Diagsheet

First generation

2014 Infiniti QX60

The most reported problem on the 2014 Infiniti QX60 is transmission shudder, with 49 complaints, usually around 90,000 miles.

  • 188owner complaints
  • 7recalls
  • 2involved a crash
  • 74,313median miles at failure

Newest report Sep 8, 2026 · checked Oct 2, 2026

miles

2014 Infiniti QX60
Photo: Mr.choppers, Wikimedia Commons, CC BY-SA 3.0

What is your QX60 doing?

Each one opens a sheet built from the owner reports of that problem on the 2014 model year.

Is the 2014 Infiniti QX60 reliable?

The 2014 Infiniti QX60 has 188 owner complaints on file with NHTSA, below the median of 366 for 2014 SUVs on this site. Of the 11 QX60 model years since 2014, it has the most complaints. Complaint counts rise with sales as well as faults, so read what owners report below before deciding.

At a glance

Next to other model years
Complaints filed before 2015 aren't in the files this site reads, so the 2014 count runs short and isn't compared with the model years next to it.
Top problem
Transmission shudder leads with 49 of the 188 complaints (26%), ahead of stalling at 20. A quarter of the 31 owners who gave a mileage for transmission shudder saw it by about 74,000 miles, and half by about 90,000.
Crash, fire and injury reports
Only 5 of the 188 complaints (3%) report a crash, a fire or an injury, well under the 6% typical of vehicles on this site. Counted separately (one report can carry more than one), 2 reports mention a crash, 2 mention a fire and 1 person was hurt.
Recalls behind the top problems
No recall on file is on the same system as transmission shudder. For those, the complaints are all there is.
When owners filed
Filings peaked in 2021 at 28 and have dropped every year since, to 8 in 2025. So far in 2026, 6 more have come in. Filings on record start in 2015.

When each problem shows up

Each bar covers the middle half of the mileages owners reported for that problem. A quarter saw it earlier, a quarter later. The tick is the median. Most reported: transmission shudders, slips or shifts hard, 49 complaints.

0k25k50k75k100k125k150kyou
Every complaint with a mileage112 of 188
112 complaints state a mileage. The most, 17, fall between 80,000 and 90,000 miles; 3 are past 150,000.
Airbag warning light or recall18 reportsrecall
Brakes grind, pulse or wear early12 reportsrecall
Engine stalls or loses power while driving20 reports

middle half of reports, median tick. The heavier grey bars have 75 or more reports.

Behind you

    Around your mileage

      Ahead of you

        How this compares

        2014 Infiniti QX60188
        Median 2014 model here (95 vehicles)304
        Median 2014 SUV here (36)366

        188 complaints is 1.6 times fewer than the median 2014 model on this site and 1.9 times fewer than the median 2014 SUV. Among the 1 QX60 model years here it ranks 1st for complaints. Counts follow sales volume as much as reliability, so a truck that sells 700,000 a year draws more reports than a sedan that sells 200,000.

        Service bulletins for the 2014 Infiniti QX60

        Infiniti filed 260 bulletins and other notices with NHTSA that list the 2014 Infiniti QX60. 20 of them deal with a problem owners have reported on this car. Newest first.

        Federal rules make a manufacturer send NHTSA a copy of any notice about a defect that goes to more than one dealer or owner. Most of these are service bulletins, the repair instructions manufacturers send to dealers. NHTSA generally leaves safety recall bulletins out of this file, and recalls are listed separately.

        Transmission shudders, slips or shifts hard 3 bulletins · 49 complaints

        • Service bulletinITB15012FApr 29, 2016

          IF YOU CONFIRM: The customer reports a transmission judder (shake, shudder, single or multiple bumps or vibration) AND One of these DTCs is stored: - P17F0 (CVT_JUDDER (T/M INSPECTION)) - P17F1 (CVT_JUDDER (C/U INSPECTION)) NOTE - If a transmission judder (as described ...

        • Service bulletinITB15011BApr 5, 2016

          IF YOU CONFIRM The customer reports a transmission judder (shake, shudder, single or multiple bumps or vibration). NOTE: A new diagnostic logic has been established to enhance the diagnostic process by storing diagnostic trouble codes (DTCs) on Applied Vehicles.

        1 more on this problem
        • Service bulletinITB14061AJan 22, 2015

          IF YOU CONFIRM: When driving an applied vehicle a judder (shudder or multiple bumps or vibrations) happens during one of the following conditions: * during light acceleration below 20 mph with less than 20% throttle opening Or * during constant throttle application at ...

        Engine stalls or loses power while driving 1 bulletin · 20 complaints

        • Service bulletinITB17-026aAug 16, 2018

          INFINITI; FUEL TANK IS EXTREMELY DIFFICULT TO FILL IF CUSTOMER REPORTS: Customer routinely experiences difficulty fueling the vehicle at different fuel stations (filling nozzle shuts off every few seconds while filling at multiple stations and using multiple filling pumps).

        Driveshaft, axle or transfer case problems 6 bulletins · 12 complaints

        • Service bulletinITB17-001EDec 13, 2023

          FLUID LEAK CAUSED BY TRANSFER ASSEMBLY RIGHT SIDE DRIVE SHAFT OIL SEAL

        • Service bulletinITB13-008DMar 29, 2023

          CLICKING NOISE FROM FRONT OR REAR AXLE DURING TAKE-OFF/ACCELERATION

        4 more on this problem
        • Service bulletinITB12-072INov 9, 2022

          ABNORMAL NOISE, VIBRATION AND/OR BINDING FEELING FROM REAR DIFFERENTIAL

        • Service bulletinITB12-072HMay 31, 2022

          INFINITI AWD MODELS; ABNORMAL NOISE, VIBRATION AND/OR JUDDER FROM REAR DIFFERENTIAL

        • Service bulletinITB17-001CFeb 16, 2022

          FLUID LEAK CAUSED BY TRANSFER ASSEMBLY RIGHT SIDE DRIVE SHAFT SEAL

        • Service bulletinITB17-001Jan 20, 2017

          2014 - 2017 QX60; FLUID LEAK CAUSED BY TRANSFER ASSEMBLY RIGHT SIDE DRIVE SHAFT SEAL This bulletin applies only to AWD equipped vehicles. IF YOU CONFIRM Fluid is leaking from the right side of the transfer assembly (see Figure 1). NOTE: The fluid leak is not caused by the seal shown in Figure 1. ACTION 1. DO NOT REPLACE the transfer assembly.

        Hybrid or EV system warning, loss of power 4 bulletins · 11 complaints

        • Service bulletinITB12-072fSep 23, 2020

          2013 JX35, 2014-2019 QX60, 2014-2019 QX60 HYBRID; VIBRATION AND/OR NOISE WHEN MAKING LOW SPEED TURNS

        • Service bulletinITB12-072dSep 28, 2018

          2013 JX35, 2014-2019 QX60, 2014-2017 QX60 HYBRID; VIBRATION AND/OR NOISE WHEN MAKING LOW SPEED TURNS This bulletin applies only to vehicles equipped with AWD (All-Wheel Drive). The APPLIED VEHICLES section has been revised. No other changes have been made.

        2 more on this problem
        • Service bulletinITB17-002aApr 11, 2017

          INFINITI; OIL LEAKING AROUND VALVE TIMING CONTROL SOLENOID VALVE This bulletin does not apply to hybrid vehicles. The Title has been changed. The PARTS INFORMATION and CLAIMS INFORMATION sections have been amended. Discard previous versions of this bulletin.

        • Service bulletinITB17-002Jan 27, 2017

          INFINITI; OIL LEAKING AROUND TIMING CONTROL SOLENOID VALVE This bulletin does not apply to hybrid vehicles. IF YOU CONFIRM Engine oil is leaking from a valve timing control solenoid valve.

        Passenger airbag sensor problems 1 bulletin · 10 complaints

        • Service bulletinITB19-024DSep 19, 2024

          DTC B00A0-00 STOREIF YOU CONFIRM DTC B00A0-00 (OCCUPANT DETECTION SENSOR UNIT) is stored, AND OCS zero point reset cannot be performed,D

        Airbag warning light stays on 1 bulletin · 7 complaints

        • Service bulletinITB18-039Nov 13, 2018

          AIR BAG WARNING LIGHT FLASHING INDICATING SYSTEM DIAGNOSTIC MODE IF YOU CONFIRM The air bag warning light is flashing slowly (repeating 2 seconds ON, 2 seconds OFF). NOTE: If this should occur, the Air Bag Diagnosis Sensor Unit is in Diagnostic Mode and needs to be returned to User Mode. ACTION 1.

        Windshield cracks or distorts 3 bulletins · 5 complaints

        • Service bulletinITB09-039KApr 29, 2024

          WINDSHIELD CRACKING

        • Service bulletinITB09-039eNov 29, 2017

          WINDSHIELD CRACKING Also, warranty information on pages 1 and 8 has been updated. No other changes have been made.

        1 more on this problem
        • Service bulletinITB16-040Oct 5, 2016

          2013 JX35 AND 2014 ? 2015 QX60; DOOR MIRROR GLASS WILL NOT RETURN AFTER SHIFTING REVERSE TO DRIVE Applies to vehicles equipped with Automatic Drive Positioner IF YOU CONFIRM The door mirror glass (LH and RH) automatic tilt down-up feature does not return the ...

        Headlights too dim or fail 1 bulletin · 5 complaints

        • Service bulletinITB03051JFeb 26, 2016

          SERVICE INFORMATION Occasionally customers may notice water vapor or fog in the headlamps. The information, illustrations, and flow chart in this bulletin are provided to help you in determining if an incident for water/condensation in the headlamps is normal or not.

        Complaints filed by year

        Complaints by the year NHTSA received them: 2015: 12, 2016: 9, 2017: 11, 2018: 16, 2019: 26, 2020: 19, 2021: 28, 2022: 24, 2023: 15, 2024: 14, 2025: 8, 2026: 612'159'1611'1716'1826'1919'2028'2124'2215'2314'248'256'26

        28 complaints came in 2021. Owners file in waves when a problem gets press or an investigation, so a spike measures attention as much as failures.

        NHTSA investigations

        EA15-004opened Aug 31, 2015
        Airbags · model years 2014

        Occupant classification system failure. Closed may 2, 2017, led to recall 15V-681.

        NHTSA summary
        In May 2016, Nissan North America issued a safety recall (16V-244) to address the problem of improper classification of adult front seat passengers in approximately 3.3 million vehicles, including those in the scope of this investigation when it was opened (almost one million vehicles) and additional vehicles, as shown below.Nissan models: certain model year 2013-2016 Altima, 2013-2016 LEAF, 2016-2017 Maxima, 2015-016 Murano and Murano Hybrid, 2013-2016 Pathfinder, 2014-2015 Pathfinder Hybrid, 2014-2017 Rogue, 2013-2016 Sentra, 2013-2016 NV200, and 2014-2016 Taxi.Infiniti models: certain model year 2013 JX35, 2014-2017 Q50, 2014-2016 Q50 Hybrid, and 2014-2016 QX60 and QX60 Hybrid.Chevrolet model: certain model year 2015-2016 City Express.Additional information on the above-referenced recalls is available online at NHTSA.gov.Also, the numbers shown in the above failure report summary are for the original vehicle population, as opposed to the entire recall population, and the ODI reports cited are as of May 31, 2016 when Nissan began to notify the affected owners of recall 16V-244.Based on the recall actions taken by Nissan, this Engineering Analysis is closed.Additional information on this closing resume and the investigation are in the EA15-004 public file available online at NHTSA.gov.The ODI reports cited above can be reviewed online at https://www.nhtsa.gov/recalls#vehicle under the following identification numbers: 10583283 10585264 10585349 10585379 10592434 10593399 105
        RQ15-001opened Mar 18, 2015
        Airbags · model years 2014

        Occupant classification system failure. Closed sep 1, 2015.

        NHTSA summary
        In April 2014, Nissan North America launched Safety Recall 14V-138 to address problems with the Occupant Classification System (OCS) algorithm in the following vehicles: model year (MY) 2013-2014 Nissan Altima, Pathfinder, Sentra and LEAF; MY 2013 Infiniti JX35; MY 2014 Infiniti QX60 and Q50; and MY 2013 Nissan NV 200/Taxi vehicles.According to Nissan, the OCS may misclassify adult front passenger occupants and turn off the passenger's frontal air bag for an adult occupant of sufficient weight.In March 2015, the Office of Defects Investigation (ODI) opened this Recall Query after the agency received approximately 124 complaints alleging problems with the OCS after the recall repairs and/or other OCS related repairs were made by Nissan/Infiniti dealers.The majority of the complaints alleged the passenger air bag status light stays on (i.e., indicating passenger air bag is turned off) for adult front passengers of sufficient weight.Many of the complaints stated the dealers have made multiple repairs but the problem still persists.In its June 2015 response to ODI's information request under the Recall Query, Nissan provided approximately 1,121 complaints and field reports on the recalled vehicles.These reports alleged OCS issues similar to the NHTSA reports described above.At this time, NHTSA has received a total of approximately 208 complaints (note: total of 1,271 reports shown in the table above eliminates 58 duplicative reports received by ODI and manufacturer).This Recall Q

        Recalls that include the 2014 Infiniti QX60

        Whether your car is included depends on its VIN. Check yours at nhtsa.gov/recalls.

        16V-244Apr 26, 2016
        Air Bags:Sensor:Occupant Classification

        Nissan North America, Inc. (Nissan) is recalling certain model year 2016-2017 Nissan Maxima, 2013-2016 Nissan Altima, NV200, LEAF, Sentra, and Pathfinder, 2014-2016 Nissan NV200 Taxi, Infiniti QX60, QX60 Hybrid, and Q50 Hybrid, 2014-2017 Nissan Rogue and Infiniti Q50, 2015-2016 Nissan Murano, Murano Hybrid, and Chevrolet City Express, 2014-2015 Nissan Pathfinder Hybrid, and 2013 Infiniti JX35 vehicles. In these vehicles, the front seat passenger Occupant Classification System (OCS) may incorrectly classify an adult passenger as a child or classify the seat as empty despite it being occupied. As a result, the passenger frontal air bag may be turned off and not deploy in the event of a crash.

        Risk and remedy
        Risk: If the passenger frontal air bag does not deploy as intended in the event of a crash, the passenger is at an increased risk of injury.
        Remedy: Nissan will notify their owners. Chevrolet City Express owners will be notified by General Motors. Dealers will reprogram the Air Bag Control Unit (ACU) and OCS Electronic Control Unit (ECU) in Altima, Maxima, Murano, Rogue, and Sentra vehicles, and replace the OCS ECU in LEAF, NV200, NV200 Taxi, Pathfinder, Infiniti Q50, JX35, and QX60 and Chevrolet City Express vehicles, free of charge. Interim notices were sent to owners on May 31, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact Nissan customer service at 1-800-867-7669, Infiniti customer service at 1-888-833-3216 or Chevrolet customer service at 1-800-222-1020.
        15V-681Oct 20, 2015
        Air Bags:Frontal

        Nissan North America, Inc. (Nissan) is recalling certain model year 2013-2015 Altima and Pathfinder vehicles, 2013-2014 Nissan Sentra vehicles, 2013 Infiniti JX35 vehicles, 2014-2015 Infiniti QX60 vehicles and 2014 Infiniti QX60 Hybrid vehicles. The affected vehicles received an incorrect occupant classification system (OCS) control unit during a repair. These OCS control units may incorrectly classify the front passenger seat as empty, when it is occupied by an adult.

        Risk and remedy
        Risk: If the OCS does not detect an adult occupant in the passenger seat, the passenger air bag would be deactivated. Failure of the passenger airbag to deploy during a crash (where deployment is warranted) could increase the risk of injury to the passenger.
        Remedy: Nissan will notify owners, and dealers will update the OCS software, free of charge. The recall began on November 30, 2015. Owners may contact Nissan at 1-800-647-7261.
        15V-033Jan 26, 2015
        Structure:Body:Hood:Hinge And Attachments

        Nissan North America, Inc. (Nissan) is recalling certain model year 2013-2014 Nissan Pathfinder vehicles manufactured June 20, 2012, to November 18, 2013, 2014 Nissan Pathfinder Hybrid vehicles manufactured July 18, 2013, to November 18, 2013, 2013 Infiniti JX35 vehicles manufactured November 29, 2011, to June 14, 2013, and 2014 QX60 vehicles manufactured May 16, 2013, to November 18, 2013, and 2014 Infiniti QX60 Hybrid vehicles manufactured July 18, 2013, to November 18, 2013. In the affected vehicles the hood release cable assembly may have been installed incorrectly preventing the latching claw from fully engaging. The secondary latch may remain in the open position when the hood is closed.

        Risk and remedy
        Risk: If the primary hood latch is released and the secondary latch fails during operation of the vehicle, it could cause the hood to open during vehicle operation impairing the driver's vision, increasing the risk of a vehicle crash.
        Remedy: Nissan will notify owners, and dealers will modify the angle of the hood release mechanism to provide additional length to the release cable, free of charge. The recall began on March 9, 2015. Owners may contact Nissan customer service at 1-800-647-7261.
        15V-012Jan 14, 2015
        Service Brakes

        Nissan North America, Inc. (Nissan) is recalling certain model year 2014-2015 Nissan Pathfinder and Infiniti QX60 vehicles manufactured August 14, 2014, to November 5, 2014, and 2014-2015 Nissan Rogue vehicles manufactured August 12, 2014, to November 15, 2014. During the assembly process, the front wheel hub assembly fasteners may not have been properly torqued.

        Risk and remedy
        Risk: The under-torqued fasteners may result in a brake caliper separating from the wheel assembly causing a reduction in braking performance or reduced steering control. These conditions increase the risk of a crash.
        Remedy: Nissan will notify owners, and dealers will inspect the vehicles and tighten any loose bolts to the proper specification, free of charge. The recall began February 2, 2015. Owners may contact Nissan customer service at 1-800-647-7261.
        14V-229May 2, 2014
        Wheels:Lugs/Nuts/Bolts/Studs

        Nissan North America, Inc. (Nissan) is recalling certain model year 2014 Pathfinder and Rogue vehicles and 2014 Infiniti QX60 vehicles. The right side wheels of the affected vehicles may have one lug nut each that was not properly tightened.

        Risk and remedy
        Risk: If the lug nut becomes loose from not being properly tightened, it may fall off, allowing the other lug nuts to become loose, possibly resulting in a wheel separation, and increasing the risk of a crash.
        Remedy: Nissan will notify owners, and dealers will inspect and tighten any loose lug nuts to the correct specification, free of charge. The recall is expected to begin by the end of June 2014. Owners may contact Nissan customer service at 1-800-647-7261.
        14V-138Mar 25, 2014
        Electrical System:Software

        Nissan North America, Inc. (Nissan) is recalling certain model year 2013-2014 Altima, LEAF, Pathfinder, and Sentra, model year 2013 NV200 (aka Taxi) and Infiniti JX35 and model year 2014 Infiniti Q50 and QX60 vehicles. In the affected vehicles, the occupant classification system (OCS) software may incorrectly classify the passenger seat as empty, when it is occupied by an adult.

        Risk and remedy
        Risk: If the OCS does not detect an adult occupant in the passenger seat, the passenger airbag would be deactivated. Failure of the passenger airbag to deploy during a crash (where deployment is warranted) could increase the risk of injury to the passenger.
        Remedy: Nissan will notify owners, and dealers will update the OCS software, free of charge. The recall began on April 14, 2014. Owners may contact Nissan at 1-800-647-7261.
        13V-445Oct 17, 2013
        Service Brakes, Hydraulic:Antilock/Traction Control/Electronic Limited Slip

        Nissan is recalling certain model year 2013-2014 Nissan Pathfinder vehicles manufactured April 18, 2012, through September 20, 2013; model year 2013 Infiniti JX35 vehicles manufactured September 15, 2011, through January 16, 2013; and model year 2014 Infiniti QX60 vehicles manufactured January 17, 2013, through September 20, 2013. In the affected vehicles, during light braking on rough roads, the antilock brake system (ABS) brake pressure output software may lead to an increase in stopping distance.

        Risk and remedy
        Risk: The increased stopping distance may increase the risk of a crash.
        Remedy: Nissan will notify owners, and dealers will reprogram the ABS, free of charge. The recall began on November 18, 2013. Owners may contact Nissan at 1-800-647-7261.

        All 7 recalls on the 2014 Infiniti QX60, with the owner complaints on each recalled system

        Guide Buying one used? How to research one car’s history before you pay

        Questions

        What is the most common problem on the 2014 Infiniti QX60?

        Transmission shudder, with 49 of the 188 complaints. Owners who gave a mileage for it put the median at about 90,000 miles.

        At what mileage do 2014 Infiniti QX60 problems start?

        Of the 112 complaints that give a mileage, a quarter came by about 42,000 miles and half by about 74,000.

        How many 2014 Infiniti QX60 complaints involve a crash, fire or injury?

        5 of them (3%). The typical vehicle on this site is at 6%.

        Is there a recall for transmission shudder on the 2014 Infiniti QX60?

        No recall on file for the 2014 Infiniti QX60 is on the same system as transmission shudder. Another recall may still cover your car, so check its VIN at nhtsa.gov/recalls.

        Other model years