Second generation (Captiva Sport, US fleet)
2014 Chevrolet Captiva
The most reported problem on the 2014 Chevrolet Captiva is dead battery, with 20 complaints, usually around 80,000 miles.
- 135owner complaints
- 0recalls
- 7involved a crash
- 65,000median miles at failure
Newest report Aug 18, 2023 · checked Oct 2, 2026
Problem sheets
No single problem on the 2014 Chevrolet Captiva has enough owner reports for a sheet of its own yet. The counts below still cover every complaint on file.
Is the 2014 Chevrolet Captiva reliable?
The 2014 Chevrolet Captiva has 135 owner complaints on file with NHTSA, less than half the median of 366 for 2014 SUVs on this site. Complaint counts rise with sales as well as faults, so read what owners report below before deciding.
At a glance
- Next to other model years
- Complaints filed before 2015 aren't in the files this site reads, so the 2014 count runs short and isn't compared with the model years next to it.
- Top problem
- No problem dominates. The largest, dead battery, covers 20 of the 135 complaints (15%), and stalling is next with 11 (one complaint can fall under more than one problem, so these overlap). A quarter of the 15 owners who gave a mileage for dead battery saw it by about 54,000 miles, and half by about 80,000.
- Crash, fire and injury reports
- 11 of the 135 complaints (8%) report a crash, a fire or an injury, a little above the 6% typical of vehicles on this site. Counted separately (one report can carry more than one), 7 reports mention a crash, 2 mention a fire and 15 people were hurt. The most crash reports, 6 of 7, fall under airbag.
- Recalls behind the top problems
- There's no recall on file for this model year, so the problems above are owner complaints with no campaign behind them.
- When owners filed
- Filings peaked in 2018 at 31 (full calendar years only). In 2023 there were 3. None has come in so far in 2026. Filings on record start in 2015.
When each problem shows up
Each bar covers the middle half of the mileages owners reported for that problem. A quarter saw it earlier, a quarter later. The tick is the median. Most reported: battery dies or the car will not start, 20 complaints.
middle half of reports, median tick. The heavier grey bars have 75 or more reports.
Behind you
Around your mileage
Ahead of you
How this compares
135 complaints is 2.3 times fewer than the median 2014 model on this site and 2.7 times fewer than the median 2014 SUV. Among the 1 Captiva model years here it ranks 1st for complaints. Counts follow sales volume as much as reliability, so a truck that sells 700,000 a year draws more reports than a sedan that sells 200,000.
Service bulletins for the 2014 Chevrolet Captiva
Chevrolet filed 1,306 bulletins and other notices with NHTSA that list the 2014 Chevrolet Captiva. 61 of them deal with a problem owners have reported on this car. Newest first.
Federal rules make a manufacturer send NHTSA a copy of any notice about a defect that goes to more than one dealer or owner. Most of these are service bulletins, the repair instructions manufacturers send to dealers. NHTSA generally leaves safety recall bulletins out of this file, and recalls are listed separately.
Battery dies or the car will not start 7 bulletins · 20 complaints
This Preliminary Information communication provides information to the technician about vehicles that have an intermittent no crank, no start, or start stall concern with the security light coming on.
This Preliminary Information communication provides information to help the dealership technicians perform a parasitic drain test for the OnStar module.
5 more on this problem
This Preliminary Information communication provides information to the technician with a diagnostic tip for the OnStar back-up battery failure. Technician may find Diagnostic Trouble Code B1446 or B1447 and the OnStar LED is red.
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN ON STEPS TO PERFORM TO DETERMINE IF THE CUSTOMER'S BATTERY DRAIN CONCERN IS BEING CAUSED BY A KNOWN CONCERN WITH BLUETOOTH CALL TRANSFER OPERATION WHEN EXITING THE VEHICLE.
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN ON THE STEPS TO DIAGNOSE AND REPAIR THE CONCERN OF A DEAD BATTERY AFTER LEAVING THE VEHICLE DURING A BLUETOOTH CALL.
This informational bulletin provides information that may be useful in diagnosing/testing batteries that have set for a long period of time and/or set in cold weather climates to correct a customer concern of symptoms that include, but not limited to, a slow ...
13186 - Service Update. Inspect and, if necessary, replace the battery current sensor. An incorrect battery current sensor may have been installed on the negative battery cable assembly.
Engine stalls or loses power while driving 1 bulletin · 11 complaints
This Preliminary information communicatesIn ambient temperatures 100F (37.7 C)degrees or higher, DTCs P2635 and/or P018B may set.The vehicle may also exhibit a hesitation or stalling condition.Excessively Hot and sustained ambient temperatures over 100F (37.7 ...
Traction control or StabiliTrak light comes on 1 bulletin · 10 complaints
This informational bulletin provides information on Some vehicles may rock or move slightly forward or rearward while in Park at start up after cold soak. This condition may be accompanied by a clunk noise.
Check engine light or misfire 23 bulletins · 6 complaints
This service bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves to correct conditions of rough idle, Crank no start, extended crank or misfire, MIL with DTCs, and explains how Top Tier fuels should be used to reduce ...
This technical bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves to correct conditions of rough idle, Crank no start, extended crank or misfire, MIL with DTCs, and explains how Top Tier fuels should be used to ...
21 more on this problem
This Preliminary information communicates information that will need to be provided to TAC to aid in diagnosing if a vehicle comes in with misfire and DTC Codes P0300 - P0308 and/or P050D
This service bulletin provides diagnostic tips/steps on testing for possible EVAP leaks in the system to correct a customer concern of an MIL Illuminated with DTCs P0442 and/or P0455 Set.
This service bulletin provides inspection/diagnosis/correction information on a cold start misfire and/or rough idle and DTC P0300 that may also be set.
This Preliminary Information communication provides information to the technician about engine block of possible cylinder bore damage, scoring or out of round as the possible cause of engine oil consumption, misfire, cylinder leakage or blow by.
This Bulletin provides inspection/diagnosis/correction information on a cold start misfire and/or rough idle and DTC P0300 that may also be set.
This informational bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves to correct conditions of rough idle, Crank no start, extended crank or misfire, MIL with DTCs, and explains how Top Tier fuels should be used to ...
This Preliminary Information communication informs dealer technicians of a potential whining noise that can occur after servicing the water pump, water pump chain or cylinder head without use of the water pump sprocket holding tool.
This Preliminary Information communication provides information to the technician with information regarding high misfire rates always on #1 cylinder. A customer may complain of misfires or roughness on cold start up with a P0300 diagnostic trouble code.
44180 02 Customer Satisfaction. Certain vehicles may have key codes which were inappropriately handled by a third party which could increase the risk of vehicle theft. Dealers are to replace all applicable keys and lock cylinders with new key configurations.
This Preliminary Information communication provides information to the technician about vehicles that have a Malfunction Indicator Lamp on or engine misfire, rough idle, extended crank, or crank no start in some cases.
Plus 11 older ones not listed here.
A/C blows warm or the compressor fails 4 bulletins · 6 complaints
This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air.
A/C Blows Warm Or Poor Performance.
2 more on this problem
This technical bulletin provides a procedure to correct the customers concern of odor coming from the Air conditioning.
Air Conditioning Odor
Infotainment, screen or backup camera fails 25 bulletins · 5 complaints
This technical bulletin provides repair information to correct a customer concern of Loss of Radio Audio Shortly After an OnStar In-Vehicle Voice Message Is Heard.
This Preliminary Information communication provides information to the technician about vehicles that may have an issue when using Bluetooth voice recognition with an iPhone.
23 more on this problem
This technical bulletin provides a procedure to clear the codes and re-evaluate the XM radio channels to correct a condition of audio muting when listening to some Sirius XM channels but if they change channels they will find others that experience normal ...
This preliminary information bulletin provides a procedure on how to check for the customer concern of a blank radio with/without audio, by checking the the wiring harness, ECU and reprograming the HMI software update, if the wiring or ECU are not the cause.
This technical bulletin provides repair information for repairing the IP to body harness connector to correct a customer concern for intermittent Malfunction Indicator Lamp (MIL) illuminated with Reduced Engine Power displayed and DTC P2138 set.
This Preliminary Information communication provides information to the technician about vehicles that have a Diagnostic Trouble Code B101D-37 history in the Vehicle Communication Interface Module or telematics communication interface control module.
This Preliminary Information communication provides information to the technician about customers that may complain of various concerns when using Bluetooth components.
This Preliminary Information communication provides information to the technician about vehicles that may have a radio that will change sources at random while driving. Technician will need to review the latest version of PIT5329.
This informational bulletin provides information on On rare occasions, a security code input message with SPS error code E5659, M5304, and/or M5530 may be displayed in TIS2web when the technician is programming any module.
This Preliminary Information communication provides information to the technician on how to diagnose and repair vehicles that may have an OnStar Turn-By-Turn Navigation the system that is inoperative.
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN ON THE STEPS TO DIAGNOSE AND REPAIR THE CONCERN OF RECEIVING FREQUENT "OFF ROUTE" MESSAGES WHILE FOLLOWING TURN BY TURN (TBT) ROUTE NAVIGATION.
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN TO CONTACT THE GM TECHNICAL ASSISTANCE CENTER FOR FURTHER INSTRUCTIONS. THE CONCERN IS THE RADIO MAY BE UNABLE TO SAVE XM FAVORITE STATIONS.
Plus 13 older ones not listed here.
Complaints filed by year
31 complaints came in 2018, 2.2 times the year before. Owners file in waves when a problem gets press or an investigation, so a spike measures attention as much as failures.
Recalls that include the 2014 Chevrolet Captiva
Whether your car is included depends on its VIN. Check yours at nhtsa.gov/recalls.
No recalls on file for this model year.
Guide Buying one used? How to research one car’s history before you pay
Questions
What is the most common problem on the 2014 Chevrolet Captiva?
Dead battery, with 20 of the 135 complaints. Owners who gave a mileage for it put the median at about 80,000 miles.
At what mileage do 2014 Chevrolet Captiva problems start?
Of the 102 complaints that give a mileage, a quarter came by about 43,000 miles and half by about 65,000.
How many 2014 Chevrolet Captiva complaints involve a crash, fire or injury?
11 of them (8%). The typical vehicle on this site is at 6%.
Is there a recall for dead battery on the 2014 Chevrolet Captiva?
No recall on file for the 2014 Chevrolet Captiva is on the same system as dead battery. Another recall may still cover your car, so check its VIN at nhtsa.gov/recalls.