Diagsheet

Second generation

2020 GMC Acadia

  • 100owner complaints
  • 6recalls
  • 4involved a crash
  • 47,000median miles at failure

Newest report Sep 10, 2026 · checked Sep 15, 2026

miles

2020 GMC Acadia
Photo: MercurySable99, Wikimedia Commons, CC BY-SA 4.0

Is the 2020 GMC Acadia reliable?

The 2020 GMC Acadia has 100 owner complaints on file with NHTSA, less than half the median of 237 for 2020 SUVs on this site. Of the 12 Acadia model years since 2014, it has the 8th most complaints. Complaint counts rise with sales as well as faults, so read what owners report below before deciding.

When each problem shows up

Each bar covers the middle half of the mileages owners reported for that problem. A quarter saw it earlier, a quarter later. The tick is the median. Most reported: infotainment, screen or backup camera fails, 19 complaints.

0k25k50k75k100k125k150kyou

middle half of reports, median tick. Darker bars have 75 or more reports.

Behind you

    Around your mileage

      Ahead of you

        How this compares

        2020 GMC Acadia100
        Median 2020 model here (74 vehicles)217
        Median 2020 SUV here (41)237

        100 complaints is 2.2 times fewer than the median 2020 model on this site and 2.4 times fewer than the median 2020 SUV. Among the 8 Acadia model years here it ranks 8th for complaints. Counts follow sales volume as much as reliability, so a truck that sells 700,000 a year draws more reports than a sedan that sells 200,000.

        Complaints filed by year

        219
        820
        821
        1022
        1123
        1124
        2225
        2826

        28 complaints came in 2026. Owners file in waves when a problem gets press or an investigation, so a spike measures attention as much as failures.

        NHTSA investigations

        PE22-006opened Jul 22, 2022
        Backup camera · model years 2020 to 2021

        Rear-view camera failure. Closed nov 21, 2022, led to recall 22V-709.

        NHTSA summary
        On July 22, 2022, the Office of Defects Investigation (ODI) opened a Preliminary Evaluation (PE22-006) to assess alleged failures of the rear-view camera (RVC) in Model Year (MY) 2020-2021 Cadillac XT5, XT6, and GMC Acadia vehicles. The complaints report that the screen for the RVC is black, sometimes with a red triangle and a circle with a line through it. To date, ODI has received a total of 18 complaints and several EWR Field Reports with allegations of the RVC image failing to display when the vehicle is in reverse. The reports have been received over the past 28 months with most occurring with low vehicle mileage.During the investigation, ODI learned incorrect crimping specifications were utilized in the production of the coaxial cable connector. Improper crimping leads to loss of connection between the RVC and dashboard screen that results in failure of the RVC image to display. Failure or malfunction of the RVC image to display results in reduced visibility of the area behind the vehicle. This limited view may lead to an increased risk of incidents resulting in injury and/or property damage while the vehicle is in reverse.The improperly crimped connectors were only present on subject vehicles equipped with the optional RVC surround vision feature (UV2). Vehicles not equipped with the optional RVC surround vision feature were not affected by this failure. On September 28, 2022, General Motors (GM) filed a defect information report (NHTSA number 22V-709) recalling certai

        Recalls that include the 2020 GMC Acadia

        Whether your car is included depends on its VIN. Check yours at nhtsa.gov/recalls.

        22V-709Sep 22, 2022
        Back Over Prevention: Sensing System: Camera

        General Motors, LLC (GM) is recalling certain 2020-2021 Cadillac XT5, XT6, and GMC Acadia vehicles equipped with the optional Surround Vision feature. The rearview camera coaxial cable connectors may have been crimped improperly, causing the rearview camera to fail or function intermittently.

        Risk and remedy
        Risk: An inoperative rearview camera can reduce the driver's rear visibility, increasing the risk of a crash.
        Remedy: Dealers will replace the coaxial cables, free of charge. Owner notification letters were mailed January 18, 2023. Owners may contact Cadillac customer service at 1-800-458-8006 or GMC customer service at 1-800-462-8782. GM's number for this recall is N222378380.
        21V-115Feb 25, 2021
        Tires

        General Motors LLC (GM) is recalling certain 2020 Buick Enclave, Cadillac XT4, XT5, Escalade, Escalade ESV, Chevrolet Suburban, Tahoe, Traverse, GMC Yukon, Yukon XL, 2018-2021 Chevrolet Express, GMC Savana, 2019-2020 Chevrolet Blazer, Silverado 1500, GMC Acadia, Sierra 1500, and certain Continental tires sold to the aftermarket for various model year 2018-2021 vehicles. The affected tires were cured for too long during production.

        Risk and remedy
        Risk: Over cured tires may develop a break in the sidewall resulting in sudden air loss or a belt edge separation which could lead to a tread/belt loss. Either condition can cause a loss of vehicle control, increasing the risk of a crash.
        Remedy: GM will notify owners, and dealers will inspect the tires, replacing them as necessary, free of charge. The recall began March 22, 2021. Owners may contact GMC customer service at 1-888-988-7267, Buick customer service at 1-866-608-8080, Chevrolet customer service at 1-800-222-1020 or Cadillac customer service at 1-800-458-8006. GM's number for this recall is N212329050.
        20V-684Nov 5, 2020
        Tires

        General Motors LLC (GM) is recalling certain 2020 Buick Enclave, Cadillac XT5, GMC Acadia and Chevrolet Traverse vehicles and 2020-2021 Chevrolet Silverado 1500, GMC Sierra 1500 vehicles. The vehicles may have been manufactured with Continental tires that were overcured.

        Risk and remedy
        Risk: Overcured tires may experience a carcass break in the sidewall resulting in a sudden air loss or could develop a belt edge separation which could lead to partial or full tread/belt loss. Either condition increases the risk of a crash.
        Remedy: GM will notify owners, and dealers will inspect vehicles and replace tires that have DOT number and production mold number combinations identified by Continental, free of charge. The recall began December 17, 2020. Owners may contact GMC customer service at 1-888-988-7267, Buick customer service at 1-866-608-8080, Chevrolet customer service at 1-800-222-1020 or Cadillac customer service at 1-800-458-8006. GM's number for this recall is N202319030.
        20V-668Oct 29, 2020
        Power Train:Automatic Transmission

        General Motors LLC (GM) is recalling certain 2018-2019 Chevrolet Cruze and Buick LaCrosse, 2018-2020 Chevrolet Equinox, Chevrolet Traverse and GMC Terrain, 2018 Chevrolet Malibu, 2019-2020 Buick Encore, Buick Enclave, Cadillac XT4, Chevrolet Blazer and GMC Acadia, and 2020 Cadillac XT6 vehicles. The start/stop accumulator endcap may have missing bolts.

        Risk and remedy
        Risk: Missing bolts on the start-stop accumulator endcap could result in a transmission oil leak and may progress to a loss of propulsion, increasing the risk of a crash. A transmission fluid leak in the presence of an ignition source may increase the risk of fire.
        Remedy: GM will notify owners, and dealers will inspect the start-stop transmission accumulator and replace it if any bolts are missing, free of charge. The recall began December 15, 2020. Owners may contact GMC customer service at 1-888-988-7267, Buick Customer service at 1-866-608-8080, Chevrolet customer service at 1-800-222-1020 or Cadillac customer service at 1-800-458-8006. GM's number for this recall is N202313440.
        20V-639Oct 15, 2020
        Fuel System, Gasoline:Delivery:Fuel Pump

        General Motors LLC (GM) is recalling certain 2020 Buick Enclave, Cadillac XT5, Cadillac XT6, Chevrolet Traverse, and GMC Acadia vehicles. The fuel pump's jet nozzle may have a plastic burr remaining from the manufacturing process, possibly causing a blocked nozzle and an insufficient fuel supply to the engine.

        Risk and remedy
        Risk: Insufficient fuel supply can result in an engine stall without warning, increasing the risk of a crash.
        Remedy: GM will notify owners, and dealers will replace the fuel pump module. The recall began November 16, 2020. Owners may contact GMC customer service at 1-888-988-7267, Buick Customer service at 1-866-608-8080, Chevrolet customer service at 1-800-222-1020 or Cadillac customer service at 1-800-458-8006. GM's number for this recall is N202314760.
        20V-446Jul 30, 2020
        Air Bags:Side/Window:Curtain:Inflator

        General Motors, LLC. (GM) is recalling certain 2020 Buick Enclave, Cadillac XT5 and XT6, Chevrolet Blazer, Silverado 1500, 2500 and 3500 and Traverse and GMC Acadia and Sierra 1500, 2500 and 3500 vehicles. The diffuser component of the Roof-Rail Air Bag (RRAB) inflator may not have been properly crimped to the inflator and could separate from the inflator during air bag deployment.

        Risk and remedy
        Risk: If the diffuser separates from the inflator during deployment, RRAB performance may be degraded, increasing the risk of injury in a crash.
        Remedy: GM will notify owners, and dealers will replace the suspect RRAB modules, free of charge. The recall began September 3, 2020. Owners may contact Chevrolet customer service at 1-800-630-2438, Cadillac customer service at 1-800-333-4223, or Buick customer service at 1-800-521-7300. GM's number for this recall is N202305380.

        Other model years

        20144272015243201623620177022018393201938220201002021148