2019 Audi A6 · symptom sheet
Infotainment, screen or backup camera fails
- 25owner reports
- 20,000median miles
- 0involved a crash
Newest report May 9, 2026 · checked Sep 9, 2026
94 of the 114 complaints on this car are about the electrical system. 25 of those describe infotainment. Only stalling is reported more often on this car.
Tick what matches of 25 reports
What got replaced
Owners who name the part that was replaced mention the head unit or screen (9 reports) and the camera (7 reports).
Recalls and investigations
4 recalls on the electrical system cover the 2019 model year. A recall on the same system isn't always the same failure, so read the defect text.
Volkswagen Group of America, Inc. (Audi) is recalling certain 2019-2026 vehicles. Please see the recall report for a complete list of models. A software error may prevent the rearview camera image from displaying as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Risk and remedy
Remedy: Dealers will update the software, free of charge. Owner notification letters were mailed January 14, 2026. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 90TV. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on December 23, 2025.
Volkswagen Group of America, Inc. (Audi) is recalling certain 2020-2022 Audi S7, S6 Sedan, A6 Allroad, 2021-2022 RS7, RS6 Avant, 2019-2022 A7, and A6 Sedan vehicles. Liquid spilled in the rear seat may penetrate and cause the gateway control module to shut down.
Risk and remedy
Remedy: Dealers will install a protective cover, free of charge. Owner notification letters are expected to be mailed January 20, 2023. Owners may contact Audi's customer service at 1-800-253-2834. Audi's number for this recall is 90V2.
Volkswagen Group of America, Inc. (Audi) is recalling certain 2021-2022 RS6 Avant and RS7, 2020-2022 A6 Allroad, S6 Sedan, and S7, and 2019-2022 A6 Sedan and A7 vehicles. The fuel level sender may stick, causing an inaccurate fuel level reading to be displayed on the instrument cluster.
Risk and remedy
Remedy: Dealers will install a new sensor in the tank, free of charge. Owner notification letters were mailed February 17, 2023. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 20DN.
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2019-2020 Audi A6 vehicles equipped with mild-hybrid technology and 2.0TFSI engines. Moisture may enter the starter generator and cause an electrical short circuit.
Risk and remedy
Remedy: Volkswagen will notify owners, and dealers will replace the starter generator, free of charge. The recall began by May 22, 2020. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 27H2.
NHTSA investigations into the electrical system on the A6
Driver's side dash fire. Closed jul 20, 2006, led to recall 06V-198.
NHTSA summary
Drivers side dash fire. Closed may 7, 2004, led to recall 04V-133.
NHTSA summary
Drivers side dashboard fire. Closed nov 25, 2003.
NHTSA summary
None of these investigations covers the 2019 model year.
When it happens
Too few of these reports state a mileage to give a range.
What owners wrote
“My 2019 Audi A6 sedan displays warnings for the Start/Stop system malfunction indicated in Audi's document: "Emissions Service Action Code: 27BQ" [XXX] I'm still waiting to hear if this has been elevated to Recall status. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)”
Filed Jan 21, 2026
“Electrical malfunction warning. Steering wheel got tight. Transmission failure warning. Then the the car began to stop. all types of various warnings were popping up on the heads up display. It is in the process of getting taken to the nearest dealer.”
Filed Mar 9, 2024
“When backing up the car the cameras don't turn on and often times the collision sensors go off randomly. On the highway the emergency brakes go off randomly when a car passes by on the right-hand side of the vehicle.”
Filed Feb 22, 2024
“The rear backup camera frequently does not come on when the car is in reverse and backing up.”
Filed Jun 20, 2023
Should you keep driving it?
This page can't tell you that. 0 of 25 reports involved a crash. Owners who file are the ones who had a bad experience, and nobody checks their reports. If the problem affects steering, braking, power or a fire risk, treat it as a safety fault and have it inspected before a long or high-speed drive.
File your own report with NHTSA. Complaint counts are how a problem gets an investigation.
Other problems on this car
- Engine stalls or loses power while driving 34 reports