2020 Ford Fusion · symptom sheet
Engine stalls or loses power while driving
- 25owner reports
- 49,118median miles
- 0involved a crash
Newest report Aug 15, 2026 · checked Sep 9, 2026
131 of the 178 complaints on this car are about the electrical system. 25 of those describe stalling, which makes it the most reported problem on the 2020 Fusion.
Tick what matches of 25 reports
What got replaced
Owners who name the part that was replaced mention the battery (4 reports).
Recalls and investigations
2 recalls on the electrical system cover the 2020 model year. A recall on the same system isn't always the same failure, so read the defect text.
Ford Motor Company (Ford) is recalling certain 2016-2019 Lincoln MKC, 2016-2023 Explorer, 2019-2020 Fusion, 2019-2024 Ranger, 2020-2022 Lincoln Corsair, Escape, 2021-2024 Bronco, Bronco Sport, and 2022-2024 Maverick vehicles. The engine block heater may crack and develop a coolant leak, causing it to short circuit when the block heater is plugged in.
Risk and remedy
Remedy: Owners are advised not to plug in their block heater until the vehicle is remedied. Dealers will replace the block heater, free of charge. Owners will also have a alternative option to replace engine block heater element with a threaded blanking plug, and remove the block heater electrical cord. Interim letters, notifying owners of the safety risk, were mailed December 3, 2025. Additional letters will be sent once the final remedy is available, anticipated September 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25SA4. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on October 15, 2025.
Ford Motor Company (Ford) is recalling certain 2019-2020 Fusion PHEV vehicles. The battery energy control module (BECM) may become damaged due to excessive voltage and current flow.
Risk and remedy
Remedy: Owners are advised not to charge their vehicles until the remedy is completed. Dealers will replace the battery and update the BECM software for free, or Ford will repurchase the vehicle. If your vehicle is currently operating normally, Ford has authorized dealers to replace the fuse block and a software update as an interim repair before the availability of remedy parts for the final repair. This repair will be free of charge (parts and labor). As an alternative remedy, Ford is offering a vehicle refund. Please see Ford's owner notification letter or contact Ford for full details. Owner notification letters were mailed May 15, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S33.
NHTSA investigations into the electrical system on the Fusion
Electronic throttle body malfunction. Closed feb 28, 2014.
NHTSA summary
None of these investigations covers the 2020 model year.
When it happens
The middle half of failures fell between 25,000 and 65,000 miles, from the 13 reports that gave a mileage.
What owners wrote
“While driving at 75mph on the freeway, my 2020 Ford Fusion suffered a sudden, catastrophic EcoBoost engine coolant failure. The vehicle instantly lost power and dropped to 35mph in active traffic, creating an extreme highway collision hazard. A mechanic has confirmed internal coolant intrusion in the engine block.”
Filed Jul 12, 2026
“Failure of the Flywheel. Itâs broken in pieces according to the dealership at greenway Ford. Did some searching on line and other people have report the same issues. The problem is they installed crappy plates that crack between 60k-90k miles. As others have reported the Luckily for them It was at an intersection and could pull over to the side of the road but imagine if this happens to you while on the freeway!”
Filed Nov 13, 2023 · 90,000 miles
“the first time the incident happened I was driving home from work, i took and a turn and lost power, the car indicated a message that read " Auto StartStop Shift to P, then restart Engine. I tried starting my car a few times and it turned on. A week later I was driving on the highway and it happend. I pulled over and same thing. I took it to a Ford dealership and they couldn't replicate the problem.”
Filed Aug 24, 2023
“Fusion is surging while shifting or lack of. Some of them being more violent than others, sometimes pulling the steering wheel to the left or right. When coming to a stop in city driving when the fusion doesnât shift the fusion stalls. The initial shift is also very rough into any gear (drive, reverse, and/or back to neutral.”
Filed Feb 8, 2023
Should you keep driving it?
This page can't tell you that. 0 of 25 reports involved a crash. Owners who file are the ones who had a bad experience, and nobody checks their reports. If the problem affects steering, braking, power or a fire risk, treat it as a safety fault and have it inspected before a long or high-speed drive.
File your own report with NHTSA. Complaint counts are how a problem gets an investigation.