Diagsheet

2017 Honda Accord · symptom sheet

Infotainment screen freezes or goes black

  • 25owner reports
  • 40,000median miles
  • 1involved a crash

Newest report Sep 24, 2026 · checked Oct 2, 2026

25 of the 112 reports of infotainment on the 2017 Accord describe screen freezing.

Part of Infotainment, screen or backup camera fails (112 reports) · also: backup camera failure

No recall on this systemas of Oct 2, 2026
1 crashin 25 reports

Tick what matches of 25 reports

20
4
3
3
19

Screen freezing on other Accord years

No other Accord model year has enough reports of screen freezing for a sheet of its own. See every Accord year.

What got replaced

Owners who name the part that was replaced mention the head unit or screen (23 reports) and the software (3 reports).

Recalls and investigations

No recall on other covers the 2017 model year as of Oct 2, 2026.

NHTSA investigations into other on the Accord

EA09-001opened Jan 5, 2009
Electrical · model years 2003

Ignition shift interlock. Closed oct 14, 2010, led to recall 10V-364.

RQ08-006opened Sep 8, 2008
Electrical · model years 2002 to 2003

Ignition park-shift interlock. Closed jan 5, 2009, led to recall 10V-364.

PE05-002opened Jan 13, 2005
Electrical · model years 1999 to 2002

Ignition-park interlock. Closed feb 2, 2005, led to recall 05V-025.

DP04-006opened Oct 8, 2004
Electrical · model years 1999 to 2001

Ignition-park interlock. Closed jan 13, 2005.

EA03-017opened Sep 9, 2003
Electrical · model years 1998 to 2001

Ignition-park interlock. Closed dec 17, 2003, led to recall 03V-423.

None of these investigations covers the 2017 model year.

When it happens

The middle half of failures fell between 30,095 and 60,000 miles, from the 10 reports that gave a mileage.

Complaints by the year NHTSA received them: 2019: 2, 2020: 4, 2021: 8, 2022: 1, 2023: 5, 2024: 1, 2025: 2, 2026: 22'194'208'211'225'231'242'252'26

What owners wrote

“Backup camera failed. Honda is keeping cheap quality backup cameras that are failing easily. I have seen 1.2 million cars recalled for back up camera issues. My vehicle back up camera not working properly. Very frequently it shows black screen. It works some times and does not work sometimes. This is a serious safety issue. Honda should take responsibility for this. My car model is 2017 honda accord.”

Filed Mar 2, 2024

“The rear backup camera quit working making it more dangerous to back up without it. The dealer was too busy to examine it for awhile. I believe it may be a cable problem like was identified on other Honda models recently because my camera screen is also blank.”

Filed Jun 26, 2023

“Glitchy infotainment system crashes (specifically Apple CarPlay). Users have to unplug phone and plug it back in multiple times while driving.”

Filed Feb 12, 2022

“Rear safety camera defect. Screen is black with no cause. Passenger side camera still works fine indicating it is not a fuse or wire issue.”

Filed Aug 6, 2021

Should you keep driving it?

This page can't tell you that. 1 of 25 reports involved a crash. Owners who file are the ones who had a bad experience, and nobody checks their reports. If the problem affects steering, braking, power or a fire risk, treat it as a safety fault and have it inspected before a long or high-speed drive.

File your own report with NHTSA. Complaint counts are how a problem gets an investigation. How reports land on this sheet.

Guide Taking it to a shop? How to describe this problem so it gets found

Other problems on this car