Diagsheet

2019 Nissan Leaf · symptom sheet

Infotainment, screen or backup camera fails

  • 40owner reports
  • 18,470median miles
  • 0involved a crash

Newest report Sep 10, 2026 · checked Oct 2, 2026

225 of the 259 complaints on this car are about the electrical system. 40 of those describe infotainment. Only dead battery is reported more often on this car.

3 recalls on this systemcovering the 2019 model year
No crash reportedin 40 reports
1 firein 40 reports
NHTSA investigation1 covering the 2019

Tick what matches of 40 reports

17
27
2
1
6

Infotainment on other Leaf years

No other Leaf model year has enough reports of infotainment for a sheet of its own. See every Leaf year.

What this problem usually is

Screen complaints read like a list of small betrayals. The display goes black or freezes, the backup camera shows nothing when you shift into reverse, CarPlay or Android Auto keeps dropping, or the radio changes volume on its own. Many owners had a software update that didn't fix it. A narrower sheet covers backup camera failures on their own, and another covers screens that freeze.

Read the full explainer · Which cars report it most

What got replaced

Owners who name the part that was replaced mention the camera (24 reports), the head unit or screen (15 reports) and the software (6 reports).

Recalls and investigations

3 recalls on the electrical system cover the 2019 model year. A recall on the same system isn't always the same failure, so read the defect text.

24V-700Sep 20, 2024
Electrical System:Propulsion System:Traction Battery

The lithium-ion battery may overheat during Level 3 charging.

Risk, remedy and owner complaints on recall 24V-700

24V-071Feb 2, 2024
Back Over Prevention: Sensing System: Camera

Damage to the camera harness can cause distortion or loss of the rearview camera display image. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

Risk, remedy and owner complaints on recall 24V-071

19V-654Sep 12, 2019
Back Over Prevention: Sensing System: Camera

Additionally included are 2019 Nissan GT-R and Taxi and Infiniti QX50, QX60, Q70, Q70L vehicles.

Risk, remedy and owner complaints on recall 19V-654

All 5 recalls on the 2019 Nissan Leaf, with the owner complaints on each recalled system

NHTSA investigations into the electrical system on the Leaf

DP22-005opened Jan 27, 2023
Electrical · model years 2011 to 2022

Pedestrian alert sounds. Closed aug 7, 2023, led to recall 22V-063.

When it happens

The middle half of failures fell between 10,000 and 98,350 miles, from the 9 reports that gave a mileage.

Complaints by the year NHTSA received them: 2020: 3, 2021: 3, 2022: 8, 2023: 10, 2024: 3, 2025: 6, 2026: 73'203'218'2210'233'246'257'26

Is this a known problem?

The manufacturer has sent NHTSA 4 service bulletins or notices for the 2019 Nissan Leaf that deal with this problem. Newest first.

Federal rules make a manufacturer send NHTSA a copy of any notice about a defect that goes to more than one dealer or owner. Most of these are service bulletins, the repair instructions manufacturers send to dealers. NHTSA generally leaves safety recall bulletins out of this file, and recalls are listed separately.

What owners wrote

“Rear camera shows black screen when backing up. Guidance lines are still present. Research online indicates this to be a common issue with my vehicle.”

Filed Mar 15, 2023

“Backup camera stopped working. There has been no damage or known circumstance that may have contributed to this failure.”

Filed Jan 27, 2023

“I read "Due to a software issue in these Leaf hatchbacks, the back-up camera display can suddenly disappear when the car is in reverse and be replaced with the previous image. " Mine has same problem but doesn't have recall yet. Thank you.”

Filed Dec 13, 2022

“Car backup camera stopped working. Screen is black or showing green and pink static lines. Several months prior the car entertainment system would come on momentarily for few seconds when the car was off (not powered). other occasional issues related to blue tooth not recognizing phone ( not sure if all of these issues are related)”

Filed Oct 31, 2022

Should you keep driving it?

This page can't tell you that. 0 of 40 reports involved a crash. Owners who file are the ones who had a bad experience, and nobody checks their reports. If the problem affects steering, braking, power or a fire risk, treat it as a safety fault and have it inspected before a long or high-speed drive.

File your own report with NHTSA. Complaint counts are how a problem gets an investigation. How reports land on this sheet.

Guide Paid for this repair before a recall covered it? How recall reimbursement works

Other problems on this car