Diagsheet

Fourth generation (NX4, LWB, US, spec)

2020 Hyundai Tucson

The most reported problem on the 2020 Hyundai Tucson is brake wear, with 44 complaints, usually around 24,000 miles.

  • 178owner complaints
  • 1recalls
  • 5involved a crash
  • 24,000median miles at failure

Newest report Sep 25, 2026 · checked Oct 2, 2026

miles

2020 Hyundai Tucson
Photo: HJUdall, Wikimedia Commons, CC0

What is your Tucson doing?

Each one opens a sheet built from the owner reports of that problem on the 2020 model year.

Is the 2020 Hyundai Tucson reliable?

The 2020 Hyundai Tucson has 178 owner complaints on file with NHTSA, below the median of 233 for 2020 SUVs on this site. Of the 13 Tucson model years since 2014, it has the 9th most complaints. Complaint counts rise with sales as well as faults, so read what owners report below before deciding.

At a glance

Next to the 2019 and 2021
Complaints ease off across these three model years. Counted per year on the road, the 2019 draws 48, the 2020 25 and the 2021 13.
Top problem
Brake wear leads with 44 of the 178 complaints (25%), ahead of engine failure at 27. A quarter of the 10 owners who gave a mileage for brake wear saw it by about 4,000 miles, and half by about 24,000.
Crash, fire and injury reports
7 of the 178 complaints (4%) report a crash, a fire or an injury, a little under the 6% typical of vehicles on this site. Counted separately (one report can carry more than one), 5 reports mention a crash, 2 mention a fire and 5 people were hurt. The most crash reports, 3 of 5, fall under airbag.
Recalls behind the top problems
Brake wear has a recall on the same system (20V-543). Engine failure has none. A recall on the same system doesn't always cover the failure owners describe, so compare its summary with the complaints.
When owners filed
Complaints are still climbing. 2025 brought 40, the most of any year so far. So far in 2026, 31 more have come in.

When each problem shows up

Each bar covers the middle half of the mileages owners reported for that problem. A quarter saw it earlier, a quarter later. The tick is the median. Most reported: brakes grind, pulse or wear early, 44 complaints.

0k25k50k75k100k125k150kyou
Every complaint with a mileage54 of 178
54 complaints state a mileage. The most, 22, fall between 0 and 10,000 miles.
Burns oil or oil level rises24 reports
Engine stalls or loses power while driving17 reports

middle half of reports, median tick. The heavier grey bars have 75 or more reports.

Behind you

    Around your mileage

      Ahead of you

        How this compares

        2020 Hyundai Tucson178
        Median 2020 model here (75 vehicles)219
        Median 2020 SUV here (42)233

        178 complaints is 1.2 times fewer than the median 2020 model on this site and 1.3 times fewer than the median 2020 SUV. Among the 13 Tucson model years here it ranks 9th for complaints. Counts follow sales volume as much as reliability, so a truck that sells 700,000 a year draws more reports than a sedan that sells 200,000.

        Service bulletins for the 2020 Hyundai Tucson

        Hyundai filed 104 bulletins and other notices with NHTSA that list the 2020 Hyundai Tucson. 12 of them deal with a problem owners have reported on this car. Newest first.

        Federal rules make a manufacturer send NHTSA a copy of any notice about a defect that goes to more than one dealer or owner. Most of these are service bulletins, the repair instructions manufacturers send to dealers. NHTSA generally leaves safety recall bulletins out of this file, and recalls are listed separately.

        Brakes grind, pulse or wear early 1 bulletin · 44 complaints

        • Service bulletin20-AT-012HMar 25, 2020

          If you are servicing an applicable vehicle with a (Check Engine Light on) and one or more of the DTC listed below, follow the repair procedure and replace the input/output speed sensor and oil pressure harness.

        Engine failure, knocking or rod bearing 5 bulletins · 27 complaints

        • Service bulletin22-01-023H-2Jul 11, 2023

          A class action lawsuit against Hyundai Motor America (“HMA”) alleges that certain Hyundai vehicles (“Class Vehicles”) were manufactured, marketed, sold, and/or leased with an engine defect that can result in sudden engine seizure, stalling, engine ...

        • Service bulletin22-01-023H-2Nov 3, 2022

          Certain vehicles listed below may experience the Check Engine warning lamp illuminated with DTC P1326 and/or an engine concern/noise related to connecting rod bearing wear or damage.

        3 more on this problem
        • Service bulletin22-01-023H-2Nov 3, 2022

          Certain vehicles may experience the Check Engine warning lamp illuminated with DTC P1326 and/or engine may exhibit abnormal noise, or no crank/no start condition related to connecting rod bearing wear or damage.

        • Service bulletin22-EM-006H-1Apr 28, 2022

          The Powertrain warranty coverage for certain engine repairs and/or replacement where the engine damage or malfunction is related to connecting rod bearing wear, has been extended to 15 years or 150,000 miles from the date of original retail delivery or date ...

        • Service bulletinDBPT6GApr 28, 2022

          Certain vehicles that have completed Service Campaign 966 may experience the Check Engine warning lamp illuminated with DTC P1326 and/or an engine concern/noise related to connecting rod bearing wear or damage.

        Check engine light or misfire 1 bulletin · 20 complaints

        • Service bulletin20-AT-008HFeb 20, 2020

          If you are servicing an applicable vehicle with a “Check Engine” light on and one or more of the DTC listed below, follow the repair procedure and replace the related solenoid and oil pressure harness.

        Engine stalls or loses power while driving 1 bulletin · 17 complaints

        • Service bulletin19-AT-021H-1Dec 17, 2019

          If you are servicing a vehicle with a transmission slipping concern, follow the Service Procedure shown below and perform a stall test. This TSB provides a procedure to test each clutch in the transmission.

        Infotainment, screen or backup camera fails 2 bulletins · 14 complaints

        • Service bulletin21-BE-004HMar 16, 2021

          When using Wireless CarPlay, the system may intermittently auto disconnect. When Wireless CarPlay is disconnected, a pop up message “Phone Not Responding. Please reconnect it and try again” will appear on the radio screen.

        • Service bulletin20-BE-001HJan 16, 2020

          This bulletin provides guidelines to inspect the USB, head unit, and multi-box for common connection conditions. 2. This bulletin presents guidelines to inspect for common Android Auto and Apple CarPlay connection conditions. 3.

        Engine knocking or ticking 2 bulletins · 11 complaints

        • Service campaign24-01-068HAug 19, 2024

          Hyundai is conducting a campaign to enhance the knock sensor software to detect abnormal engine bearing noise before potentially severe engine damage occurs.

        • Service bulletinDBP966Apr 28, 2022

          Hyundai is conducting a service campaign to enhance the knock sensor software to detect abnormal engine bearing noise before potentially severe engine damage occurs.

        Complaints filed by year

        Complaints by the year NHTSA received them: 2020: 19, 2021: 34, 2022: 20, 2023: 10, 2024: 24, 2025: 40, 2026: 3119'2034'2120'2210'2324'2440'2531'26

        40 complaints came in 2025. Owners file in waves when a problem gets press or an investigation, so a spike measures attention as much as failures.

        NHTSA investigations

        AQ23-002opened Nov 17, 2023
        Brakes · model years 2010 to 2021

        Hyundai and kia abs module fires. Open.

        NHTSA summary
        The Office of Defects Investigation (ODI) has received eight Hyundai Motor America (Hyundai) and eight Kia America, Inc. (Kia) Part 573 Recall Reports between 2016 and 2023. The combined 16 safety recalls all involve the antilock braking system (ABS) modules or Hydraulic Electronic Control Units (HECU) manufactured by the equipment supplier Mando. The Part 573 Recall Reports contain varying defect descriptions and differing remedy descriptions for the same or similar equipment supplied by Mando. Safety recalls included in this Audit Query (AQ) review include: Hyundai recalls 20V-520, 20V-543, 21V-161, 21V-160, 21V-303, 22V-056, 22V-810, and 23V-651. Kia recalls 16V-815, 20V-518, 20V-519, 21V-137, 21V-331, 22V-051, 22V-800, and 23V-652 The purpose of this AQ is to evaluate the timeliness and scoping of Hyundai and Kia’s defect decision making and adherence with reporting requirements; and understand the varying defect descriptions and remedies between these recalls.

        Recalls that include the 2020 Hyundai Tucson

        Whether your car is included depends on its VIN. Check yours at nhtsa.gov/recalls.

        20V-543Sep 4, 2020
        Service Brakes, Hydraulic:Antilock/Traction Control/Electronic Limited Slip:Control Unit/Module

        Hyundai Motor America (Hyundai) recalled certain 2019-2021 Tucson vehicles on September 4, 2020. On December 30, 2020, Hyundai expanded the recall population, and added certain 2016-2018 Tucson vehicles. The Anti-lock Brake Hydraulic Electronic Control Unit (HECU) could corrode internally and cause an electrical short, possibly resulting in an engine compartment fire.

        Risk and remedy
        Risk: An engine compartment fire can increase the risk of injury or crash.
        Remedy: Hyundai will notify owners, and dealers will replace the HECU fuse. For 2019-2021 model years, the Electronic Stability Control (ESC) software will also be updated. Recall repairs will be performed free of charge. Owners are advised to park outside and away from structures as a precaution until the recall repair is complete. The recall began November 2, 2020. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 195.

        The recall on the 2020 Hyundai Tucson, with the owner complaints on each recalled system

        Guide NHTSA has an open investigation on this car. What the investigation stages mean

        Questions

        What is the most common problem on the 2020 Hyundai Tucson?

        Brake wear, with 44 of the 178 complaints. Owners who gave a mileage for it put the median at about 24,000 miles.

        At what mileage do 2020 Hyundai Tucson problems start?

        Of the 54 complaints that give a mileage, a quarter came by about 4,000 miles and half by about 24,000.

        Is the 2020 Hyundai Tucson better or worse than the 2019 and 2021?

        Counted per year on the road, the 2020 has fewer complaints than the 2019 and more complaints than the 2021: 25 a year against 48 and 13.

        How many 2020 Hyundai Tucson complaints involve a crash, fire or injury?

        7 of them (4%). The typical vehicle on this site is at 6%.

        Is there a recall for brake wear on the 2020 Hyundai Tucson?

        Yes, NHTSA lists a recall on the same system: 20V-543. Its summary says which failure it covers, and that isn't always the one owners describe.

        Other model years