2015 Ford Taurus · symptom sheet
Infotainment, screen or backup camera fails
- 74owner reports
- 91,000median miles
- 3involved a crash
Newest report Sep 17, 2026 · checked Oct 2, 2026
123 of the 274 complaints on this car are about the backup camera. 74 of those describe infotainment, which makes it the most reported problem on the 2015 Taurus.
Narrower sheets: Backup camera goes black or freezes (45 reports)
Tick what matches of 74 reports
Infotainment on other Taurus years
No other Taurus model year has enough reports of infotainment for a sheet of its own. See every Taurus year.
What this problem usually is
Screen complaints read like a list of small betrayals. The display goes black or freezes, the backup camera shows nothing when you shift into reverse, CarPlay or Android Auto keeps dropping, or the radio changes volume on its own. Many owners had a software update that didn't fix it. A narrower sheet covers backup camera failures on their own, and another covers screens that freeze.
What got replaced
Owners who name the part that was replaced mention the camera (67 reports) and the head unit or screen (25 reports).
Recalls and investigations
One recall on the backup camera covers the 2015 model year. A recall on the same system isn't always the same failure, so read the defect text.
The rearview camera may display a distorted, intermittent, or blank image when the vehicle is in reverse.
All 6 recalls on the 2015 Ford Taurus, with the owner complaints on each recalled system
NHTSA investigations into the backup camera on the Taurus
Windshield wiper. Closed jun 12, 2001.
Windshield wiper. Closed aug 6, 1999.
Audio system fires. Closed may 8, 1998.
Alleged defective tie rods. Closed aug 30, 1995.
Plastic trim panel separation. Closed aug 31, 1995.
Power steering fluid fires. Closed jan 26, 1995.
Fires in ignition switch. Closed jan 27, 1992.
Pwr seat malfunc - fire. Closed oct 31, 1989.
None of these investigations covers the 2015 model year.
When it happens
The middle half of failures fell between 60,000 and 120,000 miles, from the 38 reports that gave a mileage.
Is this a known problem?
The manufacturer has sent NHTSA 5 service bulletins or notices for the 2015 Ford Taurus that deal with this problem. Newest first.
Federal rules make a manufacturer send NHTSA a copy of any notice about a defect that goes to more than one dealer or owner. Most of these are service bulletins, the repair instructions manufacturers send to dealers. NHTSA generally leaves safety recall bulletins out of this file, and recalls are listed separately.
Some 2015-2017 vehicles may experience a no crank concern due to a security access key table error. When attempting to program keys or perform a parameter reset, the procedure may fail and the Integrated Diagnostic System (IDS) scan tool may display an error ...
SOME 2013-2016 FUSION/ESCAPE/MKT/FLEX/MKS/TAURUS, 2015-2016 MKZ/MKC/EDGE AND 2016 MKX VEHICLES MAY EXHIBIT VARIOUS RADIO CONCERNS INCLUDING: SPEAKER STATIC WITH KEY-OFF, NO AUDIO AFTER VEHICLE IS FIRST STARTED WITH DIAGNOSTIC TROUBLE CODE (DTC) U0184, NO ...
Some 2012-2016 vehicles equipped with a touchscreen navigation system and the language set to Arabic may exhibit a blank screen.
Touchscreen navigation system - arabic language - blank screen
1 more on the 2015 Ford Taurus page.
What owners wrote
“Backup camera of 2015 Ford Taurus. The screen will be blank or the picture may be upside down or it says report to the dealership immediately. Does not happen every time but most times. I backed into a UPS van because the camera did not work”
Filed Sep 24, 2025
“The rear camera is intermittently working. It tgen goes to black screen and says see dealership for help. It appears ford is aware of this issue and recalled numerous vehicles but not the taurus in their massive recall.”
Filed Sep 18, 2025
“My back-up camera has been a blank screen or a distorted screen for about 4 weeks now, but I noticed that the 2015 Taurus if not on the list with the other recalls”
Filed Sep 10, 2025
“Rear backup camera works intermittently, when failing says contact dealer. Makes it unreliable and eventually may lead to an accident due to unexpected visibility issues when backing up.”
Filed Aug 16, 2025
Should you keep driving it?
This page can't tell you that. 3 of 74 reports involved a crash. Owners who file are the ones who had a bad experience, and nobody checks their reports. If the problem affects steering, braking, power or a fire risk, treat it as a safety fault and have it inspected before a long or high-speed drive.
File your own report with NHTSA. Complaint counts are how a problem gets an investigation. How reports land on this sheet.
Guide Paid for this repair before a recall covered it? How recall reimbursement works
Other problems on this car
- Engine stalls or loses power while driving 43 reports
- Fuel pump failure 39 reports
- Power steering cuts out or goes heavy 31 reports