2024 Jeep Wrangler 4xe · symptom sheet

Battery dies or the car will not start

38owner reports
14,000median miles
0involved a crash

Newest report Jun 22, 2026 · checked Sep 9, 2026

142 of the 215 complaints on this car are about the electrical system. 38 of those describe dead battery. Only stalling is reported more often on this car.

Tick what matches of 38 reports

dead after sitting a day or two

needed a jump start

battery replaced more than once

warning lights or messages

the dealer found a drain

the dealer found nothing

What got replaced

Owners who name the part that was replaced mention the battery (35 reports).

Recalls and investigations

2 recalls on the electrical system cover the 2024 model year. A recall on the same system isn't always the same failure, so read the defect text.

25V-710Oct 17, 2025

Electrical System:Propulsion System:Hybrid Management:Power Control Unit/Module (Hpcu):Software

Chrysler (FCA US, LLC) is recalling certain 2023-2025 Jeep Wrangler 4XE Plug-In Hybrid Electric (PHEV) vehicles. A software error in an over-the-air (OTA) update may result in a loss of drive power.

Risk and remedy

Risk: A loss of drive power increases the risk of a crash.
Remedy: Dealers will update the telematics box module software, free or charge. Interim notification letters, notifying owners of the safety risk, were mailed November 20, 2025. Additional letters will be sent once the final remedy is available. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is A7C. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning October 23, 2025.

24V-720Sep 27, 2024

Electrical System:Propulsion System:Traction Battery

Chrysler (FCA US, LLC) is recalling certain 2020-2024 Jeep Wrangler 4XE and 2022-2024 Jeep Grand Cherokee 4XE vehicles. The high voltage battery may fail internally and lead to a vehicle fire while parked or driving.

Risk and remedy

Risk: A vehicle fire while parked or driving can increase the risk of injury.
Remedy: This recall is replaced by NHTSA recall number 25V741. Vehicles already repaired under this recall will need to have the new remedy completed. Owners are advised to park outside and away from structures, and not to recharge their vehicles until they are repaired. Dealers will update the high voltage battery pack software and replace the battery pack assembly, if necessary, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed October 11, 2024. Owner notification letters were mailed beginning December 2024. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is 95B. Vehicles in this recall that were previously recalled for the same issue under NHTSA Recall 23V-787 will need to have the new remedy performed.

NHTSA investigations into the electrical system on the Wrangler 4xe

RQ24-012opened Jul 5, 2024

Electrical · model years 2021 to 2024

Loss of motive power. Open.

NHTSA summary

The Office of Defects Investigation (ODI) has identified 68 Vehicle Owner Questionnaire (VOQ) reports for model years (MY) 2021 through 2024 Jeep Wrangler 4xe vehicles alleging a loss of motive power. Recall 22V-865 was issued by the manufacturer to address an engine shutdown condition in certain MY 2021-2023 Wrangler 4xe vehicles. The complaints noted here contain both post recall remedy failures and failures in vehicles not included within the scope of 22V-865. An analysis comparing complaints received before the issuance of recall 22V-865 and complaints outside the scope of the recall has been conducted. The results show the current complaint rate is higher in the out of scope vehicles than it was for vehicles that were later covered by the recall. ODI is opening this Recall Query (RQ) to assess the severity of the alleged defect in vehicles not included in recall 22V-865.ODI will also assess the scope and remedy effectiveness of the recall. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.

When it happens

The middle half of failures fell between 7,500 and 24,000 miles, from the 19 reports that gave a mileage.

223

1024

1725

926

What owners wrote

“Battery under back seat exploded causing the vehicle fire that destroyed inside of the jeep on 8/31/25 in front of my garage while charging. Vista Fire inspector made an report. Defective battery inside the vehicle.”
Filed Sep 9, 2025

“While driving car, Drive indicator light began to blink, battery light came on, dashboard instructions stated shift car to Park, dashboard instructions stated press Brake and Push Botton to Start, loss of throttle response while car was moving”
Filed Nov 22, 2024

“Vehicle engine shut down while driving and was disabled creating dangerous condition. Vehicle would not start and had to be towed to local service department”
Filed Jul 19, 2024

“Battery drains extremely fast Car stalls in hybrid and electric mode, multiple times daily Must floor pedal to get the car moving, then the electric light blinks Warnings keep coming up on dashboard to Service Hybrid Mode Electric Temporarily Unavailable keeps going on and off Heated seats and steering wheel barely get hot Speakers do not work on left side”
Filed Jun 28, 2024

Should you keep driving it?

This page can't tell you that. 0 of 38 reports involved a crash. Owners who file are the ones who had a bad experience, and nobody checks their reports. If the problem affects steering, braking, power or a fire risk, treat it as a safety fault and have it inspected before a long or high-speed drive.

File your own report with NHTSA. Complaint counts are how a problem gets an investigation.