Diagsheet

2015 Ford Taurus · symptom sheet

Backup camera goes black or freezes

  • 43owner reports
  • 100,000median miles
  • 2involved a crash

Newest report Sep 3, 2026 · checked Sep 19, 2026

43 of the 70 reports of infotainment on the 2015 Taurus describe backup camera failure.

Part of Infotainment, screen or backup camera fails (70 reports)

Tick what matches of 43 reports

16
12
6
32

What got replaced

Owners who name the part that was replaced mention the camera (43 reports) and the head unit or screen (24 reports).

Recalls and investigations

One recall on the backup camera covers the 2015 model year. A recall on the same system isn't always the same failure, so read the defect text.

25V-695Oct 13, 2025
Back Over Prevention: Sensing System: Camera

Ford Motor Company (Ford) is recalling certain 2015-2019 Flex, 2015 Explorer, Lincoln MKT, Lincoln MKZ, 2015-2016 C-Max, Escape, Taurus, 2016 Fusion, 2018-2019 Taurus, 2019 Lincoln MKT, Fiesta, and 2020 Mustang vehicles. The rearview camera may display a distorted, intermittent, or blank image when the vehicle is in reverse.

Risk and remedy
Risk: A rearview camera that fails to properly display an image can reduce the driver’s view behind the vehicle, increasing the risk of a crash.
Remedy: Dealers will inspect and replace the rearview camera as necessary, free of charge. This will be a phased campaign, with the remedy becoming available in different phases based on model and model years. Interim letters notifying owners of the safety risk were mailed on October 25, 2025. Additional letters will be mailed once the final remedy is available on each phase. Mustang owner notification letters were mailed January 2, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25SA9. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on October 14, 2025.

NHTSA investigations into the backup camera on the Taurus

EA99-023opened Aug 6, 1999
Visibility · model years 1993

Windshield wiper. Closed jun 12, 2001.

NHTSA summary
ODI has received 50 additional complaiints on MY 1993 Ford Taurus and Mercury Sable vehicles alleging malfunction of the windshield wiper system including; intermittent or complete stoppage of wiper sweeping; inadequate sweep speed; and other general complaints of poor performace.In some cases, the owner alleges havingto leave the roadway or roll down the window and manually restart the sweeping motion of the wiper arms.Other complaints allege that the wiper sweeps too slowly at the maximum speed setting resulting in inadequate vision during heavy precipition.Some complaints allge repeated wiper system malfunctions despirt having their vehicles serviced at Ford dealerships of replacement of the multi-function switch and/or wiper motor.Ford provided its response to an Information Request Letter indicating that the same wiper motor is used on the MY 1987-1993 Taurus and Sable; however, warranty and complaint data show that the MY 1993 is over represented and may warrant particular attention.An Engineering Ananlysis is necessary to determine if a potential safety defect exists.
PE99-015opened Feb 24, 1999
Visibility · model years 1993

Windshield wiper. Closed aug 6, 1999.

NHTSA summary
ALLEGED THAT THE WINDSHIELD WIPERS FAIL WITHOUT WARNING
SQ98-008opened May 4, 1998
Electrical · model years 1991

Audio system fires. Closed may 8, 1998.

NHTSA summary
SEE RESUME FOR DETAILS.
DP95-004opened Aug 8, 1995
Other · model years 1987 to 1993

Alleged defective tie rods. Closed aug 30, 1995.

NHTSA summary
ALLEGED DEFECTIVE TIE RODS
PE95-026opened May 1, 1995
Other · model years 1992

Plastic trim panel separation. Closed aug 31, 1995.

NHTSA summary
There is no summary currently available
DP94-006opened Jul 11, 1994
Other · model years 9999

Power steering fluid fires. Closed jan 26, 1995.

NHTSA summary
POWER STEERING FLUID FIRES
PE91-128opened Sep 17, 1991
Electrical · model years 1986 to 1989

Fires in ignition switch. Closed jan 27, 1992.

NHTSA summary
There is no summary currently available
PE89-125opened Jun 1, 1989
Electrical · model years 1987 to 1988

Pwr seat malfunc - fire. Closed oct 31, 1989.

NHTSA summary
===

None of these investigations covers the 2015 model year.

When it happens

The middle half of failures fell between 50,000 and 120,000 miles, from the 17 reports that gave a mileage.

122
1325
2926

What owners wrote

“This vehicle has had a recall on the backup camera for nearly a year & no information from Ford on a solution or repair. The camera issue is very frustrating & intermittent failing during use.”

Filed Aug 14, 2026

“Backup camera delayed display of rear view when in reverse, followed by a message stating the camera was unavailable, to contact the dealer. Small impact with parking sign when backing into the parking spot.”

Filed Feb 11, 2026

“back up camera stopped working which would help to avoid accidents backing up. when i am backing up it goes black or it says contact the manufacturer. It has been. like this for over a year and there is a recall that states they dont have a solution yet for the issue.”

Filed Oct 17, 2025

“Backup camera of 2015 Ford Taurus. The screen will be blank or the picture may be upside down or it says report to the dealership immediately. Does not happen every time but most times. I backed into a UPS van because the camera did not work”

Filed Sep 24, 2025

Should you keep driving it?

This page can't tell you that. 2 of 43 reports involved a crash. Owners who file are the ones who had a bad experience, and nobody checks their reports. If the problem affects steering, braking, power or a fire risk, treat it as a safety fault and have it inspected before a long or high-speed drive.

File your own report with NHTSA. Complaint counts are how a problem gets an investigation.

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