Diagsheet

2024 Jeep Wrangler 4xe · symptom sheet

Hybrid or EV system warning, loss of power

  • 27owner reports
  • 9,000median miles
  • 1involved a crash

Newest report Jun 22, 2026 · checked Sep 9, 2026

190 of the 215 complaints on this car are about the electrical system. 27 of those describe hybrid system.

Tick what matches of 27 reports

25
2
13
1
7

What got replaced

Owners who name the part that was replaced mention the charger or port (13 reports), the traction battery (6 reports) and the inverter (3 reports).

Recalls and investigations

3 recalls on the electrical system cover the 2024 model year. A recall on the same system isn't always the same failure, so read the defect text.

25V-766Nov 6, 2025
Engine

Chrysler (FCA US, LLC) is recalling certain 2023-2025 Jeep Grand Cherokee 4XE and 2024-2025 Jeep Wrangler 4XE Plug-In Hybrid Electric (PHEV) vehicles. Debris inside the engine may cause engine failure, which can result in a loss of drive power and/or an engine compartment fire.

Risk and remedy
Risk: A loss of drive power increases the risk of a crash, and a vehicle fire can increase the risk of injury.
Remedy: Dealers will install a software update and replace the block or engine as necessary, free of charge. Owner notification letters were mailed beginning May 7, 2026. Additional letters will be sent once the final remedy is available. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 78C. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov beginning November 13, 2025.
25V-710Oct 17, 2025
Electrical System:Propulsion System:Hybrid Management:Power Control Unit/Module (Hpcu):Software

Chrysler (FCA US, LLC) is recalling certain 2023-2025 Jeep Wrangler 4XE Plug-In Hybrid Electric (PHEV) vehicles. A software error in an over-the-air (OTA) update may result in a loss of drive power.

Risk and remedy
Risk: A loss of drive power increases the risk of a crash.
Remedy: Dealers will update the telematics box module software, free or charge. Interim notification letters, notifying owners of the safety risk, were mailed November 20, 2025. Additional letters will be sent once the final remedy is available. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is A7C. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning October 23, 2025.
24V-720Sep 27, 2024
Electrical System:Propulsion System:Traction Battery

Chrysler (FCA US, LLC) is recalling certain 2020-2024 Jeep Wrangler 4XE and 2022-2024 Jeep Grand Cherokee 4XE vehicles. The high voltage battery may fail internally and lead to a vehicle fire while parked or driving.

Risk and remedy
Risk: A vehicle fire while parked or driving can increase the risk of injury.
Remedy: This recall is replaced by NHTSA recall number 25V741. Vehicles already repaired under this recall will need to have the new remedy completed. Owners are advised to park outside and away from structures, and not to recharge their vehicles until they are repaired. Dealers will update the high voltage battery pack software and replace the battery pack assembly, if necessary, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed October 11, 2024. Owner notification letters were mailed beginning December 2024. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is 95B. Vehicles in this recall that were previously recalled for the same issue under NHTSA Recall 23V-787 will need to have the new remedy performed.

NHTSA investigations into the electrical system on the Wrangler 4xe

RQ24-012opened Jul 5, 2024
Electrical · model years 2021 to 2024

Loss of motive power. Open.

NHTSA summary
The Office of Defects Investigation (ODI) has identified 68 Vehicle Owner Questionnaire (VOQ) reports for model years (MY) 2021 through 2024 Jeep Wrangler 4xe vehicles alleging a loss of motive power. Recall 22V-865 was issued by the manufacturer to address an engine shutdown condition in certain MY 2021-2023 Wrangler 4xe vehicles. The complaints noted here contain both post recall remedy failures and failures in vehicles not included within the scope of 22V-865. An analysis comparing complaints received before the issuance of recall 22V-865 and complaints outside the scope of the recall has been conducted. The results show the current complaint rate is higher in the out of scope vehicles than it was for vehicles that were later covered by the recall. ODI is opening this Recall Query (RQ) to assess the severity of the alleged defect in vehicles not included in recall 22V-865.ODI will also assess the scope and remedy effectiveness of the recall. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.

When it happens

The middle half of failures fell between 3,000 and 14,000 miles, from the 11 reports that gave a mileage.

123
1624
525
526

What owners wrote

“My leased vehicle has been recalled for lighting on fire while off- I can not park in my garage or near my house. The performance of the vehicle is dependent on it being hybrid. Extremely dissatisfied.”

Filed Oct 14, 2024

“After purchasing a new vehicle, 25 miles in a check engine hybrid system alert appeared. I returned the vehicle and was advised that this is an inherent problem with this vehicle and is part of a major recall and the parts needed are 6 months delayed!!”

Filed Aug 1, 2024

“The red wrench light came on saying that the electrical system needed to be serviced. We took it to our Jeep dealer which we bought it from and they checked the problem and said there's an issue with it that there is no repair for it at the moment and that we should not drive on electrical if at all possible only on gas because it's a hybrid.”

Filed Jul 10, 2024

“Battery drains extremely fast Car stalls in hybrid and electric mode, multiple times daily Must floor pedal to get the car moving, then the electric light blinks Warnings keep coming up on dashboard to Service Hybrid Mode Electric Temporarily Unavailable keeps going on and off Heated seats and steering wheel barely get hot Speakers do not work on left side”

Filed Jun 28, 2024

Should you keep driving it?

This page can't tell you that. 1 of 27 reports involved a crash. Owners who file are the ones who had a bad experience, and nobody checks their reports. If the problem affects steering, braking, power or a fire risk, treat it as a safety fault and have it inspected before a long or high-speed drive.

File your own report with NHTSA. Complaint counts are how a problem gets an investigation.

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