on your own car? How to file a complaint with NHTSA
The log
Complaints by the month NHTSA received them, newest first. Blue bars mark a month with a recall or an investigation.
Questions
What is the most common problem on the 2025 Kia Sorento Hybrid?
Hybrid system, with 19 of the 43 complaints.
At what mileage do 2025 Kia Sorento Hybrid problems start?
Of the 9 complaints that give a mileage, a quarter came by about 4,000 miles and half by about 11,000.
How many 2025 Kia Sorento Hybrid complaints involve a crash, fire or injury?
1 of them (2%). The typical vehicle on this site is at 6%.
Is there a recall for hybrid system on the 2025 Kia Sorento Hybrid?
No recall on file for the 2025 Kia Sorento Hybrid is on the same system as hybrid system. Another recall may still cover your car, so check its VIN at nhtsa.gov/recalls.