Third generation
2023 Honda HR-V
The most reported problem on the 2023 Honda HR-V is rear window shattering, with 475 complaints, usually around 12,000 miles.
- 686owner complaints
- 3recalls
- 7involved a crash
- 12,000median miles at failure
Newest report Sep 16, 2026 · checked Oct 2, 2026
What is your HR-V doing?
Each one opens a sheet built from the owner reports of that problem on the 2023 model year.
Is the 2023 Honda HR-V reliable?
The 2023 Honda HR-V has 686 owner complaints on file with NHTSA, 4.1 times the median of 166 for 2023 SUVs on this site. Of the 11 HR-V model years since 2016, it has the most complaints. Complaint counts rise with sales as well as faults, so read what owners report below before deciding.
At a glance
- Next to the 2022 and 2024
- The 2023 stands out from the model years on either side. It draws 172 complaints for each year on the road, while the 2022 draws 18 and the 2024 36.
- Top problem
- One problem takes up much of the file: rear window shattering, named in 475 of the 686 complaints (69%). Rear window shattering tends to show up early. Of the 53 owners who gave a mileage for it, half were under about 12,000 miles and a quarter under about 8,000.
- Crash, fire and injury reports
- Only 8 of the 686 complaints (1%) report a crash, a fire or an injury, well under the 6% typical of vehicles on this site. Counted separately (one report can carry more than one), 7 reports mention a crash and 4 people were hurt.
- Recalls behind the top problems
- Sticky steering has a recall on the same system (24V-744). Windshield has none. A recall on the same system doesn't always cover the failure owners describe, so compare its summary with the complaints.
- When owners filed
- Filings peaked in 2023 at 385 and have dropped every year since, to 32 in 2025. So far in 2026, 15 more have come in.
When each problem shows up
Each bar covers the middle half of the mileages owners reported for that problem. A quarter saw it earlier, a quarter later. The tick is the median. Most reported: rear window shatters or explodes, 475 complaints.
middle half of reports, median tick. The heavier grey bars have 75 or more reports.
Behind you
Around your mileage
Ahead of you
How this compares
686 complaints is 4.5 times the median 2023 model on this site and 4.1 times the median 2023 SUV. Among the 7 HR-V model years here it ranks 1st for complaints. Counts follow sales volume as much as reliability, so a truck that sells 700,000 a year draws more reports than a sedan that sells 200,000.
Service bulletins for the 2023 Honda HR-V
Honda filed 26 bulletins and other notices with NHTSA that list the 2023 Honda HR-V. 3 of them deal with a problem owners have reported on this car. Newest first.
Federal rules make a manufacturer send NHTSA a copy of any notice about a defect that goes to more than one dealer or owner. Most of these are service bulletins, the repair instructions manufacturers send to dealers. NHTSA generally leaves safety recall bulletins out of this file, and recalls are listed separately.
Rear window shatters or explodes 1 bulletin · 475 complaints
American Honda Motor Co., Inc. (AHM) is searching for certain 2023 HR-Vs with a customer complaint of rear windshield shattering.
Windshield cracks or distorts 1 bulletin · 322 complaints
Under certain conditions, affected vehicles may experience the rear window glass cracking or breaking, with no impact, while driving or parked.
Infotainment, screen or backup camera fails 1 bulletin · 24 complaints
When the vehicle is put into reverse, the rear camera may display a black and white image. This could occur intermittently, and can change between color display to a black and white display.
Complaints filed by year
385 complaints came in 2023. Owners file in waves when a problem gets press or an investigation, so a spike measures attention as much as failures.
NHTSA investigations
Front seat belt assemblies may be missing the rivet that secures the quick connector and wire plate. Closed mar 26, 2025.
NHTSA summary
Recalls that include the 2023 Honda HR-V
Whether your car is included depends on its VIN. Check yours at nhtsa.gov/recalls.
Honda (American Honda Motor Co.) is recalling certain 2023-2025 Acura Integra, Civic Type R, CR-V Hybrid, CR-V, HR-V, 2022-2025 Civic, Civic Hatchback, 2024-2025 Acura Integra Type S, 2025 CR-V Fuel Cell EV, Civic Hybrid, and Civic Hatchback Hybrid vehicles. The steering gearbox assembly may have been manufactured incorrectly, which can cause excessive internal friction and lead to difficulty steering the vehicle.
Risk and remedy
Remedy: Dealers will replace the worm gear spring and redistribute or add grease as necessary, free of charge. Owner notification letters were mailed November 18, 2024. Owners may contact Honda Customer Service at 1-888-234-2138. Honda's numbers for this recall are SJS, MJU, QJT and VJV.
Honda (American Honda Motor Co.) is recalling certain 2013-2023 Honda Accord, Civic Coupe, Civic Sedan, Civic Hatchback, Civic Type R, CR-V, HR-V, Ridgeline, Odyssey, Acura ILX, MDX, MDX Hybrid, RDX, RLX, TLX, 2019-2022 Honda Insight, Passport, 2020 Honda CR-V Hybrid, 2018-2019 Honda Clarity PHEV, Fit, and 2015-2020 Honda Accord Hybrid, Pilot, Acura NSX vehicles. The fuel pump inside the fuel tank may fail.
Risk and remedy
Remedy: Dealers will replace the fuel pump module, free of charge. Owner letters were mailed September 6, 2024. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are KGC and KGD. This recall is an expansion of NHTSA recall numbers 21V-215 and 20V-314.
Honda (American Honda Motor Co.) is recalling certain 2023-2024 Accord and HR-V vehicles. The front seat belt pretensioners may be missing the rivet that secures the quick connector and wire plate. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 208, "Occupant Crash Protection," 209, "Seat Belt Assembles," and 210, "Seat Belt Assembly Anchorages."
Risk and remedy
Remedy: Dealers will inspect and replace the seat belt pretensioner assemblies as necessary, free of charge. Owner notification letters were mailed January 8, 2024. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are MG7 and NG5.
All 3 recalls on the 2023 Honda HR-V, with the owner complaints on each recalled system
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Questions
What is the most common problem on the 2023 Honda HR-V?
Rear window shattering, with 475 of the 686 complaints. Owners who gave a mileage for it put the median at about 12,000 miles.
At what mileage do 2023 Honda HR-V problems start?
Of the 94 complaints that give a mileage, a quarter came by about 7,000 miles and half by about 12,000.
Is the 2023 Honda HR-V better or worse than the 2022 and 2024?
Counted per year on the road, the 2023 has more complaints than both the 2022 and the 2024: 172 a year against 18 and 36.
How many 2023 Honda HR-V complaints involve a crash, fire or injury?
8 of them (1%). The typical vehicle on this site is at 6%.