Diagsheet

2015 Ford Taurus · symptom sheet

Backup camera goes black or freezes

  • 45owner reports
  • 100,000median miles
  • 2involved a crash

Newest report Sep 17, 2026 · checked Oct 2, 2026

45 of the 74 reports of infotainment on the 2015 Taurus describe backup camera failure.

Part of Infotainment, screen or backup camera fails (74 reports)

1 recall on this systemcovering the 2015 model year
2 crashesin 45 reports

Tick what matches of 45 reports

16
12
6
34

Backup camera failure on other Taurus years

No other Taurus model year has enough reports of backup camera failure for a sheet of its own. See every Taurus year.

What got replaced

Owners who name the part that was replaced mention the camera (45 reports) and the head unit or screen (25 reports).

Recalls and investigations

One recall on the backup camera covers the 2015 model year. A recall on the same system isn't always the same failure, so read the defect text.

25V-695Oct 13, 2025
Back Over Prevention: Sensing System: Camera

The rearview camera may display a distorted, intermittent, or blank image when the vehicle is in reverse.

Risk, remedy and owner complaints on recall 25V-695

All 6 recalls on the 2015 Ford Taurus, with the owner complaints on each recalled system

NHTSA investigations into the backup camera on the Taurus

EA99-023opened Aug 6, 1999
Visibility · model years 1993

Windshield wiper. Closed jun 12, 2001.

PE99-015opened Feb 24, 1999
Visibility · model years 1993

Windshield wiper. Closed aug 6, 1999.

SQ98-008opened May 4, 1998
Electrical · model years 1991

Audio system fires. Closed may 8, 1998.

DP95-004opened Aug 8, 1995
Other · model years 1987 to 1993

Alleged defective tie rods. Closed aug 30, 1995.

PE95-026opened May 1, 1995
Other · model years 1992

Plastic trim panel separation. Closed aug 31, 1995.

DP94-006opened Jul 11, 1994
Other · model years 9999

Power steering fluid fires. Closed jan 26, 1995.

PE91-128opened Sep 17, 1991
Electrical · model years 1986 to 1989

Fires in ignition switch. Closed jan 27, 1992.

PE89-125opened Jun 1, 1989
Electrical · model years 1987 to 1988

Pwr seat malfunc - fire. Closed oct 31, 1989.

None of these investigations covers the 2015 model year.

When it happens

The middle half of failures fell between 50,000 and 120,000 miles, from the 18 reports that gave a mileage.

Complaints by the year NHTSA received them: 2022: 1, 2025: 13, 2026: 311'2213'2531'26

What owners wrote

“This vehicle has had a recall on the backup camera for nearly a year & no information from Ford on a solution or repair. The camera issue is very frustrating & intermittent failing during use.”

Filed Aug 14, 2026

“Backup camera delayed display of rear view when in reverse, followed by a message stating the camera was unavailable, to contact the dealer. Small impact with parking sign when backing into the parking spot.”

Filed Feb 11, 2026

“back up camera stopped working which would help to avoid accidents backing up. when i am backing up it goes black or it says contact the manufacturer. It has been. like this for over a year and there is a recall that states they dont have a solution yet for the issue.”

Filed Oct 17, 2025

“Back up camera does not always work. At times there is a blank screen saying to contact dealer.”

Filed May 2, 2025

Should you keep driving it?

This page can't tell you that. 2 of 45 reports involved a crash. Owners who file are the ones who had a bad experience, and nobody checks their reports. If the problem affects steering, braking, power or a fire risk, treat it as a safety fault and have it inspected before a long or high-speed drive.

File your own report with NHTSA. Complaint counts are how a problem gets an investigation. How reports land on this sheet.

Guide Paid for this repair before a recall covered it? How recall reimbursement works

Other problems on this car