2015 Ford Taurus · symptom sheet
Infotainment, screen or backup camera fails
- 69owner reports
- 92,000median miles
- 3involved a crash
Newest report Sep 3, 2026 · checked Sep 9, 2026
117 of the 268 complaints on this car are about the backup camera. 69 of those describe infotainment, which makes it the most reported problem on the 2015 Taurus.
Tick what matches of 69 reports
What got replaced
Owners who name the part that was replaced mention the camera (62 reports) and the head unit or screen (24 reports).
Recalls and investigations
One recall on the backup camera covers the 2015 model year. A recall on the same system isn't always the same failure, so read the defect text.
Ford Motor Company (Ford) is recalling certain 2015-2019 Flex, 2015 Explorer, Lincoln MKT, Lincoln MKZ, 2015-2016 C-Max, Escape, Taurus, 2016 Fusion, 2018-2019 Taurus, 2019 Lincoln MKT, Fiesta, and 2020 Mustang vehicles. The rearview camera may display a distorted, intermittent, or blank image when the vehicle is in reverse.
Risk and remedy
Remedy: Dealers will inspect and replace the rearview camera as necessary, free of charge. This will be a phased campaign, with the remedy becoming available in different phases based on model and model years. Interim letters notifying owners of the safety risk were mailed on October 25, 2025. Additional letters will be mailed once the final remedy is available on each phase. Mustang owner notification letters were mailed January 2, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25SA9. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on October 14, 2025.
NHTSA investigations into the backup camera on the Taurus
Windshield wiper. Closed jun 12, 2001.
NHTSA summary
Windshield wiper. Closed aug 6, 1999.
NHTSA summary
Audio system fires. Closed may 8, 1998.
NHTSA summary
Alleged defective tie rods. Closed aug 30, 1995.
NHTSA summary
Plastic trim panel separation. Closed aug 31, 1995.
NHTSA summary
Power steering fluid fires. Closed jan 26, 1995.
NHTSA summary
Fires in ignition switch. Closed jan 27, 1992.
NHTSA summary
Pwr seat malfunc - fire. Closed oct 31, 1989.
NHTSA summary
None of these investigations covers the 2015 model year.
When it happens
The middle half of failures fell between 60,000 and 120,000 miles, from the 34 reports that gave a mileage.
What owners wrote
“Backup camera of 2015 Ford Taurus. The screen will be blank or the picture may be upside down or it says report to the dealership immediately. Does not happen every time but most times. I backed into a UPS van because the camera did not work”
Filed Sep 24, 2025
“The rear camera is intermittently working. It tgen goes to black screen and says see dealership for help. It appears ford is aware of this issue and recalled numerous vehicles but not the taurus in their massive recall.”
Filed Sep 18, 2025
“My back-up camera has been a blank screen or a distorted screen for about 4 weeks now, but I noticed that the 2015 Taurus if not on the list with the other recalls”
Filed Sep 10, 2025
“Rear backup camera works intermittently, when failing says contact dealer. Makes it unreliable and eventually may lead to an accident due to unexpected visibility issues when backing up.”
Filed Aug 16, 2025
Should you keep driving it?
This page can't tell you that. 3 of 69 reports involved a crash. Owners who file are the ones who had a bad experience, and nobody checks their reports. If the problem affects steering, braking, power or a fire risk, treat it as a safety fault and have it inspected before a long or high-speed drive.
File your own report with NHTSA. Complaint counts are how a problem gets an investigation.
Other problems on this car
- Engine stalls or loses power while driving 43 reports
- Fuel pump failure 39 reports
- Power steering cuts out or goes heavy 31 reports