Diagsheet

2019 Ford Fiesta · symptom sheet

Backup camera goes black or freezes

  • 32owner reports
  • 36,000median miles
  • 2involved a crash

Newest report Sep 23, 2026 · checked Oct 2, 2026

32 of the 41 reports of infotainment on the 2019 Fiesta describe backup camera failure.

Part of Infotainment, screen or backup camera fails (41 reports)

2 recalls on this systemcovering the 2019 model year
2 crashesin 32 reports

Tick what matches of 32 reports

13
2
7
10
27

Backup camera failure on other Fiesta years

No other Fiesta model year has enough reports of backup camera failure for a sheet of its own. See every Fiesta year.

What got replaced

Owners who name the part that was replaced mention the camera (32 reports) and the head unit or screen (12 reports).

Recalls and investigations

2 recalls on the backup camera cover the 2019 model year. A recall on the same system isn't always the same failure, so read the defect text.

25V-695Oct 13, 2025
Back Over Prevention: Sensing System: Camera

The rearview camera may display a distorted, intermittent, or blank image when the vehicle is in reverse.

Risk, remedy and owner complaints on recall 25V-695

24V-951Dec 20, 2024
Back Over Prevention: Sensing System: Camera

The rearview camera may intermittently display a blank or distorted image.

Risk, remedy and owner complaints on recall 24V-951

All 3 recalls on the 2019 Ford Fiesta, with the owner complaints on each recalled system

When it happens

The middle half of failures fell between 30,000 and 100,000 miles, from the 11 reports that gave a mileage.

Complaints by the year NHTSA received them: 2025: 17, 2026: 1517'2515'26

What owners wrote

“I was suppose to get a 2nd letter about the recall for the rear view camera to be fixed yet I never got the letter I got the 1st one but not the 2nd one I have been to the dealership they said to me it would be this month but now talking about not till December yet I heard from other ppl has gotten their fix why is it taking so long for me to get my letter”

Filed Sep 23, 2026

“My back up camera has been recalled. No parts are available to get it fixed. I have children in my car on a daily. The camera is getting worse. I can't even sell it because the safety recall is in the Car Fax Report. I don't want to drive this car anymore. What are my options?”

Filed Dec 30, 2025

“My rear backup camera has stopped working also, first picture froze often, then I got black and white moving lines in it, now it just shows camera not available all the time.”

Filed Sep 14, 2025

“Rearview camera disconnects and shows either a blank image or a garbled image. Same as other 2019 Ford Fiesta recalled back cameras. My vehicle's VIN number has not been included in the original recall.”

Filed Jul 8, 2025

Should you keep driving it?

This page can't tell you that. 2 of 32 reports involved a crash. Owners who file are the ones who had a bad experience, and nobody checks their reports. If the problem affects steering, braking, power or a fire risk, treat it as a safety fault and have it inspected before a long or high-speed drive.

File your own report with NHTSA. Complaint counts are how a problem gets an investigation. How reports land on this sheet.

Guide Paid for this repair before a recall covered it? How recall reimbursement works