Third generation
2020 BMW X3
The most reported problem on the 2020 BMW X3 is infotainment, with 11 complaints.
- 109owner complaints
- 16recalls
- 2involved a crash
- 29,400median miles at failure
Newest report Aug 11, 2026 · checked Oct 2, 2026
Problem sheets
No single problem on the 2020 BMW X3 has enough owner reports for a sheet of its own yet. The counts below still cover every complaint on file.
Is the 2020 BMW X3 reliable?
The 2020 BMW X3 has 109 owner complaints on file with NHTSA, less than half the median of 233 for 2020 SUVs on this site. Of the 13 X3 model years since 2014, it has the 3rd most complaints. Complaint counts rise with sales as well as faults, so read what owners report below before deciding.
At a glance
- Next to the 2019 and 2021
- At 16 complaints for each year on the road, the 2020 runs below both the 2019 (21) and the 2021 (18).
- Top problem
- Two problems run close. Infotainment has 11 complaints and drivetrain problems has 10, out of 109 in all. Too few of the infotainment reports give a mileage to say when it starts.
- Crash, fire and injury reports
- 8 of the 109 complaints (7%) report a crash, a fire or an injury, about the 6% typical of vehicles on this site. Counted separately (one report can carry more than one), 2 reports mention a crash and 6 mention a fire.
- Recalls behind the top problems
- 16 recalls are on file, but no problem here has enough reports to set against them.
- When owners filed
- Filings peaked in 2023 at 20 (full calendar years only). In 2025 there were 17. So far in 2026, 36 more have come in.
When each problem shows up
Each bar covers the middle half of the mileages owners reported for that problem. A quarter saw it earlier, a quarter later. The tick is the median. Most reported: infotainment, screen or backup camera fails, 11 complaints.
middle half of reports, median tick. The heavier grey bars have 75 or more reports.
Behind you
Around your mileage
Ahead of you
How this compares
109 complaints is 2.0 times fewer than the median 2020 model on this site and 2.1 times fewer than the median 2020 SUV. Among the 5 X3 model years here it ranks 3rd for complaints. Counts follow sales volume as much as reliability, so a truck that sells 700,000 a year draws more reports than a sedan that sells 200,000.
Service bulletins for the 2020 BMW X3
BMW filed 286 bulletins and other notices with NHTSA that list the 2020 BMW X3. 34 of them deal with a problem owners have reported on this car. Newest first.
Federal rules make a manufacturer send NHTSA a copy of any notice about a defect that goes to more than one dealer or owner. Most of these are service bulletins, the repair instructions manufacturers send to dealers. NHTSA generally leaves safety recall bulletins out of this file, and recalls are listed separately.
Infotainment, screen or backup camera fails 23 bulletins · 11 complaints
The Central Information Display goes black intermittently due to resets of the Head Unit (HU-H3). FaultB7F8F9 ¢ ¢HU-H: Reset¢ will be stored in the HU-H3.
Headlight check control (CC) message 128 "High beam headlight failure" is displayed. The following fault codes are stored during a vehicle test: 80419A - Left high-beam headlight: Short circuit and/or 8041A5 - light outputs: Number of permitted short circuit ...
21 more on this problem
Issues with the various functions of the camera-based driver assistance systems (KAFAS system) can possibly lead to following customer complaints: KAFAS camera system deactivates itself, due to system restrictions that are not clear to the customer KAFAS ...
Customer states there is no audio playback (telephony, navigation, radio) and system sounds (PDC, turn indicators, acoustic signals) may also have failed.
The Sirius(r) Satellite Radio is inoperative.
After programming, the customer may complain that the Sport Mode display is not fully displayed in the instrument cluster. Instead of a red background in sport mode, the background is displayed in blue (like ECO PRO mode).
Service Action: Retrofit Satellite Radio. The Sirius(r) Satellite Radio is inoperative.
The customer complains that the radio stations change by themselves.
SiriusXM satellite radio is not working and does not display a channel list.
The customer complains that under moderate throttle application or on deceleration after throttle application, a Malfunction Indicator Lamp (MIL) is displayed in the instrument cluster.
Check control message (CCM-ID 49) "You can continue driving. Drivetrain". In addition, the following information is shown on the Central Information Display (CID): "You can continue to drive. No roadside assistance necessary.
INSTRUMENT CLUSTER DISPLAY SHAKES-SHIFTS TO THE LEFT: The Instrument cluster intermittently flickers, shakes and has shifted to the left.
Plus 11 older ones not listed here.
Driveshaft, axle or transfer case problems 1 bulletin · 10 complaints
DELIVERY STOP: REPLACE CONTROL UNIT TRANSFER CASE. Due to a production failure, the control unit was assembled with a capcitator instead of a resistor.
Airbag warning light or recall 4 bulletins · 8 complaints
A check control message (CCM) for the restraint system (Air bag) appears. In the instrument cluster, the red air bag warning light lights up permanently.
A check control message for the restraint system appears. In the instrument cluster, the red air bag warning light lights up permanently.
2 more on this problem
A check control message for the restraint system appears. In the instrument cluster, the red air bag warning light lights up permanently.
SIDE PANEL REAR LIGHT HOUSINGS: LTD WTY EXT TO 10 YEARS WITHOUT MILEAGE LIMIT: The rear light housing(s) can loosen/detach at the mounting tabs this can cause a clacking sound in the rear of the vehicle while driving.
Battery dies or the car will not start 5 bulletins · 5 complaints
The electrical system of BMW vehicles has been subject to an ongoing development process over the last few years. This has led to increased demands being placed on the battery.
Due to a software error, the vehicle sporadically does not achieve sleep mode. As a result, the 12-volt battery becomes discharged and may cause a no-start condition.
3 more on this problem
HIGH-VOLTAGE BATTERY CONDITION VERIFICATION (20V-601): After additional in-depth research and analysis of the corresponding data for these vehicles, we can safely conclude that the issue identified in Recall Campaign 20V-601 has been satisfied and no further repair is required.
COMFORT ACCESS AND COMFORT GO NOT POSSIBLE: Vehicle cannot be unlocked/locked or started via Comfort Access. Remote control functionality is restored by pressing any of the key buttons or by removing and reinstalling the remote control key battery.
VEHICLE DOES NOT START BATTERY TOTALLY DISCHARGED: The customer's vehicle does not start due to a totally discharged battery.
Engine overheats or leaks coolant 1 bulletin · 5 complaints
COOLANT LINE QUICK DISCONNECTS LEAK IN LOW TEMPERATURES AT OR BELOW -15Ë?C (5Ë?F): The coolant reservoir in the high or low temperature cooling system is low There may be a coolant leak under the vehicle There may be a check control message (ID166) to top up ...
Complaints filed by year
36 complaints came in 2026, 2.1 times the year before. Owners file in waves when a problem gets press or an investigation, so a spike measures attention as much as failures.
Recalls that include the 2020 BMW X3
Whether your car is included depends on its VIN. Check yours at nhtsa.gov/recalls.
BMW of North America, LLC (BMW) is recalling certain 2019-2021 BMW 330i, 2019-2022 BMW Z4, 2020-2022 BMW 530i, X3, X4, Toyota Supra, 2021-2022 BMW 430i, 430i Convertible, and 2022 BMW 230i vehicles. The engine starter relay may corrode, causing the relay to overheat and short circuit.
Risk and remedy
Remedy: Owners are advised to park their vehicles outside and away from structures until the remedy is complete. Dealers will replace the engine starter, free of charge. Owner notification letters were mailed February 6, 2026. Owners may contact BMW customer service at 1-800-525-7417. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov November 14, 2025.
BMW of North America, LLC (BMW) is recalling certain 2018-2022 X3 sDrive30i, X3 xDrive30i, X3 M40i, and X3 M vehicles. The attachment for the rear cargo rail may become damaged in a rear crash and result in the cargo rail detaching.
Risk and remedy
Remedy: Dealers will replace the rear cargo rail attachment bolts, free of charge. Owner notification letters were mailed December 12, 2024. Owners may contact BMW customer service at 1-800-525-7417. Vehicles in this recall were previously remedied for this issue under recall number 24V-534 and will need to have the new repair completed.
BMW of North America, LLC (BMW) is recalling certain 2018-2023 X3 sDrive30i, X3 xDrive30i, X3 M40i, and X3 M vehicles. The attachment for the interior cargo rail may become damaged in a rear crash and result in the cargo rail detaching.
Risk and remedy
Remedy: Dealers will replace the rear cargo rail attachment bolts, free of charge. Owner notification letters were mailed January 2, 2024. Owners may contact BMW customer service at 1-800-525-7417.
BMW of North America, LLC (BMW) is recalling certain 2019-2021 330i, 330i xDrive, M340i xDrive, 2020-2021 X3 sDrive30i, X3 xDrive30i, X3 M40i, X3M, 2021 X3 xDrive30e, X4 xDrive30i, and X4M vehicles. The seat frame may not have been welded properly to the seat rails.
Risk and remedy
Remedy: Dealers will replace the seat frame and back rest, free of charge. Owner notification letters were mailed May 22, 2023. Owners may contact BMW customer service at 1-800-525-7417.
BMW of North America, LLC (BMW) is recalling certain 2020 M340i, M340i xDrive, 540i, 540i xDrive, X3 M40i, 2020-2021 X4 M40i, 745Le xDrive, 2019-2021 Z4 M40i, and 2020-2021 Toyota Supra vehicles. During engine start, the engine management software may cause loss of braking assist. Full mechanical braking (without assist) remains available.
Risk and remedy
Remedy: Dealers will update the engine management software, free of charge. Owner notification letters were mailed on September 17, 2021. Owners may contact BMW customer service at 1-800-525-7417.
BMW of North America, LLC (BMW) is recalling certain 2019-2021 X3 sDrive30i, X3 xDrive30i, X3 M40i, X3M, X4 xDrive30i, X4 M40i, M550i, X4M, X5 sDrive40i, X5 xDrive40i, X5 xDrive50i, X5M, X5 M50i, X7 xDrive40i, X7 xDrive50i, X7 M50i, Alpina XB7, 330i, 330i xDrive, M340i, M340i xDrive, and 8 Series Coupe, Convertible and Grand Coupe, 840i, 840i xDrive, M850i xDrive, M8, 2020-2021 530e, 530e xDrive, 330e, 330e xDrive, 745Le, 745Le xDrive, X5 xDrive45e, X3 xDrive30e, X6 sDrive40i, X6 xDrive40i, X6 xDrive50i, X6 M50i, X6M, 530i, 530i xDrive, 540i, 540i xDrive, M550i xDrive, M5, 740i, 740Li, 740Li xDrive, M760i Drive, M760Li xDrive, 750Li xDrive Alpina, Alpina B7 xDrive, and 2021 4 Series Coupe 430i, 430i xDrive, M440i xDrive vehicles. When shifting into Reverse, a small portion of the rearview image may be obscured, or the screen may not illuminate. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Risk and remedy
Remedy: BMW will notify owners, and dealers will inspect the rearview camera software and update it if necessary, free of charge. The recall began April 16, 2021. Owners may contact BMW customer service at 1-800-525-7417.
BMW of North America, LLC (BMW) is recalling certain 2020-2021 X3 sDrive 30i, X3 xDrive 30i, X3M 40i, X3 xDrive 30e, X4 xDrive 30i, X4M 40i, 530i, 540i, 540i xDrive, M550i xDrive, M5, 550e, 550e xDrive, and 550e iPerformance vehicles. A small portion of the rearview image may be slightly obscured. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Risk and remedy
Remedy: BMW will notify owners, and dealers will inspect and, if necessary, program the rearview camera with updated software. The recall began November 18, 2020. Owners may contact BMW customer service at 1-800-525-7417.
BMW of North America, LLC (BMW) is recalling certain 2020-2021 530e, 530e xDrive, 530e iPerformance and X3 xDrive30e and MINI Cooper Countryman All4 SE, 2020 BMW i8, and 2021 330e, 330e xDrive, 745Le xDrive and X5 xDrive45e vehicles. Debris may have entered one or more of the hybrid battery cells during their production.
Risk and remedy
Remedy: BMW will inspect and, if necessary, replace the battery module free of charge. The remedy is currently being developed. Until the remedy is completed, drivers are instructed to not charge their vehicles. Drivers are instructed to not drive in manual mode, sport mode, and to not use the shift paddles. Owners were notified of the safety risk October 23, 2020. The recall began November 24, 2020. Owners may contact BMW customer service at 1-800-525-7417.
BMW of North America, LLC (BMW) is recalling certain 2021 330e and X5 xDrive45e, 2020-2021 X3 xDrive30e, and 2020 MINI Countryman SE ALL4 vehicles. Loose welding beads may form a conductive path between the hybrid battery cells which could lead to a short-circuit.
Risk and remedy
Remedy: BMW will notify owners, and dealers will inspect and, if necessary, replace the battery modules, free of charge. BMW issued owners an interim notification on October 16, 2020. Although potentially affected BMW owners received interim owner notification letters, all potentially affected BMW owner vehicles have been remedied; therefore, BMW Final owner notification letters will not be necessary. Owners may contact BMW customer service at 1-800-525-7417.
BMW of North America, LLC (BMW) is recalling certain 2020 X3 sDrive40i, X3 xDrive40i and X3M40i vehicles. These vehicles were not programmed with rearview camera software during assembly, therefore, when the transmission is shifted to reverse, a rearview image is not displayed. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rearview Mirrors."
Risk and remedy
Remedy: BMW will notify owners, and dealers will program the affected vehicles with rearview camera software, free of charge. The recall began August 14, 2020. All vehicles have been remedied as of November 9, 2020. Owners may contact BMW customer service at 1-800-525-7417.
BMW of North America, LLC (BMW) is recalling certain 2019 Z4 sDrive30i, 2019-2020 330i xDrive, M340i and M340i xDrive, 2020 X3M and X4M, and Toyota Supra vehicles. In certain driving conditions, such as high temperatures and rough road surfaces, a steering gear tie rod may become damaged, possibly resulting in a fractured tie rod.
Risk and remedy
Remedy: BMW and Toyota will notify owners, and dealers will replace the steering gear tie rods, free of charge. The recall began August 14, 2020. Owners may contact BMW customer service at 1-800-525-7417 or Toyota customer service at 1-888-270-9371.
BMW of North America, LLC (BMW) is recalling certain 2020 X3 xDrive30e, X4 xDrive30i, X4 M40i, X4M, 330i, 330i xDrive, M340i, 840i Gran Coupe, 840i xDrive Gran Coupe, M850i xDrive Gran Coupe, M8 Gran Coupe, X3 sDrive30i, X3 xDrive30i, X3 M40i, X3M, and 840i xDrive Convertible vehicles. The sensors in the front seat belt buckles may inaccurately detect a belted occupant as unbelted, possibly causing the air bag and seat belt pretensioners to deploy improperly in the event of a crash.
Risk and remedy
Remedy: BMW will notify owners, and dealers will inspect and replace the front seat belt buckles, as necessary, free of charge. The recall began May 18, 2020. Owners may contact BMW customer service at 1-800-525-7417.
BMW of North America, LLC (BMW) is recalling certain 2019-2020 X4 xDrive30i and X4 M40i, and 2018-2020 X3 sDrive30i, X3 xDrive30i, X3 M40i, and X3M vehicles. The instrument panel casing may not have been tightened properly to the passenger air bag.
Risk and remedy
Remedy: BMW will notify owners, and dealers will replace the instrument panel casing, free of charge. The recall began May 15, 2020. Owners may contact BMW customer service at 1-800-525-7417.
BMW of North America, LLC (BMW) is recalling certain 2020 BMW X3 M40i and X4 M40i vehicles. The steering rack pinion teeth may break under load, resulting in a loss of steering control.
Risk and remedy
Remedy: BMW has notified owners, and dealers will replace the steering gear, free of charge. The recall began October 9, 2019. Owners may contact BMW customer service at 1-800-525-7417.
BMW of North America, LLC (BMW) is recalling certain 2018 540d, 2018-2020 530i, 530i xDrive, 540i, 540i xDrive, M550i xDrive, M5, 530e, 530e xDrive, X3 sDrive, X3 xDrive, X3 M40i, X3 M, and 2019-2020 X4 xDrive, X4 M40i, X4 M, X7 xDrive, X7 M50i, 740Li, 740Li xDrive, 750Li, 750Li xDrive, 8 Series Convertible and Coupe 840i, 840i xDrive, M850i xDrive, X5 sDrive, X5 xDrive, X5 M50i, X6 xDrive, X6 M50i, 330i, 330i xDrive, M340i, M340i xDrive, Z4 sDrive, Z4 M40i, 740Le xDrive and 745Le xDrive, 2018-2019 640i xDrive Gran Turismo and Rolls-Royce Phantom, 2019 M850i xDrive Gran Coupe and Rolls-Royce Cullinan and 2020 Toyota Supra vehicles. The back-up camera and display settings can be adjusted such that the rear view image is no longer visible and the system will retain that setting the next time the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."
Risk and remedy
Remedy: BMW will notify owners, and dealers will update the back-up camera software, free of charge. The recall began November 8, 2019. Owners may contact BMW customer service at 1-800-525-7417 or Rolls-Royce at 1-877-877-3735. Toyota owners may contact Toyota customer service at 1-888-270-9371.
BMW of North America, LLC (BMW) is recalling certain 2020 X3 sDrive30i, X3 xDrive30i, and X3 M40i vehicles, X4 xDrive30i, and X4 M40i vehicles. The front axle swivel bearings may not have been properly heat treated during manufacturing, reducing their strength and possibly causing them to break.
Risk and remedy
Remedy: BMW has notified owners and instructed them to not drive their vehicles. Dealers will replace the front axle swivel bearings, free of charge. Owners may contact BMW customer service at 1-800-525-7417.
All 16 recalls on the 2020 BMW X3, with the owner complaints on each recalled system
Guide One recall here carries a do-not-drive warning. What that means
Questions
What is the most common problem on the 2020 BMW X3?
Infotainment, with 11 of the 109 complaints.
At what mileage do 2020 BMW X3 problems start?
Of the 40 complaints that give a mileage, a quarter came by about 12,000 miles and half by about 29,000.
Is the 2020 BMW X3 better or worse than the 2019 and 2021?
Counted per year on the road, the 2020 has fewer complaints than both the 2019 and the 2021: 16 a year against 21 and 18.
How many 2020 BMW X3 complaints involve a crash, fire or injury?
8 of them (7%). The typical vehicle on this site is at 6%.
Is there a recall for infotainment on the 2020 BMW X3?
Yes, NHTSA lists 4 recalls on the same system: 20V-152, 20V-490, 20V-601 and 25V-636. Its summary says which failure it covers, and that isn't always the one owners describe.